Hostname: page-component-848d4c4894-nmvwc Total loading time: 0 Render date: 2024-06-20T16:12:28.318Z Has data issue: false hasContentIssue false

Psychologising the Subject: HRM, Commodification, and the Objectification of Labour

Published online by Cambridge University Press:  01 January 2023

John Shields
Affiliation:
Faculty of Economics and Business, University of Sydney
David Grant
Affiliation:
Faculty of Economics and Business, University of Sydney

Abstract

Economists have rightly observed that labour commodification is one of the defining characteristics of the market capitalist mode. In this contribution, however, we contend that while a traditional macroeconomic perspective goes some way towards explaining the nature of the employment relationship, it fails to acknowledge that commodification is a necessary but not sufficient condition for labour utilisation. Viewed through the lens of organisation theory, the main employer agenda regarding labour utilisation is that of ‘human resource’ objectification, rather than market commodification. We seek to demonstrate this by examining how, under contemporary ‘human resource management’ (HRM), labour management theory and practice have developed into a sophisticated project designed to psychologise the employee subject into a resource object. In line with objectification, it is a project through which management seek to render human capabilities, attitudes and emotions — the basis of the worker's status as a social and organisational subject — classifiable, measurable and, hence, more manipulable.

Type
Research Article
Copyright
Copyright © The Author(s) 2010

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Albrecht, S, Travaglione, A. (2003) ‘Trust in public-sector senior management’, International Journal of Human Resource Management, 14(1), pp. 7692.CrossRefGoogle Scholar
Alvesson, M., Deetz, S. (1999) ‘Critical theory and postmodernism: Approaches to organizational studies', in Clegg, S. R., Hardy, C. (eds) Studying Organization. Theory and Method, Sage, London, pp.184211.Google Scholar
Alvesson, M., Karreman, D. (2000) ‘Varieties of discourse: On the study of organizations through discourse analysis', Human Relations, 53(9), pp. 11251149.CrossRefGoogle Scholar
Anderson, N., Schalk, R. (1998) ‘The psychological contract in retrospect and prospect’, Journal of Organizational Behavior, 19, pp. 637647.3.0.CO;2-H>CrossRefGoogle Scholar
Arthur, J. (1994) ‘Effects of human resource systems on manufacturing performance and turnover’, Academy of Management Journal, 37(3), pp. 670687.CrossRefGoogle Scholar
Ashkanasy, N., Daus, C. (2005) ‘Rumours of the death of emotional intelligence in organizational behaviour are vastly exaggerated’, Journal of Organizational Behavior, 26, pp. 441452.CrossRefGoogle Scholar
Barrick, M., Mount, M., Judge, T. (2001) ‘Personality and job performance at the beginning of the new millennium: What do we know and where do we go next?’, International Journal of Selection and Assessment, 9, pp. 930.CrossRefGoogle Scholar
Beer, M., Spector, B., Lawrence, P., Quin Mills, D., Walton, R. (1985), Managing Human Management: A General Manager's Perspective, Free Press, New York.Google Scholar
Beugre, C. (1998), Managing Fairness in Organizations, Quorum Books, London.Google Scholar
Colquitt, J., Greenberg, J., Zapata-Phelan, C. P. (2005) ‘What is organizational justice? A historical overview’ in Greenberg, J., Colquitt, J. (eds) Handbook of Organizational Justice, Lawrence Erlbaum Associates, New York, pp. 356.Google Scholar
Conte, J. (2005) ‘A review and critique of emotional intelligence measures', Journal of Organizational Behavior, 26, pp. 433440.CrossRefGoogle Scholar
Conway, N., Briner, R. (2005), Understanding Psychological Contracts at Work. A Critical Evaluation of Theory and Research, Oxford University Press, Oxford.CrossRefGoogle Scholar
