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Gamification as an innovative method in user experience design

Published online by Cambridge University Press:  16 May 2024

David Kessing ,
Tim Katzwinkel  and
Manuel Löwer
David Kessing*
Affiliation:
University of Wuppertal, Germany
Tim Katzwinkel
Affiliation:
University of Wuppertal, Germany
Manuel Löwer
Affiliation:
University of Wuppertal, Germany
*
david.kessing@uni-wuppertal.de

Abstract

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The growing research field of gamification promises new insights and innovative methods for the active design of user experience. This article examines the extent to which gamification complements the established methods of user experience design in the context of product development. To this end, assessment criteria are proposed that can be used to evaluate human-centred design methods. A qualitative comparison is then used to determine the added value of the innovative field of gamification for future user experience design in consumer products.

Keywords

gamificationuser experience designuser-centred designdesign methods
Type
Design Organisation, Collaboration and Management
Information
Proceedings of the Design Society , Volume 4: DESIGN 2024 , May 2024 , pp. 285 - 294
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2024.

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