Book contents
- Frontmatter
- Contents
- Preface
- 1 Technology and social action
- 2 Documents and professional practice: ‘bad’ organisational reasons for ‘good’ clinical records
- 3 Animating texts: the collaborative production of news stories
- 4 Team work: collaboration and control in London Underground line control rooms
- 5 The collaborative production of computer commands
- 6 ‘Interaction’ with computers in architecture
- 7 Reconfiguring the work space: media space and collaborative work
- 8 Organisational interaction and technological design
- References
- Index
Preface
Published online by Cambridge University Press: 22 September 2009
- Frontmatter
- Contents
- Preface
- 1 Technology and social action
- 2 Documents and professional practice: ‘bad’ organisational reasons for ‘good’ clinical records
- 3 Animating texts: the collaborative production of news stories
- 4 Team work: collaboration and control in London Underground line control rooms
- 5 The collaborative production of computer commands
- 6 ‘Interaction’ with computers in architecture
- 7 Reconfiguring the work space: media space and collaborative work
- 8 Organisational interaction and technological design
- References
- Index
Summary
[The future of the telephone will mean] … nothing less than a reorganisation of society – a state of things in which every individual, however secluded, will have at call every other individual in the community, to the saving of no end of social and business complications, of needless goings to and fro, of disappointments, delays, and a countless host of great and little evils and annoyances which go so far under present conditions to make life laborious and unsatisfactory.
Scientific American (1880: 16)That's a funny kind of thing, in which each new object becomes the occasion for seeing again what we see anywhere; seeing people's nastinesses or goodnesses and all the rest, when they do this initially technical job of talking over the phone. The technical apparatus is, then, being made at home with the rest of our world. And that's a thing that's routinely being done, and it's the source for the failures of technocratic dreams that if only we introduced some fantastic new communication machine the world will be transformed. Where what happens is that the object is made at home in the world that has whatever organisation it already has.
Sacks (1972 (1992): 548)Though each generation is startled by some innovation which they fear will change a familiar world, for many of us the digital revolution has indeed transformed our working lives.
- Type
- Chapter
- Information
- Technology in Action , pp. ix - xviPublisher: Cambridge University PressPrint publication year: 2000