Coyle-Shapiro, J., Kessler, I. (2002) ‘Exploring reciprocity through the lens of the psychological contract: Employee and employer perspectives', European Journal of Work and Organizational Psychology, 11(1), pp. 6986.CrossRefGoogle Scholar
Cullinane, N., Dundon, T. (2006) ‘The psychological contract: A critical review’, International Journal of Management Reviews, 8(2), pp. 113129.CrossRefGoogle Scholar
Fairclough, N. (1995), Critical Discourse Analysis, Longman, London.Google Scholar
Fairclough, N. (2005) ‘Peripheral vision: Discourse analysis in organization studies: The case for critical realism’, Organization Studies, 26(6), pp. 915939.CrossRefGoogle Scholar
Fairclough, N., Wodak, R. (1997) ‘Critical discourse analysis' in van Dijk, T. (ed.) Discourse as Social Interaction: Discourse Studies Volume 2 — A Multidisciplinary Introduction, Sage, London, pp. 258284.Google Scholar
Fombrun, C., Tichy, N., Devanna, M. (1984), Strategic Human Resource Management, Wiley, New York.Google Scholar
Genovese, E. (1976), Roll, Jordan, Roll. The World the Slaves Made, Random House, New York.Google Scholar
Gillespie, R. (1991), Manufacturing Knowledge. A History of the Hawthorne Experiments, Cambridge University Press, Cambridge.Google Scholar
Goleman, D. (2001) ‘An EI-based theory of performance’, in Cherniss, C., Goleman, D. (eds) The Emotionally Intelligent Workplace, Jossey-Bass, San Francisco.Google Scholar
Grant, D., Hardy, C., Oswick, C., Putnam, L. (2004) ‘Introduction: Organizational discourse: Exploring the field’ in Grant, D., Hardy, C., Oswick, C., Putnam, L. (eds) The Sage Handbook of Organizational Discourse, Sage, London, pp. 136.CrossRefGoogle Scholar
Grant, D., Shields, J. (2002) ‘In search of the subject: Researching employee reactions to HRM’, Journal of Industrial Relations, 44(3), pp. 313334.CrossRefGoogle Scholar
Grant, D., Shields, J. (2006) ‘Identifying the subject: Worker identity as discursively contested terrain’ in Hearn, M., Michelson, G. (eds) Rethinking Work: Time, Space and Discourse, Cambridge University Press, Cambridge, pp. 285307.CrossRefGoogle Scholar
Guest, D. (1987) ‘Human resource management and industrial relations', Journal of Management Studies, 24(5), pp. 503521.CrossRefGoogle Scholar
Guest, D. (1998) ‘Is the psychological contract worth taking seriously?’, Journal of Organizational Behavior, 19, pp. 649664.3.0.CO;2-T>CrossRefGoogle Scholar
Hall, S. (2001) ‘Foucault: Power, knowledge and discourse’ in Wetherell, M., Taylor, S., Yates, S. (eds) Discourse Theory and Practice: A Reader, Sage, London, pp. 7281.Google Scholar
Hattrup, K., O'Connell, M., Wingate, P. (1998) ‘Prediction of multidimensional criteria: Distinguishing task and contextual performance’, Human Performance, 11(4), pp. 305319.CrossRefGoogle Scholar
Herriot, P., Pemberton, C. (1995), New Deals: The Revolution in Managerial Careers, Wiley, Chichester.Google Scholar
Hiltrop, J-M. (1995) ‘The changing psychological contract: The human resource challenge of the 1990s', European Management Journal, 13(3), pp. 286294.CrossRefGoogle Scholar
Hogan, J., Rybicki, S., Motowidlo, S., Borman, W. (1998) ‘Relations between contextual performance, personality, and occupational advancement’, Human Performance, 11(2/3), pp. 189207.CrossRefGoogle Scholar
Huczynski, A. (1993), Management Gurus. What Makes Them and How to Become One, International Thomson Business Press, New York.Google Scholar
Hurtz, G., Donovan, J. (2000) ‘Personality and job performance: The Big Five revisited’, Journal of Applied Psychology, 85(6), pp. 869879.CrossRefGoogle ScholarPubMed
Huselid, M. (1995) ‘The impact of human resource management practices on turnover, productivity, and corporate financial performance’, Academy of Management Journal, 38(3), pp. 635672.CrossRefGoogle Scholar
