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Doctor’s burnout and interventions

Published online by Cambridge University Press:  13 May 2020

Claire Kehoe
Affiliation:
The Lucena Clinic Rathgar, Dublin, Republic of Ireland, (Email: claire.kehoe@UCD.ie)
Elizabeth Barrett
Affiliation:
University College Dublin, Children Health Ireland, Dublin, Republic of Ireland
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Abstract

Type
Letter to the Editor
Creative Commons
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This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Copyright
© The Author(s), 2020. Published by Cambridge University Press on behalf of The College of Psychiatrists of Ireland

Dear Editor,

Recent work by Niamh Humphries et al. has shown ongoing trends for emigration and implicated several factors. While migration has always been a part of medical training, there is increasing concern about professionals leaving Ireland without intending to return (December 2019 by Niamh Humphries et al.). This worrying phenomenon has previously been attributed to budget cuts and deteriorating working conditions in the Irish Health System (Humphries et al. Reference Humphries, McAleese, Matthews and Brugha2015, Reference Humphries, Connell, Negin and Buchan2019), ‘in a system that is overstressed, understaffed and has ever worsening morale’. In Ireland, the ‘National study of wellbeing of hospital doctors in Ireland’ by Hayes in 2017 reported that one-third of respondents reported burnout; four-fifths, significant work stress; and one-tenth, severe or extremely severe stress levels (Hayes et al. Reference Hayes, Walsh and Prihodova2017). Given recent struggles in the Irish health services and particularly high rates of vacant posts in psychiatry, this area merits close consideration. A more recent publication in August 2018 by Margiota exploring burnout among consultant-level doctors in Irish context showed that 42% endorsed a high level of burnout (Margiota et al. Reference Margiota, Crudden, Byrne and Doherty2018). Burnout was reported by staggering three-quarters of all Emergency staff in the Cork University Hospital in 2017 (Chernoff et al. Reference Chernoff, Adedokun, O’Sullivan, McManus and Payne2018; Kelleher Reference Kelleher2018), meaning there is an urgency to drive a country-wide approach towards reducing and preventing burnout.

‘Burnout’ has been defined in the updated WHO International Classification of Disease 11th Edition (ICD-11, May 2019), as an ‘occupational phenomenon… a syndrome resulting from chronic workplace stress that has not been successfully managed’. It is characterised by three components: exhaustion; cynicism, increased mental distance from one’s job; and reduced professional efficacy (WHO 2019). Burnout is most commonly understood to occur in high-demand and low resource-environments, with disconnection between the workers’ expectations and experiences, and neglect of the individual’s needs (Lemaire et al. 2017; Ruzycki et al. Reference Ruzycki and Lemaire2018).

Burnout is an international concern. The Medical Protection Society issued a recent guide on ‘Breaking the burnout cycle. Keeping Doctors and Patients Safe’ following an online survey of international doctors. Forty-seven per cent of doctors start their working day feeling tired and 30% are unable to take a break during their working day (Medical Protection 2019). West wrote in the Lancet in 2016 that American physician burnout has reached ‘epidemic’ proportions affecting patients’ care, physicians’ own care and safety, professionalism, and healthcare systems’ viability (West et al. Reference West, Dyrbye, Erwin, Tait and Shanafelt2016). Burnout can present across professional life, and indeed in medical students. In a large collaborative study of psychiatric trainees in 22 countries in 2010, on average 37% of trainees experienced burnout, with Ireland scoring higher at 39% (Jovanovic et al. Reference Jovanovic, Podlesek, Volpe, Barrett, Ferrari and Rojnic Kuzman2016). Burnout seemed to impact an astounding 50% of American doctors, more severely in the ‘front-line specialties’ – general internal medicine, family medicine, emergency medicine and neurology (Shanafelt et al. Reference Shanafelt, Hasan, Dyrbye, Sinsky, Satele, Sloan and West2015). Risks factors for burnout vary – ‘younger age’, ‘female gender’, ‘not having children’, ‘long working hours’, ‘not having regular time to rest’, ‘lack of clinical supervision’, and in the trainee study, career choice seemed to impact – ‘not opting for psychiatry as a first career choice’ (Amoafo et al. Reference Amoafo, Hanbali, Patel and Singh2015; Bianchi et al. Reference Bianchi, Schonfeld, Laurent and Kim2018).

Why does it matter to Irish Psychiatry? Garman et al. surveyed clinicians and patients’ perception of care, in community mental health services, and higher burnout was associated with reduced patients’ satisfaction with autonomy, treatments and therapists (Garman et al. Reference Garman, Corrigan and Morris2002). Moreover, De Jong et al. in 2016 revealed that doctors’ burnout, depression and fatigue were associated with a significant increase in medical incidents (De Jong et al. Reference De Jong, Nieuwenhuijsen and Sluiter2016).

