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Issues in Capturing and Utilizing Non-Functional Requirements along the Road to Servitization

Published online by Cambridge University Press:  26 May 2022

C. N. K. Toller ,
C. Johansson  and
M. Bertoni
C. N. K. Toller*
Affiliation:
Blekinge Institute of Technology, Sweden
C. Johansson
Affiliation:
Blekinge Institute of Technology, Sweden
M. Bertoni
Affiliation:
Blekinge Institute of Technology, Sweden
*
carl.toller@bth.se

Abstract

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The design process aims to maximize the value in the end solution. For traditional manufacturing firms pursuing a servitization strategy, non-functional requirements become more important compared to before. Therefore, this paper investigates issues in capturing and utilizing non-functional requirements for value creation in a servitizing firm. A single case study was conducted, which resulted in six issues across the design process. It was evident from the research that the firm requires new support to enable a better inclusion of non-functional requirements in the design process.

Keywords

product-service systems (PSS)requirements managementcase studyvalue-driven design
Type
Article
Information
Proceedings of the Design Society , Volume 2: DESIGN2022 , May 2022 , pp. 623 - 632
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2022.

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