Hostname: page-component-848d4c4894-v5vhk Total loading time: 0 Render date: 2024-06-29T15:31:49.916Z Has data issue: false hasContentIssue false

Digital Twins and Product-Service Systems: A Synergy with Challenges and Opportunities

Published online by Cambridge University Press:  26 May 2022

F. N. Laukotka*
Affiliation:
Hamburg University of Technology, Germany
C. Rennpferdt
Affiliation:
Hamburg University of Technology, Germany
D. Krause
Affiliation:
Hamburg University of Technology, Germany

Abstract

Core share and HTML view are not available for this content. However, as you have access to this content, a full PDF is available via the ‘Save PDF’ action button.

Digital Twins and Product-Service Systems are just two of the recent trends in product development. While many presented approaches seem promising, their implementation often face challenges. This is especially true if existing approaches are transferred onto new applications. Diving into these topics this paper presents the basics but also challenges as well as synergies emerging between them. The objective is set, to move from specialised applications to broader approaches that can provide benefit to a range of applications and ease the entrance, particularly, for smaller enterprises.

Type
Article
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2022.

References

Adrodegari, F., Saccani, N. and Rapaccini, M. (2021), “PSS Business Models: A Structured Typology”, in Kohtamäki, M., Baines, T., Rabetino, R., Bigdeli, A.Z., Kowalkowski, C., Oliva, R. and Parida, V. (Eds.), The Palgrave Handbook of Servitization, Springer International Publishing, Cham, pp. 5771. http://doi.org/10.1007/978-3-030-75771-7_4.Google Scholar
Alonso-Rasgado, T. and Thompson, G. (2006), “A rapid design process for Total Care Product creation”, Journal of Engineering Design, Vol. 17 No. 6, pp. 509531. http://doi.org/10.1080/09544820600750579.Google Scholar
Annarelli, A., Battistella, C. and Nonino, F. (2016), “Product service system: A conceptual framework from a systematic review”, Journal of Cleaner Production, Vol. 139, pp. 10111032. http://doi.org/10.1016/j.jclepro.2016.08.061.Google Scholar
Baines, T.S., Lightfoot, H.W. and Kay, J.M. (2009), “Servitized manufacture: Practical challenges of delivering integrated products and services”, Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, Vol. 223 No. 9, pp. 12071215. http://doi.org/10.1243/09544054JEM1552.Google Scholar
Blessing, L.T. and Chakrabarti, A. (2009), DRM, a Design Research Methodology, Springer London, London. http://doi.org/10.1007/978-1-84882-587-1.CrossRefGoogle Scholar
DaSilva, C.M. and Trkman, P. (2014), “Business Model: What It Is and What It Is Not”, Long Range Planning, Vol. 47 No. 6, pp. 379389. http://doi.org/10.1016/j.lrp.2013.08.004.CrossRefGoogle Scholar
Di Francisco Kurak, C., Barquet, A.P.B. and Rozenfeld, H. (2013), “Challenges for PSS Implementation: Identification and Classification”, in Meier, H. (Ed.), Product-Service Integration for Sustainable Solutions, Lecture Notes in Production Engineering, Springer Berlin Heidelberg, Berlin, Heidelberg, pp. 275285. http://doi.org/10.1007/978-3-642-30820-8_24.Google Scholar
Gaiardelli, P., Resta, B., Martinez, V., Pinto, R. and Albores, P. (2014), “A classification model for product-service offerings”, Journal of Cleaner Production, Vol. 66, pp. 507519. http://doi.org/10.1016/j.jclepro.2013.11.032.Google Scholar
Isaksson, O., Larsson, T.C. and Rönnbäck, A.Ö. (2009), “Development of product-service systems: challenges and opportunities for the manufacturing firm”, Journal of Engineering Design, Vol. 20 No. 4, pp. 329348. http://doi.org/10.1080/09544820903152663.Google Scholar
