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Organizational Trust
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  • Cited by 30
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    This book has been cited by the following publications. This list is generated based on data provided by CrossRef.

    Schwegler, Ulrike 2011. Perspektiven interkultureller Kompetenz. p. 137.

    Ping Li, Peter 2011. The rigour–relevance balance for engaged scholarship: New frame and new agenda for trust research and beyond. Journal of Trust Research, Vol. 1, Issue. 1, p. 1.

    Welter, Friederike 2012. All you need is trust? A critical review of the trust and entrepreneurship literature. International Small Business Journal, Vol. 30, Issue. 3, p. 193.

    Ferrin, Donald L. 2013. On the institutionalisation of trust research and practice: Heaven awaits!. Journal of Trust Research, Vol. 3, Issue. 2, p. 146.

    Labarca, Claudia 2014. International business and trust. International Journal of Cross Cultural Management, Vol. 14, Issue. 3, p. 323.

    Bardauskaite, Indre 2014. Loyalty in the Business-to-Business Service Context: A Literature Review and Proposed Framework. Journal of Relationship Marketing, Vol. 13, Issue. 1, p. 28.

    Manea, Teodora 2015. Medical Bribery and the Ethics of Trust: The Romanian Case. Journal of Medicine and Philosophy, Vol. 40, Issue. 1, p. 26.

    Bachmann, Reinhard Gillespie, Nicole and Priem, Richard 2015. Repairing Trust in Organizations and Institutions: Toward a Conceptual Framework. Organization Studies, Vol. 36, Issue. 9, p. 1123.

    Hall, Deborah L. Cohen, Adam B. Meyer, Kaitlin K. Varley, Allison H. and Brewer, Gene A. 2015. Costly Signaling Increases Trust, Even Across Religious Affiliations. Psychological Science, Vol. 26, Issue. 9, p. 1368.

    Ping Li, Peter Ferrin, Donald L. and Möllering, Guido 2015. Trust research community misses an outstanding scholar and friend: Graham Dietz (1969–2014). Journal of Trust Research, Vol. 5, Issue. 1, p. 1.

    Fulmer, C. Ashley and Gelfand, Michele J. 2015. Trust after violations: Are collectivists more or less forgiving?. Journal of Trust Research, Vol. 5, Issue. 2, p. 109.

    Chang, Jenny Hsiu-Ying Yang, Honggang Yeh, Kuang-Hui and Hsu, Shih-Chi 2016. Developing trust in close personal relationships: ethnic Chinese’s experiences. Journal of Trust Research, Vol. 6, Issue. 2, p. 167.

    Asadullah, M. Niaz 2016. Who Trusts Others? Community and Individual Determinants of Social Capital in a Low-Income Country. Cambridge Journal of Economics, p. bew027.

    Audi, Robert Loughran, Tim and McDonald, Bill 2016. Trust, but Verify: MD&A Language and the Role of Trust in Corporate Culture. Journal of Business Ethics, Vol. 139, Issue. 3, p. 551.

    Fee, Anthony Heizmann, Helena and Gray, Sidney J. 2017. Towards a theory of effective cross-cultural capacity development: the experiences of Australian international NGO expatriates in Vietnam. The International Journal of Human Resource Management, Vol. 28, Issue. 14, p. 2036.

    Idemudia, Erhabor S. Kwantes, Catherine T. and Olasupo, Matthew O. 2017. Pathways to trust and caution among South African university students. Journal of Psychology in Africa, Vol. 27, Issue. 6, p. 503.

    Lumineau, Fabrice 2017. How Contracts Influence Trust and Distrust. Journal of Management, Vol. 43, Issue. 5, p. 1553.

    Bauer, Wolfgang and Dorn, Jürgen 2017. Modeling trust for service e-marketplaces. p. 241.

    Meyer, Frauke Le Fevre, Deidre M. and Robinson, Viviane M.J. 2017. How leaders communicate their vulnerability: implications for trust building. International Journal of Educational Management, Vol. 31, Issue. 2, p. 221.

    Eikeland, Tone B. and Saevi, Tone 2017. Beyond Rational Order: Shifting the Meaning of Trust in Organizational Research. Human Studies, Vol. 40, Issue. 4, p. 603.


Book description

The globalized nature of modern organizations presents new and intimidating challenges for effective relationship building. Organizations and their employees are increasingly being asked to manage unfamiliar relationships with unfamiliar parties. These relationships not only involve working across different national cultures, but also dealing with different organizational cultures, different professional cultures and even different internal constituencies. Managing such differences demands trust. This book brings together research findings on organizational trust-building across cultures. Established trust scholars from around the world consider the development and maintenance of trust between, for example, management consultants and their clients, senior international managers from different nationalities, different internal organizational groupings during times of change, international joint ventures, and service suppliers and the local communities they serve. These studies, set in a wide variety of national settings, are an important resource for academics, students and practitioners who wish to know more about the nature of cross-cultural trust-building in organizations.


‘Organizational Trust pursues the resolution of a contemporary conundrum, the cross-cultural differences in the bases of trust among the diverse workforces of our global economy. This cutting-edge compendium is rich in up-to-date research and theory regarding the working of trust around the world. Highly recommended.’

Denise M. Rousseau - Carnegie Mellon University

‘Organizational Trust provides an excellent overview of the dynamic interplay of trust and culture. The volume is both academically rigorous and practically useful. It is a valuable read for researchers as each chapter suggests intriguing avenues for future scholarly inquiry. Likewise, every chapter provides implications for experts and practitioners interested in relevant issues of building trust across cultures.’

Nadezhda Gotcheva Source: Work, Employment and Society

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