Jacoby, S. (1997), Modern Manors. Welfare Capitalism since the New Deal, Princeton University Press, Princeton.CrossRefGoogle Scholar
Janssens, M., Steyaert, C. (1999) ‘The inhuman space of HRM’, Organization, 6(2), pp. 371383.CrossRefGoogle Scholar
Keegan, A., Boselie, P. (2006) ‘The lack of impact of dissensus inspired analysis on developments in the field of human resource management’, Journal of Management Studies, 43(7), pp. 14911511.CrossRefGoogle Scholar
Kessler, I., Undy, R. (1996), The New Employment Relationship: Examining the Psychological Contract, Institute of Personnel and Development, London.Google Scholar
Konovsky, M. (2000) ‘Understanding procedural justice and its impact on business organizations', Journal of Management, 26(3), pp. 489511.CrossRefGoogle Scholar
Konovsky, M., Organ, D. (1996) ‘Dispositional and contextual determinants of organizational citizenship behavior’, Journal of Organizational Behavior, 17, pp. 253266.3.0.CO;2-Q>CrossRefGoogle Scholar
Lawler, E. (1992), The Ultimate Advantage. Creating the High-Involvement Organization, Jossey-Bass, San Francisco.Google Scholar
Legge, K. (1995a) ‘HRM: Rhetoric, reality and hidden agendas' in Storey, J. (ed.) Human Resource Management: A Critical Text, Routledge, London, pp. 3361.CrossRefGoogle Scholar
Legge, K. (1995b), Human Resource Management: Rhetorics and Realities, Macmillan, London.CrossRefGoogle Scholar
Lincoln, J., Kalleberg, A. (1990), Culture, Control and Commitment, Cambridge University Press, Cambridge.Google Scholar
Makin, P. (1996), Organizations and the Psychological Contract: Managing People at Work, BPS Books, London.Google Scholar
Macey, W., Schneider, B. (2008) ‘The meaning of employee engagement’, Industrial and Organizational Psychology’, 1, pp. 330.CrossRefGoogle Scholar
Meyer, J., Allen, N. (1997), Commitment in the Workplace, Sage, Thousand Oaks, California.Google Scholar
Moorman, R., Niehoff, B., Organ, D. (1993) ‘Treating employees fairly and organizational citizenship behavior: Sorting the effects of job satisfaction, organizational commitment, and procedural justice’, Employee Responsibilities and Rights Journal, 6(3), pp. 209225.CrossRefGoogle Scholar
Morgeson, F., Campion, M., Dipboye, R., Hollenbeck, J., Murphy, K., Schmitt, N. (2007a) ‘Reconsidering the use of personality tests in personnel selection contexts', Personnel Psychology, 60, pp. 683729.CrossRefGoogle Scholar
Morgeson, F., Campion, M., Dipboye, R., Hollenbeck, J., Murphy, K., Schmitt, N. (2007b) ‘Are we getting fooled again? Coming to terms with limitations in the use of personality tests for personnel selection’, Personnel Psychology, 60, pp. 10291049.CrossRefGoogle Scholar
Morrison, E., Robinson, S. (1997) ‘When employees feel betrayed: A model of how psychological contract violation develops', Academy of Management Review, 22(1), pp. 226256.CrossRefGoogle Scholar
Motowidlo, S. (2000) ‘Some basic issues related to contextual performance and organisational citizenship behaviour in human resource management’, Human Resource Management Review, 10(1), pp.112126.Google Scholar
Mount, M., Barrick, M. (1998) ‘Five reasons why the “Big Five” article has been frequently cited’, Personnel Psychology, 51, pp.849857.CrossRefGoogle Scholar
Podsakoff, P., MacKenzie, S., Paine, J., Bachrach, D. (2000) ‘Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research’, Journal of Management, 26, pp. 513563.CrossRefGoogle Scholar
Pfeffer, J. (1994), Competitive Advantage Through People, Harvard Business School Press, Boston.CrossRefGoogle Scholar
Pfeffer, J. (1998), The Human Equation, Harvard Business School Press, Boston.Google Scholar
Phillips, N., Hardy, C. (1997) ‘Managing multiple identities: Discourse legitimacy and resources in the UK refugee system’, Organization, 4(2), pp. 159185.CrossRefGoogle Scholar