Kerr, C.I.V. and Ivey, P.C. (2001), “A strategic review of the large civil aeroengine market and the paradigm shift to a service-”, The Aeronautical Journal, Vol. 105 No. 1047, pp. 287293. http://doi.org/10.1017/S0001924000012100.Google Scholar
Krause, D., Beckmann, G., Eilmus, S., Gebhardt, N., Jonas, H. and Rettberg, R. (2013), Integrated Development of Modular Product Families: A Methods Toolkit, Advances in Product Family and Product Platform Design, Springer New York, pp. 245269.Google Scholar
Laukotka, F., Hanna, M. and Krause, D. (2021), “Digital Twins of Product Families in Aviation based on an MBSE-assisted approach”, Procedia CIRP, Vol. 100, pp. 684689. http://doi.org/10.1016/j.procir.2021.05.144.Google Scholar
Laukotka, F., Hanna, M., Schwede, L.-N. and Krause, D. (2020), “Lebensphasenübergreifende Nutzung Digitaler Zwillinge”, Zeitschrift für wirtschaftlichen Fabrikbetrieb, Vol. 115 No. s1, pp. 101104. http://doi.org/10.3139/104.112332.Google Scholar
Mahut, F., Daaboul, J., Bricogne, M. and Eynard, B. (2017), “Product-Service Systems for servitization of the automotive industry: a literature review”, International Journal of Production Research, Vol. 55 No. 7, pp. 21022120. http://doi.org/10.1080/00207543.2016.1252864.Google Scholar
Martinez, V., Bastl, M., Kingston, J. and Evans, S. (2010), “Challenges in transforming manufacturing organisations into product-service providers”, Journal of Manufacturing Technology Management, Vol. 21 No. 4, pp. 449469. http://doi.org/10.1108/17410381011046571.Google Scholar
Matschewsky, J., Kambanou, M.L. and Sakao, T. (2018), “Designing and providing integrated product-service systems – challenges, opportunities and solutions resulting from prescriptive approaches in two industrial companies”, International Journal of Production Research, Vol. 56 No. 6, pp. 21502168. http://doi.org/10.1080/00207543.2017.1332792.CrossRefGoogle Scholar
Mertens, K.G., Rennpferdt, C., Greve, E., Krause, D. and Meyer, M. (2021), “Current Trends and Developments of Product Modularisation - A Bibliometric Analysis”, Proceedings of the Design Society, Vol. 1, pp. 801810. http://doi.org/10.1017/pds.2021.80.CrossRefGoogle Scholar
Moro, S., Cauchick-Migue, P.A. and Mendes, G.H.d.S. (2020), “Product-service systems benefits and barriers: an overview of literature review papers”, International Journal of Industrial Engineering and Management, Vol. 11 No. 1, pp. 6170. http://doi.org/10.24867/IJIEM-2020-1-253.Google Scholar
Oliva, R. and Kallenberg, R. (2003), “Managing the transition from products to services”, International Journal of Service Industry Management, Vol. 14 No. 2, pp. 160172. http://doi.org/10.1108/09564230310474138.Google Scholar
Perno, M., Hvam, L. and Haug, A. (2022), “Implementation of digital twins in the process industry: A systematic literature review of enablers and barriers”, Computers in Industry, Vol. 134, p. 103558. http://doi.org/10.1016/j.compind.2021.103558.Google Scholar
Rabetino, R., Kohtamäki, M., Brax, S.A. and Sihvonen, J. (2021), “The tribes in the field of servitization: Discovering latent streams across 30 years of research”, Industrial Marketing Management, Vol. 95, pp. 7084. http://doi.org/10.1016/j.indmarman.2021.04.005.Google Scholar
Rennpferdt, C., Dambietz, F.M. and Krause, D. (2021), “Business Models and Product-Service System Design - Introducing the Business Model Graph”, paper presented at 2021 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM). http://doi.org/10.1109/IEEM50564.2021.9672798.Google Scholar
Rennpferdt, C. and Krause, D. (2020), “Towards a Framework for the Design of Variety-Oriented Product-Service Systems”, Proceedings of the Design Society: DESIGN Conference, Vol. 1, pp. 13451354. http://doi.org/10.1017/dsd.2020.108.Google Scholar
