Hostname: page-component-7bb8b95d7b-2h6rp Total loading time: 0 Render date: 2024-09-12T10:11:34.015Z Has data issue: false hasContentIssue false

Manage Employee Engagement to Manage Performance

Published online by Cambridge University Press:  07 January 2015

Alan M. Saks*
Affiliation:
University of Toronto
Jamie A. Gruman
Affiliation:
University of Guelph
*
E-mail: jgruman@uoguelph.ca, Address: Department of Business, and School of Hospitality and Tourism Management, University of Guelph, Guelph, ON N1G 2W1

Abstract

Image of the first page of this content. For PDF version, please use the ‘Save PDF’ preceeding this image.'
Type
Commentaries
Copyright
Copyright © Society for Industrial and Organizational Psychology 2011 

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Bakker, A. B., & Bal, P. M. (2010). Weekly work engagement and performance: A study among starting teachers. Journal of Occupational and Organizational Psychology, 83, 189206. Google Scholar
Banks, C. G., & May, K. E. (1999). Performance management: the real glue in organizations. In Kraut, A. I., & Korman, A. K. (Eds.), Evolving practices in human resource management (pp. 118145). San Francisco: Jossey-Bass. Google Scholar
Buchner, T. W. (2007). Performance management theory: A look from the performer's perspective with implications for HRD. Human Resource Development International, 10, 5973. Google Scholar
Crawford, E. R., LePine, J. A., & Rich, B. L. (2010). Linking job demands and resources to employee engagement and burnout: A theoretical extension and meta-analytic test. Journal of Applied Psychology, 95, 834848. Google Scholar
Das, H. (2003). Performance management. Toronto, Canada: Prentice Hall. Google Scholar
Fletcher, C., & Perry, E. L. (2001). Performance appraisal and feedback: A consideration of national culture and a review of contemporary research and future trends. In Anderson, N., Ones, D. S., Sinangil, H. K., & Viswesvaran, C. (Eds.), Handbook of industrial, work, and organizational psychology (Vol. 1, pp. 127144). Thousand Oaks, CA: Sage. Google Scholar
Halbesleben, J. R. B., & Wheeler, A. R. (2008). The relative roles of engagement and embeddedness in predicting job performance and intention to leave. Work & Stress, 22, 242256. Google Scholar
Jones, T. W. (1995). Performance management in a changing context: Monsanto pioneers a competency-based, developmental approach. Human Resource Management, 34, 425442. Google Scholar
Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33, 692724. Google Scholar
Macey, W. H., Schneider, B., Barbera, K. M., & Young, S. A. (2009). Employee engagement: Tools for analysis, practice, and competitive advantage. Malden, MA: Wiley-Blackwell. Google Scholar
Miller, D. B. (1977). How to improve the performance and productivity of the knowledge worker. Organizational Dynamics, 5, 6280. Google Scholar
Pulakos, E. D., & O’Leary, R. S. (2011). Why is performance management broken? Industrial and Organizational Psychology: Perspectives on Science and Practice, 4, 146164.Google Scholar
Rich, B. L., Lepine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects of job performance. Academy of Management Journal, 53, 617635. Google Scholar
Salanova, M., Agut, S., & Piero, J. M. (2005). Linking organizational resources and work engagement to employee performance and customer loyalty: The mediation of service climate. Journal of Applied Psychology, 90, 12171227. Google Scholar
Schaufeli, W., & Salanova, M. (2007). Work engagement: An emerging psychological concept and its implications for organizations. In Gilliland, S. W., Steiner, D. D., & Skarlicki, D. P. (Eds.), Managing social and ethical issues in organizations (pp. 135177). Greenwich, CT: Information Age. Google Scholar
Singh, P. (2008). Job analysis for a changing world. Human Resource Management Review, 18, 8799. Google Scholar
Xanthopoulou, D., Bakker, A. B., Heuven, E., Demerouti, E., & Schaufeli, W. B. (2008). Working in the Sky: A diary study on work engagement among flight attendants. Journal of Occupational Health Psychology, 13, 345356. Google Scholar