Contents

pp v-viii

List of figures and tables

pp ix-x

1 - Introduction

pp 1-4

PART 1 - BASIC CONCEPTS

pp 5-6

2 - What is information behaviour and why do we need to know about it?

pp 7-28

3 - Changing conceptions of information needs

pp 29-46

PART 2 - WHAT DO WE KNOW OF INFORMATION BEHAVIOUR?

pp 47-48

4 - Information seeking and acquisition are key components of information behaviour

pp 49-76

5 - Information behaviour can be collaborative

pp 77-98

6 - Factors influencing information behaviour

pp 99-140

7 - Models and theories in information behaviour research

pp 141-168

PART 3 - DISCOVERING AND USING KNOWLEDGE OF INFORMATION BEHAVIOUR

pp 169-170

8 - Research approaches

pp 171-194

9 - Research methodologies in action

pp 195-216

10 - Using knowledge of information behaviour to design information systems

pp 217-236

11 - Conclusion

pp 237-244

Appendix: Defining ‘information’ and ‘information behaviour’

pp 245-248

Index

pp 249-252