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Security Professionals’ Perceptions of Crime at the Oliver Reginald Tambo International Airport: Towards Sustainable Solutions

Published online by Cambridge University Press:  21 June 2023

Michael Panyapanya
Affiliation:
Department of Criminology and Security Science, University of South Africa, Tshwane, South Africa
Shandré Kim Jansen van Rensburg*
Affiliation:
Department of Criminology and Security Science, University of South Africa, Tshwane, South Africa
*
Corresponding author: Jansen van Rensburg; Email: sissisk@unisa.ac.za

Abstract

Across the globe, airports are regarded as essential infrastructure needing protection. One of the major goals of an airport, as encouraged by the regulatory bodies and evoked through public expectation, is safety. However, a public environment, such as an airport, is vulnerable to crime. The Oliver Reginald Tambo International Airport (ORTIA) is Africa’s biggest and busiest airport, servicing approximately 19 million passengers annually. Moreover, tourism is a key component of a healthy economy. Therefore, safety and security are significant for sustainable tourism in South Africa. Thus, this paper used a quantitative inquiry to determine security professionals’ perceptions of crime at ORTIA. A non-experimental and randomized cross-sectional research design was used. Through random sampling, a total of 100 participants contributed to the study and yielded a representative percentage of 36%. Data were collected through online self-administered questionnaires from security personnel employed at ORTIA and analysed through descriptive analysis. The findings revealed that the most problematic crimes taking place at ORTIA were reported to be theft, mishandled baggage, automated teller machine (ATM) crimes, burglary, robbery, illegal immigrants and smuggling of drugs. Furthermore, most participants had witnessed a crime taking place at the airport. As informed by the participants, sustainable solutions are proposed in terms of crime prevention and intervention.

Abstracto

Abstracto

En todo el mundo, los aeropuertos se consideran una infraestructura esencial que necesita protección. Uno de los principales objetivos de un aeropuerto, tal como lo alientan los organismos reguladores y evocan las expectativas del público, es la seguridad. Sin embargo, un entorno público, como un aeropuerto, es vulnerable a la delincuencia. El Aeropuerto Internacional Oliver Reginald Tambo (ORTIA) en Sudáfrica es el aeropuerto más grande y concurrido de África, y atiende a aproximadamente 19 millones de pasajeros al año. Además, el turismo es un componente clave de una economía sana. Por lo tanto, la seguridad y la protección son importantes para el turismo sostenible en Sudáfrica. Por lo tanto, este documento utilizó una encuesta cuantitativa para determinar las percepciones de los profesionales de seguridad sobre el crimen en ORTIA. Se utilizó un diseño de investigación transversal no experimental y aleatorizado. A través de un muestreo aleatorio, un total de 100 participantes contribuyeron al estudio y arrojaron un porcentaje representativo del 36%. Los datos se recopilaron a través de cuestionarios auto-administrados en línea del personal de seguridad empleado en ORTIA y se analizaron mediante un análisis descriptivo. Los hallazgos revelaron que los delitos más problemáticos que tuvieron lugar en ORTIA fueron robos, mal manejo de equipaje, delitos con cajeros automáticos (ATM), robos, inmigrantes ilegales y contrabando de drogas. Además, la mayoría de los participantes habían presenciado un crimen en el aeropuerto. Según lo informado por los participantes, se proponen soluciones sostenibles en materia de prevención e intervención del delito.

Abstrait

Abstrait

Partout dans le monde, les aéroports sont considérés comme des infrastructures essentielles nécessitant une protection. L’un des principaux objectifs d’un aéroport, tel qu’encouragé par les organismes de réglementation et évoqué par les attentes du public, est la sécurité. Cependant, un environnement public, tel qu’un aéroport, est vulnérable à la criminalité. L’aéroport international Oliver Reginald Tambo (ORTIA) en Afrique du Sud est l’aéroport le plus grand et le plus fréquent d’Afrique, desservant environ 19 millions de passagers par an. De plus, le tourisme est un élément clé d’une économie saine. Par conséquent, la sûreté et la sécurité sont importantes pour le tourisme durable en Afrique du Sud. Ainsi, cet article a utilisé une enquête quantitative pour déterminer les perceptions des professionnels de la sécurité de la criminalité à l’ORTIA. Une conception de recherche transversale non expérimentale et randomisée a été utilisée. Grâce à un échantillonnage aléatoire, un total de 100 participants ont contribué à l'étude et ont donné un pourcentage représentatif de 36 %. Les données ont été recueillies au moyen de questionnaires auto-administrés en ligne auprès du personnel de sécurité employé à l’ORTIA et analysées au moyen d’une analyse descriptive. Les résultats ont révélé que les crimes les plus problématiques commis à l’ORTIA étaient le vol, la mauvaise gestion des bagages, les crimes liés aux guichets automatiques bancaires (GAB), le cambriolage, le vol qualifié, les immigrants illégaux et le trafic de drogue. De plus, la plupart des participants avaient été témoins d’un crime commis à l’aéroport. Selon les informations des participants, des solutions durables sont proposées en termes de prévention et d’intervention en matière de criminalité.

