This chapter illustrates five ways that estates have become devalued places to live in residents’ eyes, beginning with the domestic scale in relation to overcrowding and un-homing. Second, it examines the crucial impact of landlord neglect in relation to repairs and maintenance. Third, the RTB is revisited with reference to its acceleration of population transience due to the rise of private landlordism. The fourth devaluation theme is crime and disorder, while the final section discusses symbolic devaluation through territorial and tenurial stigmatisation.
Small places: overcrowding and poor housing
Despite generally positive evaluations of their homes, residents – but especially tenants – also expressed reservations which in some cases spilled over into outright rancour and frustration at the poor housing conditions they were forced to live in. These included overcrowding, poor quality (age, damp, fixtures and fittings) and inadequate landlord repairs and maintenance. One fifth of NES tenants were dissatisfied with their homes, but only 6 per cent of leaseholders (Watt and Allen, 2018). Tenant dissatisfactions at Northwold estate included:
‘Old and infested with rodents, bugs and all sorts.’ (R242)
‘Flat is full of damp, leaks but was covered up by condensation. I’ve taken further action, hopefully get somewhere this year. Mice problems! Works are not taken seriously. Cheap works!’ (R263)
‘My family have lived on this estate, in this block for many years and are happy living here. The only issue is the small size of the flat.’ (R370)
As R370 highlights, lack of space and overcrowding was a significant problem for some families. Worsening overcrowding is intimately linked to the shrinking aggregate size of the social rental sector since councils and housing associations are unable to transfer their overcrowded families to more suitable, larger properties; this situation has worsened under austerity (Orr, 2018). While single-person and couple household interviewees waxed lyrical about their homes’ spaciousness, several nuclear families and lone parents complained about inadequate space. Those worst affected had made transfer applications, but this resulted in years of waiting and frustration, while never-ending overcrowding contributed towards intra-household tensions.
Overcrowding in London impacts most heavily on BAME households, especially Bangladeshi and black African households, and is reflective of deeply embedded racial inequalities (GLA Intelligence, 2014; Elahi and Khan, 2016). While overcrowding was not restricted to BAME households among my interviewees, it was certainly a distressing problem for several BAME families.