From a mental health perspective, physicians generally have been shown to be slow to seek supports. Hayes et al. found that two-thirds of hospital doctors would not want others to know they had mental health issues (Hayes et al. Reference Hayes, Walsh and Prihodova2017). Most had never sought help for burnout or depression (64%), and 10% even considered leaving medicine due to extreme burnout (Hayes et al. Reference Hayes, Walsh and Prihodova2017). Burnout has been found to be strongly associated with depression, suicidal ideation and suicide (Hayes Reference Hayes2018; Jovanovic et al. Reference Jovanovic, Beezhold, Tateno, Barrett, Vlachos and Fiorillo2019; Kane Reference Kane2019). In the 2019 follow-up of the International Trainee Burnout Study in 22 countries, 15% of trainees were depressed, 12% presented with suicidal ideation and 0.7% had attempted suicide (Jovanovic et al. Reference Jovanovic, Beezhold, Tateno, Barrett, Vlachos and Fiorillo2019). Similarly, in ‘The National Physician Burnout, Depression, and Suicide Report’, 11% of burnout physicians had at least one symptom of depression, 4% full clinical depression, 14% suicidal ideation and 1% had attempted suicide (Kane Reference Kane2019).

What can we do in Irish Psychiatry? In view of the above, we can argue that interventions are urgently required at systemic levels.

Firstly, at an individual level, there is evidence that doctors are OFTEN/USUALLY responsible and aware of these issues – they are shown to manage, or attempt to manage, with positive coping mechanisms – exercise (48%), family/friends time (43%), sleep (39%) and listening to music (33%). Less helpful mechanisms are also evident – isolation (41%), junk food (32%), alcohol (23%) or cannabis (1%) (West et al. Reference West, Dyrbye, Erwin, Tait and Shanafelt2016).

Secondly, supportive organisational actions should be included in any hospital culture (Shanfield et al. Reference Shanfield and Benjamin1985; West et al. Reference West, Dyrbye, Erwin, Tait and Shanafelt2016). Institutional approaches need to move away from merely focusing on individual physicians towards fostering systems that support clinicians in the face of work stressors. For instance, burnout levels were significantly reduced from 54% to 44%, when mindfulness, stress management, reduction of working hours, mentoring schemes, recognition of extra-clinical work and small group discussions were available (West et al. Reference West, Dyrbye, Erwin, Tait and Shanafelt2016).

Specific, evidenced interventions have utility on the ground and improve understanding and communication. Groups like ‘Schwartz rounds’ support hospital-wide communication sessions, foster positive interdisciplinary work and impact positively on staff satisfaction (Mayben Reference Bianchi, Schonfeld, Laurent and Kim2018; Silke et al. Reference Silke, Rushe, Keating, Thurstan and Barrett2019); or ‘Balint groups’: small professional reflective practice groups aiming to validate emotional experiences, also positively received (Balint Reference Balint1957; Douglas et al. Reference De Jong, Nieuwenhuijsen and Sluiter2016; Hind Reference Bianchi, Schonfeld, Laurent and Kim2018). These groups are now being evidenced in Ireland and Schwartz Rounds have piloted (Silke et al. Reference Silke, Rushe, Keating, Thurstan and Barrett2019). The College of Psychiatrists of Ireland and the Irish College of General Practitioners have both already included reflective practice groups in their curriculum for trainees (Irish College of General Practitioners 2016; College of Psychiatrists of Ireland 2018). Finally, the ‘National Study of Wellbeing of Hospital Doctors in Ireland’ report (Hayes et al. Reference Hayes, Walsh and Prihodova2017) recommended some systemic interventions: (i) priority to be given to staff welfare. Given our clinical roles, it is perhaps surprising that we do not support ourselves or our colleagues in this regard and then, how effectively can we support these conversations with our patients? (ii) recognition of occupational stress, (iii) robust support of appropriate educational and training needs and (iv) integration of doctors in management structures – widely absent in some spheres in the health services. In contrast to some other countries, it is striking that in Ireland, the need for protected time for clinicians’ self-care activities is not recognised contractually (Viney et al. Reference Viney and Pace2015).

Although it is well and good to devise specific interventions, it should be stressed that under-resourcing remains a major factor for burnout (West et al. Reference West, Dyrbye, Erwin, Tait and Shanafelt2016). No clinician can use individual or systemic approaches, from mindfulness to Balint groups, to tackle distress caused by understaffing. Should training bodies and organisations such as the Irish Medical Council take a leading role in supporting robust staffing levels and resourcing, in the interests of both doctors and patients given the impact of burnout?

To address health staff’s issues, the Irish Health Service Executive created in April 2018 a new unit dedicated to staff welfare ‘Workplace Health and Wellbeing Unit’ (HSE Work Well Human Resource Services 2017). We are keen to see outputs from this service. We suggest that systemic approaches with greater evidence be supported in the first instance for both trainees and consultants – and indeed wider multidisciplinary teams across healthcare.

Conflict of interest

The authors have no conflicts of interest to declare.

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