Rennpferdt, C., Kuhl, J. and Krause, D. (2022), “Tools for the Variety-Oriented Product-Service System Design”, in Andersen, A.-L., Andersen, R., Brunoe, T.D., Larsen, M.S.S., Nielsen, K., Napoleone, A. and Kjeldgaard, S. (Eds.), Towards Sustainable Customization: Bridging Smart Products and Manufacturing Systems: Proceedings of the 8th Changeable, Agile, Reconfigurable and Virtual Production Conference (CARV2021) and the 10th World Mass Customization & Personalization Conference (MCPC2021), Springer International Publishing, Cham, pp. 798806. http://doi.org/10.1007/978-3-030-90700-6_91.Google Scholar
Salwin, M. and Kraslawski, A. (2020), “State-of-the-Art in Product-Service System Classification”, in Ivanov, V., Trojanowska, J., Pavlenko, I., Zajac, J. and Peraković, D. (Eds.), Advances in Design, Simulation and Manufacturing III, Lecture Notes in Mechanical Engineering, Springer International Publishing, Cham, pp. 187200. http://doi.org/10.1007/978-3-030-50794-7_19.Google Scholar
Stark, R., Anderl, R., Thoben, K.-D. and Wartzack, S. (2020), “WiGeP-Positionspapier: „Digitaler Zwilling“”, Zeitschrift für wirtschaftlichen Fabrikbetrieb, Vol. 115 No. s1, pp. 4750. http://doi.org/10.3139/104.112311.CrossRefGoogle Scholar
Ferguson, Stephen (2020), “Was Apollo 13 the First Digital Twin? Blog-entry for Siemens Simcenter”, available at: https://blogs.sw.siemens.com/simcenter/apollo-13-the-first-digital-twin/ (accessed 26 October 2021).Google Scholar
Sundin, E., Lindahl, M., Comstock, M., Sakao, T. and Shimomura, Y. (2009), “Achieving mass customisation through servicification”, International Journal of Internet Manufacturing and Services, Vol. 2 No. 1, p. 56. http://doi.org/10.1504/IJIMS.2009.031340.Google Scholar
Tukker, A. (2004), “Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet”, Business Strategy and the Environment, Vol. 13 No. 4, pp. 246260. http://doi.org/10.1002/bse.414.Google Scholar
Ulaga, W. and Reinartz, W.J. (2011), “Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully”, Journal of Marketing, Vol. 75 No. 6, pp. 523. http://doi.org/10.1509/jm.09.0395.Google Scholar
van Ostaeyen, J., van Horenbeek, A., Pintelon, L. and Duflou, J.R. (2013), “A refined typology of product–service systems based on functional hierarchy modeling”, Journal of Cleaner Production, Vol. 51, pp. 261276. http://doi.org/10.1016/j.jclepro.2013.01.036.Google Scholar
Vasantha, G.V.A., Roy, R., Lelah, A. and Brissaud, D. (2012), “A review of product–service systems design methodologies”, Journal of Engineering Design, Vol. 23 No. 9, pp. 635659. http://doi.org/10.1080/09544828.2011.639712.CrossRefGoogle Scholar
Ward, Y. and Graves, A. (2007), “Through-life management: the provision of total customer solutions in the aerospace industry”, International Journal of Services Technology and Management, Vol. 8 No. 6, p. 455. http://doi.org/10.1504/IJSTM.2007.013942.CrossRefGoogle Scholar
Wilking, F., Schleich, B. and Wartzack, S. (2021), “Digital Twins - Definitions, Classes and Business Scenarios for Different Industry Sectors”, Proceedings of the Design Society, Vol. 1, pp. 12931302. http://doi.org/10.1017/pds.2021.129.Google Scholar
Zimmermann, V. Dr. (2021), “Marktumfeld und Wettbewerbsstrategien prägen die Innovations- und Digitalisierungs- tätigkeit mittelständischer Unternehmen”, in KfW Research: Fokus Volkswirtschaft, Fokus Volkswirtschaft, Vol. 347, Frankfurt.Google Scholar
Zou, W., Brax, S.A. and Rajala, R. (2018), “Complexity in Product-Service Systems: Review and Framework”, Procedia CIRP, Vol. 73, pp. 38. http://doi.org/10.1016/j.procir.2018.03.319.Google Scholar