Dedication

pp iii-iv

Contents

pp v-viii

List of figures and tables

pp ix-x

Preface to first edition

pp xi-xii

Preface to second edition

pp xiii-xiv

Foreword

pp xv-xvii

List of abbreviations

pp xviii-xviii

Introduction

pp 1-22

one - The innovation ecosystem

pp 23-36

Part One - Consciousness

pp 37-38

two - Mapping the landscape

pp 39-64

Part Two - Capacity

pp 65-66

three - Political context

pp 67-86

four - Strategy

pp 87-106

five - Organising for innovation

pp 107-130

six - The rise of labs: prospects and pitfalls

pp 131-146

seven - People and culture

pp 147-168

Part Three - Co-creation

pp 169-170

eight - Design thinking in government

pp 171-190

nine - Citizen involvement

pp 191-218

ten - Orchestrating co-creation

pp 219-264

eleven - Measuring to learn

pp 265-292

Part Four - Courage

pp 293-294

twelve - Four leadership roles

pp 295-314

thirteen - Epilogue: from decision making to future making

pp 315-318

References

pp 319-336

Index

pp 337-345