Published online by Cambridge University Press: 31 July 2008
In early 2002, Legal Week, in conjunction with PA Consulting Group, published a survey of how the major law firms in the UK are using IT as a management and competitive weapon. The survey, targeted at both managing partners and IT directors of the top 100 law firms in the UK, was carried out during the latter part of 2001. An article highlighting the main results of the survey was published in Legal IT (www.legalit.net) and reported that law firms currently spend between 2% and 10% of their turnover on IT each year, the average being 5.5%. Client portal and knowledge management (KM) are the two areas of greatest activity in the near future (cited by 27% and 30% of the survey sample respectively).