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A randomized experiment evaluating survey mode effects for video interviewing

Published online by Cambridge University Press:  01 August 2022

Kyle Endres*
Affiliation:
University of Northern Iowa, Cedar Falls, IA, USA
D. Sunshine Hillygus
Affiliation:
Duke University, Durham, NC, USA
Matthew DeBell
Affiliation:
Stanford University, Stanford, CA, USA
Shanto Iyengar
Affiliation:
Stanford University, Stanford, CA, USA
*
*Corresponding author. Email: kyle.endres@gmail.com

Abstract

Rising costs and challenges of in-person interviewing have prompted major surveys to consider moving online and conducting live web-based video interviews. In this paper, we evaluate video mode effects using a two-wave experimental design in which respondents were randomized to either an interviewer-administered video or interviewer-administered in-person survey wave after completing a self-administered online survey wave. This design permits testing of both within- and between-subject differences across survey modes. Our findings suggest that video interviewing is more comparable to in-person interviewing than online interviewing across multiple measures of satisficing, social desirability, and respondent satisfaction.

Type
Original Article
Copyright
Copyright © The Author(s), 2022. Published by Cambridge University Press on behalf of the European Political Science Association

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