This book is a study of the relationship between full-time union officials and shop stewards across the whole of British industry (public and private, manufacturing and services) in 1986–91. It is the first major study of union officials for 20 years, and one of the most detailed studies of workplace collective bargaining and union organisation following the recession of the early 1980s. In the wake of recession, union decline, industrial restructuring, anti-union legislation, and changes in union policies (towards a new realism), Britain is said by some commentators to be entering a new era of industrial relations. This book provides a unique body of evidence that throws new light on this claim, and casts serious doubt on its validity. It combines survey, interview, questionnaire and observation data and thus overcomes the well known limitations of both large-scale surveys and individual case studies.

Many people believe that industrial relations have been transformed. For some, current developments are the result of new human resource management techniques which have overcome adversarial workplace traditions. For others, old attitudes remain, their expression stifled by vigorous competition in product and labour markets. Willing Slaves? explores these competing claims. It shows that managers have come to question past approaches to employee relations. Nowadays they believe that 'winning workers' hearts and minds' is a crucial part of successful management. Equally, however, managers have not yet found ways to make their new ideas work well. Workers continue to place little trust in management, inefficient working practices persist, and attempts to build a 'new industrial relations' have fallen short of the mark. Willing Slaves? concludes by arguing that the best way forward is for organisations to commit themselves to long term labour relations policies which enable workers to participate in management decision-making.

It has been claimed that organisation theory is in a state of 'crisis'. This book traces the history of the orthodox systems theory paradigm in organisation studies from its foundations in positivist sociology, through its theoretical and empirical development under structural-functionalism, to its recent deconstruction by postmodernists. The analysis offers general support for the 'sociology-in-crisis' thesis, but takes issue with one of its main propositions, that paradigms are incommensurable. It is argued that paradigms are porous rather than hermetic phenomena, a fact which has profound implications for the theory building process. Based on language-game philosophy, a dialectical theory is developed to illustrate how seemingly exclusive idioms can be mediated. The enquiry provides a pluri-paradigm method for organisational research, and an epistemological framework for postmodern organisational analysis.

The management of buyer-supplier relations has come to be regarded as a key to achieving manufacturing competitiveness, particularly in sectors facing global competition based on both price and quality. This book is a theoretical and empirical exploration of the link between the type of buyer-supplier relations and corporate performance. Dr Sako examines how British and Japanese companies in the electronics industry manage their relationships with buyers and suppliers, the empirical study comprising a three-way comparison of a Japanese customer company, a British customer company, and a Japanese company in Britain, and an analysis of 36 supplier companies in Britain and Japan. Variations of the companies' business practices are assessed in terms of technology, the nature of market competition, the national legal framework, financial structures, employment systems, and the mode of entrepreneurship. The author identifies two distinct approaches in the two countries - the arm's-length contractual relation (ACR) in Britain, and the obligational contractual relation (OCR) in Japan - and argues that the trust and interdependence present in the latter can be a powerful springboard from which to achieve corporate success.

Originally published in 1992, this book examines the development of employers' human resource management and industrial relations policies in Britain. It adopts a broad historical perspective, beginning with the inheritance from the nineteenth century and ending with an analysis of human resource management policies. It focuses on how managers organise the employment relationship, how they control work relations, and how they deal with trade unions and industrial relations. The author examines these in the context of the market within which the firm operates, and the strategy, structure and hierarchy of industrial enterprise. The book shows that historically British employers tended to adopt market-based strategies rather than internal ones.