抽象的

抽象的

在全球范围内,机场被视为需要保护的重要基础设施。 机场的主要目标之一是安全,这是监管机构鼓励并通过公众期望引起的。 然而,机场等公共环境很容易受到犯罪活动的攻击。 奥利弗雷金纳德坦博国际机场 (ORTIA) 是位于南非的非洲最大和最繁忙的机场,每年为大约 1900 万乘客提供服务。 此外,旅游业是健康经济的重要组成部分。 因此,安全和安保对于南非的可持续旅游业具有重要意义。 因此,本文使用定量调查来确定安全专业人员对 ORTIA 犯罪的看法。 使用了非实验性和随机横断面研究设计。 通过随机抽样,共有 100 名参与者参与了研究,并产生了 36% 的代表性百分比。 数据是通过 ORTIA 雇用的安全人员在线自填问卷收集的,并通过描述性分析进行了分析。 调查结果显示,据报道,ORTIA 发生的最成问题的犯罪是盗窃、行李处理不当、自动柜员机 (ATM) 犯罪、入室盗窃、抢劫、非法移民和毒品走私。 此外,大多数参与者都目睹了机场发生的犯罪活动。 据与会者告知,在预防和干预犯罪方面提出了可持续的解决方案。

خلاصة

خلاصة

خلاصةللجريمةالكلمات المفتاحية: المطار ، أمن الطيران ، الجريمة ، مطار أو آر تامبو الدولي (ORTIA) ، السلامة ، الأمن.

في جميع أنحاء العالم ، يُنظر إلى المطارات على أنها بنية تحتية أساسية تحتاج إلى الحماية. أحد الأهداف الرئيسية للمطار ، كما شجعته الهيئات التنظيمية وأثارته التوقعات العامة ، هو السلامة. ومع ذلك ، فإن البيئة العامة ، مثل المطار ، معرضة للجريمة. مطار أوليفر ريجنالد تامبو الدولي (ORTIA) هو أكبر المطارات في إفريقيا وأكثرها ازدحامًا ، حيث يخدم ما يقرب من 19 مليون مسافر سنويًا. علاوة على ذلك ، تعد السياحة مكونًا رئيسيًا لاقتصاد صحي. لذلك ، تعتبر السلامة والأمن عاملين مهمين للسياحة المستدامة في جنوب إفريقيا. وبالتالي ، استخدمت هذه الورقة استفسارًا كميًا لتحديد تصورات المتخصصين في مجال الأمن للجريمة في ORTIA. تم استخدام تصميم بحث مقطعي غير تجريبي وعشوائي. من خلال أخذ العينات العشوائية ، ساهم ما مجموعه 100 مشارك في الدراسة وحققوا نسبة تمثيلية قدرها 36٪. تم جمع البيانات من خلال الاستبيانات عبر الإنترنت من أفراد الأمن العاملين في ORTIA وتحليلها من خلال التحليل الوصفي. كشفت النتائج أن أكثر الجرائم إشكالية التي تحدث في ORTIA هي السرقة ، وسوء التعامل مع الأمتعة ، وجرائم الصراف الآلي (ATM) ، والسطو ، والسرقة ، والمهاجرين غير الشرعيين ، وتهريب المخدرات. علاوة على ذلك ، كان معظم المشاركين قد شهدوا جريمة تحدث في المطار. وفقًا لما أبلغه المشاركون ، تم اقتراح حلول مستدامة من حيث منع الجريمة والتدخل.

Type
Article
Copyright
© International Society of Criminology, 2023

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