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How Businesses Buy Advertising Agency Services: A Way to Segment Advertising Agencies' Markets?

Published online by Cambridge University Press:  01 July 2003

WOONBONG NA
Affiliation:
Silla University, Koreawbna@mail.silla.ac.kr
ROGER MARSHALL
Affiliation:
Nanyang Technological University, Singaporearoger@ntu.edu.sg
YOUNGSEOK SON
Affiliation:
Hallym University, Koreaysgson@hallym.ac.kr
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Abstract

It is clear from the literature that clients the world over expect much the same services of their advertising agency, regardless of industry type or company size— thus it is very difficult for agencies to segment their markets in a meaningful way. This research describes a field test of the idea that clients' market orientation provides such a segmentation base. When selecting an advertising agency, market-driven companies exhibit quite different organizational behavior and hold different evaluative criteria than do less market-driven companies.This work was completed with help from a research grant from Hallym University.

Type
MEASUREMENT
Copyright
© Copyright © 1960-2003, The ARF

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