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Does working with the Veder Contact Method influence the job satisfaction of caregivers? A non-randomized controlled trial in nursing homes for people with dementia

Published online by Cambridge University Press:  22 August 2017

P. Boersma ,
R.M. Dröes ,
B.I. Lissenberg-Witte ,
B. van Meijel  and
J.C.M. van Weert
P. Boersma*
Affiliation:
Research Group Mental Health Nursing, Inholland University of Applied Sciences, De Boelelaan 1109, 1081 HV, Amsterdam, the Netherlands Department of Psychiatry EMGO Institute for Health and Care Research, Amsterdam Public Health Research Institute, VU University Medical Center, Amsterdam, the Netherlands
R.M. Dröes
Affiliation:
Department of Psychiatry, Alzheimer Centre, EMGO Institute for Health and Care Research, Amsterdam Public Health research institute, VU University Medical Centre, A.J. Ernststraat 1187, Postbox 74077, 1070 BB, Amsterdam, the Netherlands
B.I. Lissenberg-Witte
Affiliation:
VU University Medical Center/Department of Epidemiology and Biostatistics, De Boelelaan 1089a, 1081 HV, Amsterdam, the Netherlands
B. van Meijel
Affiliation:
Research Group Mental Health Nursing, Inholland University of Applied Sciences, De Boelelaan 1109, 1081 HV, Amsterdam, the Netherlands Department of Psychiatry EMGO Institute for Health and Care Research, Amsterdam Public Health Research Institute, VU University Medical Center, Amsterdam, the Netherlands Parnassia Psychiatric Institute, The Hague, the Netherlands
J.C.M. van Weert
Affiliation:
Amsterdam School of Communication Research/ASCoR, University of Amsterdam. Postbus 15791, 1001 NG, Amsterdam, the Netherlands
*
Correspondence should be addressed to: P. Boersma, PhD candidate, Research Group Mental Health Nursing. Inholland University of Applied Sciences, De Boelelaan 1109, 1081 HV Amsterdam; Department of Psychiatry EMGO Institute for Health and Care Research, Amsterdam Public Health research institute, VU University Medical Center, Amsterdam, the Netherlands. Phone: +0031(6)31006715. Email: petra.boersma@inholland.nl.
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Abstract

Background:

Person-centered care interventions can improve the quality of life and decrease behavioral problems of people with dementia. Although not convincingly proven, person-centered care interventions may benefit the caregivers as well. This study aims to gain insight into how working with the Veder Contact Method (VCM) – a new person-centered care method – influences the job satisfaction of caregivers.

Methods:

Within a quasi-experimental study, the job satisfaction of caregivers of six experimental wards (n = 75) was compared with caregivers of six control wards (n = 36) that applied Care-As-Usual. The Leiden Quality of Work Questionnaire (LQWQ) was filled in by caregivers in both conditions. Additionally, on the experimental wards, qualitative research, i.e. focus groups with 42 caregivers and interviews with 11 managers, was conducted to obtain a deeper understanding of the influence of applying VCM on caregivers’ job satisfaction. The transcripts were analyzed using deductive analysis.

Results:

No quantitatively significant differences were found on the subscales of the LQWQ: work and time pressure, job satisfaction, autonomous decision making, social support from colleagues, and social support from supervisors. From the qualitative research, some caregivers and managers reported that implementing VCM contributed to their job satisfaction and that applying VCM supported handling difficult behavior and depressed mood of residents and contributed to team building.

Conclusions:

No significant effects on job satisfaction were demonstrated. Qualitative findings indicate that VCM positively influences the daily work performances of nursing home caregivers. The relation between the experience of offering quality care and job satisfaction of caregivers needs further investigation.

Keywords

dementianursing home carecaregiversjob satisfaction
Type
Research Article
Information
International Psychogeriatrics , Volume 29 , Issue 12 , December 2017 , pp. 2017 - 2032
Copyright
Copyright © International Psychogeriatric Association 2017 

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