We discuss 2.5–45 µm spectra of the Circinus galaxy and of Cen A, obtained with the Short Wavelength Spectrometer (SWS) on board the Infrared Space Observatory. The large number of detected ionic fine structure lines, observable also in visually obscured sources, provides strong constraints on the shape of the ionizing spectrum, which is found to exhibit a UV bump peaking at ~ 70 eV in the case of Circinus. Pure rotational emission of molecular hydrogen, directly probing warm molecular gas, can for the first time be detected in external galaxies.