Skip to main content Accessibility help
×
  • Cited by 15
Publisher:
Cambridge University Press
Online publication date:
February 2020
Print publication year:
2020
Online ISBN:
9781911623236
Products:
The Royal College of Psychiatrists, Royal College of Psychiatrists / RCPsych

Book description

At a time of renewed concern about health, social care, and national unity, the authors reassert the value of the Welfare State for society as a whole, not simply for those in need. Years of relentless regulatory and structural reforms have not prevented scandals, yet have exhausted, demoralised and alienated staff. The work we ask these people to undertake is hard. It can be frightening, risky and uncertain. It requires close attention, sensitivity, skill and support. Grounded in lived experience, and perspectives drawn from many disciplines, Intelligent Kindness illuminates how to develop and sustain healthy organisational culture and effective, humane practice.

Reviews

The thread of intelligent kindness needs to weave through and throughout all our lives. Humans are the carers of everything, and we urgently need help. This book is it.'

Phil Hammond - NHS doctor, campaigner, comedian and author of Staying Alive - How to Improve your Health and Your Healthcare

‘A hopeful, enticing and thoroughly practical blue-print for a better way forward. It is essential reading for anyone who came into social care to make the world a truly better place.'

Nick Andrews - Research and Practice Development Officer, Wales School for Social Care Research

‘This wonderful book is an urgent plea for kindness as both the driving force and the touchstone of healthcare in the NHS … If I ruled the world, I would arrange for everyone who wields any power in the NHS to be locked in a room until they had read it. But then, of course, that is precisely the sort of dictatorial behaviour that the authors see as the antithesis of intelligent kindness, and so I am obliged to fall back on an unrestrained enthusiasm that I hope will prove infectious.’

Iona Heath - Past President of the Royal College of General Practitioners

‘Let us encourage our clients to build intelligent kindness systematically within organisations, communities and institutions as an effective strategy for better futures for all.’

Hetty Einzig Source: Coaching Perspectives

‘The book proposes to help healthcare professionals and educators to integrate the concept of kindness with knowledge and skills necessary to deliver high-quality care. These are worthy objectives and are met through exemplars and case studies.’

Carole A. Kenner Source: Doody’s Book Review Service

‘… well written and accessible to a non-professional audience.’

J. D. Moon Source: Choice

Refine List

Actions for selected content:

Select all | Deselect all
  • View selected items
  • Export citations
  • Download PDF (zip)
  • Save to Kindle
  • Save to Dropbox
  • Save to Google Drive

Save Search

You can save your searches here and later view and run them again in "My saved searches".

Please provide a title, maximum of 40 characters.
×

Contents

Metrics

Altmetric attention score

Full text views

Total number of HTML views: 0
Total number of PDF views: 0 *
Loading metrics...

Book summary page views

Total views: 0 *
Loading metrics...

* Views captured on Cambridge Core between #date#. This data will be updated every 24 hours.

Usage data cannot currently be displayed.