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90 - Visits

from Section 3 - Activities and tools

Published online by Cambridge University Press:  09 June 2018

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Summary

Visits

UNDERTAKING AND HOSTING visits with other LKSs in either the same sector in which you and your team are employed or a different one are a good means of learning about how each other's services operate. Visits can be a cheap and easily organized development activity. Their value can be enhanced by offering attendees the opportunity, if possible, of meeting with their opposite number for an informal chat.

Visits can be used for numerous purposes, including:

  • • to discover how a service similar to the one you and your team work within is run

  • • to view a new build or a remodelling of an LKS space

  • • to see how another LKS runs a service or manages a resource which your service is thinking of introducing

  • • to learn about the experiences and roles of LKS staff working in other sectors

  • • as a means of developing wider professional knowledge.

  • Organizing a visit offers a number of development opportunities for an individual or a small team. Factors to take into account when organizing or hosting a visit include:

  • • the purpose of the visit

  • • the number of people participating in the visit

  • • the date, time and location

  • • the name of the visit organizer and the contact at the LKS to be visited

  • • how long the visit will last and what will be included. The itinerary could include a demonstration of a resource or service, an individual meeting with their opposite number and/or a tour of one or more sites.

  • • transport and refreshment requirements.

  • Once a visit has taken place it is important that the visiting participants contact the host service to thank the staff for their time. If there was a specific purpose to the visit, such as fact-finding before introducing a new service, then it is good practice to let the LKS visited know what actions were taken as a result.

    Asking one of the participants in the visit to write up the experience for a blog or newsletter provides a further development opportunity. This could be further enhanced by asking an individual from the visiting group and one from the host service to work together to produce something which could be shared across both services.

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    Publisher: Facet
    Print publication year: 2016

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