Phillips, N., Hardy, C. (2002), Discourse Analysis. Investigating Processes of Social Construction, Sage, Thousand Oaks.Google Scholar
Polanyi, K. (1944), The Great Transformation: The Political and Economic Origins of Our Time, Beacon Press, Boston.Google Scholar
Robinson, S. (1996) ‘Trust and breach of the psychological contract’, Administrative Science Quarterly, 41(4), pp. 574599.CrossRefGoogle Scholar
Robinson, S., Kraatz, M., Rousseau, D. (1994) ‘Changing obligations and the psychological contract: A longitudinal study’, Academy of Management Journal, 7(1), pp. 137152.CrossRefGoogle Scholar
Rose, M. (1978) Industrial Behaviour: Theoretical Developments Since Taylor, Penguin, Harmondsworth, Second edition.Google Scholar
Rousseau, D. (1989) ‘Psychological and implied contracts in organizations', Employee Responsibilities and Rights Journal, 2(2), pp. 121139.CrossRefGoogle Scholar
Rousseau, D. M. (1995), Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements, Sage, London.CrossRefGoogle Scholar
Rousseau, D. M. (1998a) ‘Why workers still identify with organizations', Journal of Organizational Behavior, 19, pp. 217233.3.0.CO;2-N>CrossRefGoogle Scholar
Rousseau, D. (1998b) ‘The “problem” of the psychological contract considered’, Journal of Organizational Behavior, 19, pp. 665671.3.0.CO;2-X>CrossRefGoogle Scholar
Rousseau, D., Ho, V. (2000) ‘Psychological contract issues in compensation’ in Rynes, S., Gerhart, B. (eds) Compensation in Organisations: Current Research and Practice, Jossey Bass, San Francisco, pp. 273310.Google Scholar
Schuler, R., Jackson, S. (1987) ‘Linking competitive strategies with human resource management practices', Academy of Management Executive, 1(3), pp. 209213.Google Scholar
Spillane, R., Martin, J. (2005), Personality and Performance, University of New South Wales Press, Kensington.Google Scholar
Storey, J. (1992), Developments in the Management of Human Resources, Basil Blackwell, Oxford.Google Scholar
Thompson, E. P. (1963), The Making of the English Working Class, Victor Gollancz, London.Google Scholar
Thompson, P., McHugh, D. (1995) Work Organisations. A Critical Introduction. Macmillan, London, Second edition.CrossRefGoogle Scholar
Thompson, P., McHugh, D. (2002) Work Organisations, A Critical Introduction, Palgrave, London, Third edition.CrossRefGoogle Scholar
Townley, B. (1993a) ‘Foucault, power/knowledge, and its relevance for human resource management’, Academy of Management Review, 18(3), pp. 518545.CrossRefGoogle Scholar
Townley, B. (1993b) ‘Performance appraisal and the emergence of management’, Journal of Management Studies, 31(2), pp. 221238.CrossRefGoogle Scholar
Townley, B. (1994), Reframing Human Resource Management. Power, Ethics and the Subject at Work, Sage, London.Google Scholar
Townley, B. (1998) ‘Beyond good and evil: Depth and division in the management of human resources' in McKinlay, A., Starkey, K. (eds) Foucault, Management and Organization Theory, Sage, London, pp. 191210.Google Scholar
Townley, B. (2003) ‘Performance appraisal and the emergence of management’, Journal of Management Studies, 30(2), pp. 221238.Google Scholar
van Dijk, T. (1997) ‘Discourse as interaction society’ in van Dijk, T. (ed.) Discourse as Social Interaction: Discourse Studies Volume 2 — A Multidisciplinary Introduction, Sage, Newbury Park, pp. 138.Google Scholar
Walton, R. (1985) ‘From control to commitment in the workplace’, Harvard Business Review, 64(5), pp. 1216.Google Scholar
Watson, T. (2004) ‘HRM and critical social science analysis', Journal of Management Studies, 41(3), pp. 447467.CrossRefGoogle Scholar
Wren, D. (1994) The Evolution of Management Thought, John Wiley and Sons, New York, Fourth edition.Google Scholar
Willmott, H. (1993) ‘“Strength is ignorance, slavery is freedom”: Managing culture in modern organizations', Journal of Management Studies, 30(4), pp. 515552.CrossRefGoogle Scholar