Published online by Cambridge University Press: 26 July 2019
As todays’ global market trends lead to an increasing demand for individualised products, manufacturers need to cope with a high degree of internal and external variety, which has a severe impact on complexity and therefore -costs. When implementing modular product architectures, it becomes obvious, that the actual Engineer-to-Order (ETO) processes cannot cope with the requirements of such a product architecture. It is crucial to develop a complying Configure-to-Order (CTO) process in order to make full use of its suppled benefits. As there is no existing approach about how to methodically change an existing ETO process into an adequate CTO process, we intend to fill this gap with this paper by showing an approach for the development of a CTO process for modular product architectures. Furthermore, we show the application and evaluation of this approach in a case study with a special equipment manufacturer (SME), that is already implementing modular architectures.