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TOWARDS A FRAMEWORK FOR THE DESIGN OF VARIETY-ORIENTED PRODUCT-SERVICE SYSTEMS

Part of: Design Innovation, Information and Knowledge

Published online by Cambridge University Press:  11 June 2020

C. Rennpferdt  and
D. Krause
C. Rennpferdt*
Affiliation:
Hamburg University of Technology, Germany
D. Krause
Affiliation:
Hamburg University of Technology, Germany
*
*christoph.rennpferdt@tuhh.de

Abstract

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Due to increasing cost pressure, companies are expanding their product range and therefore increasingly offering so-called product-service systems (PSS) to increase sales. At the same time, PSS can also contribute to an increase in variety-induced complexity in the company, which ultimately further increases cost pressure. In this article, the causes and effects of variety-induced complexity through products, services and PSS are analysed and the need for a new PSS design method is then demonstrated. Finally, a new framework is presented that enables the design of variety-oriented PSS.

Keywords

product-service systems (PSS)design methodsmodularisationvariety-induced complexity
Type
Article
Information
Proceedings of the Design Society: DESIGN Conference , Volume 1 , May 2020 , pp. 1345 - 1354
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2020. Published by Cambridge University Press

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