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Case 20 - Big Data

Use of Analytics for Operations Management

Published online by Cambridge University Press:  04 July 2017

Jennifer L. Wiler
Affiliation:
University of Colorado School of Medicine
Jesse M. Pines
Affiliation:
George Washington University, Washington DC
Michael J. Ward
Affiliation:
Vanderbilt University Medical Center, Tennessee
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Publisher: Cambridge University Press
Print publication year: 2017

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References

Centers for Disease Control and Prevention. Emergency department fast facts. Available at www.cdc.gov/nchs/fastats/emergency-department.htm. Accessed January 2, 2016.
Institute of Medicine. The Future of Emergency Care: Key Findings and Recommendations. Washington, DC: National Academy of Sciences, 2006.
Centers for Disease Control and Prevention. Progress with electronic health record adoption among emergency and outpatient departments: United States, 2006–2011. Available at www.cdc.gov/nchs/data/databriefs/db187.pdf. Accessed March 27, 2016.
Langabeer, J, Helton, J. Health Care Operations Management: A Systems Perspective, 2nd ed. Boston: Jones and Bartlett.
Deblois, S, Lepanto, L. Lean and six sigma in acute care: a systematic review of reviews. International Journal of Healthcare and Quality Assurance. 2016;29(2):192208.CrossRefGoogle ScholarPubMed
McAfee, A, Brynjolfsson, E. Big data: the management revolution. Available at https://hbr.org/2012/10/big-data-the-management-revolution/ar. Accessed March 27, 2016.
Ghosh, R. Healthcare and big data: hype or unevenly distributed future? Available at www.analytics-magazine.org/november-december-2015/1465-healthcare-analytics-healthcare-and-big-data-hype-or-unevenly-distributed-future. Accessed January 2, 2016.
Hays, C. What Wal-Mart knows about customers’ habits. New York Times, November 14, 2004. Available at www.nytimes.com/2004/11/14/business/yourmoney/what-walmart-knows-about-customers-habits.html?_r=0. Accessed January 2, 2016.
Saghafian, S, Austin, G, Traub, S. Operations research/management contributions to emergency department patient flow optimization: review and research prospects. Available at http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2420163. Accessed March 27, 2016.
Agency for Healthcare Research and Quality. Door-to-doc patient safety toolkit. Available at https://innovations.ahrq.gov/qualitytools/door-doc-patient-safety-toolkit. Accessed March 2, 2016.
Saghafian, S, Hopp, WJ, Van Oyen, MP, et al. Patient streaming as a mechanism for improving responsiveness in emergency departments. Operations Research. 2012;60(5):10801097.CrossRefGoogle Scholar
Cerrito, P, Pecoraro, D, Browning, S. Visits to the emergency department as transactional data. Journal of Healthcare Management. 2005;50(6):389395.CrossRefGoogle ScholarPubMed
Bates, DW, Saria, S, Ohno-Machado, L, et al. Big data in health care: using analytics to identify and manage high-risk and high-cost patients. Health Affairs. 2014;33(7):11231131.CrossRefGoogle ScholarPubMed
Janke, AT, Overbeek, DL, Kocher, KE. Exploring the potential of predictive analytics and big data in emergency care. Annals of Emergency Medicine. 2016;67(2):227236.CrossRefGoogle ScholarPubMed
Goralnick, E, Walls, R, Kosowsky, . How we revolutionized our emergency department. Harvard Business Review. Available at https://hbr.org/2013/09/how-we-revolutionized-our-emergency-department. Accessed March 2, 2016.
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