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Inclusion Through Action: A Participatory Approach to Return-to-Work Policy Change Processes in Organisations

Published online by Cambridge University Press:  18 July 2013

U. Gensby  and
M. Husted
U. Gensby*
Affiliation:
Roskilde University, Denmark International Research Institute of Stavanger, Norway
M. Husted
Affiliation:
Roskilde University, Denmark
*
Address for correspondence: Ulrik Gensby, PhD fellow, Department of Environmental, Social and Spatial Change, Roskilde University, Universitetsvej 1, Building 08.2, 4000 Roskilde, Denmark. E-mail: ugensby@ruc.dk
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Abstract

Many organisations strive to make disability management (DM) responses to prevent work disability and promote return-to-work (RTW). However, a deeper appreciation of methods that can ensure equitable worker participation in the development and change of RTW policy and practice is needed. Using an action research approach, this study expands the concept of participation in disability management (DM) creating new insights into the resources, dilemmas and aspirations of RTW policies in organisations. Empirical data was gathered from a development and change process conducted together with managers and workers at a large health care workplace. A series of workshops were conducted, studying the common history of RTW policy evolvement and configuration, and encouraging the creation of worker-driven proposals for alternative actions to current management. Action research protocols were used to document knowledge creation. Analysis of action research processes reveals how workers insisted on discussing their work environment as an important factor for maintenance of RTW, and how consistent participatory possibilities and team oriented RTW coordination among all levels of the organisation are perceived as critical features for supportive and sustained job retention. Participatory processes created relevant knowledge of the importance of work environments in coordination of stay at work, which may strengthen RTW capacity building and advance DM in organisations.

Keywords

disability managementreturn-to-work policyaction researchorganisational change
Type
Articles
Information
International Journal of Disability Management , Volume 8 , 2013 , e4
Copyright
Copyright © The Author(s), published by Cambridge University Press on behalf of Australian Academic Press Pty Ltd 2013 

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