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Do I Contribute More When I Trust More? Differential Effects of Cognition- and Affect-Based Trust

Published online by Cambridge University Press:  02 February 2015

Kok-Yee Ng  and
Roy Y.J. Chua
Translated by
黄国燕  and
蔡泳瑜
Kok-Yee Ng
Affiliation:
Nanyang Business School, Singapore
Roy Y.J. Chua
Affiliation:
Columbia University, USA
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Abstract

This study investigates the relationship between level of trust and cooperative behaviours in a social dilemma. We argue that this relationship should depend on the basis of trust (cognition- versus affect-based) and on beliefs about the equality of resource endowments. Results supported our prediction that increasing affect-based trust increases cooperation, but increasing cognition-based trust to a certain level can reduce cooperation because of free-riding tendency. Moreover, these effects of trust are stronger for individuals who believed that other group members had more resources than they did. Thus, our study demonstrates that higher levels of trust do not necessarily encourage cooperation. Implications of these findings are discussed.

摘要

摘要

本文在社会两难情境下研究了信任程度和合作行为的关系。作者提出，这一关系依赖于信任的基础（基于认知的信任还是基于情感的信任）以及对平等拥有资源的信念。研究结果支持了作者的假设，即提髙情感信任会增进合作行为，而在认知信任提髙到一定程度后会导致'搭便车'倾向，而降低合作行为。本文进一步发现，当个体相信群体中其他成员比他们拥有更多资源时，这种信任的负效应更为突出。所以，本文认为较髙的信任并不一定提高合作水平。文章最后讨论了这些发现的理论和实践含意。

Keywords

信任社会两难团队合作群体
Type
Articles
Information
Management and Organization Review , Volume 2 , Issue 1 , March 2006 , pp. 43 - 66
Copyright
Copyright © International Association for Chinese Management Research 2006

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