Book contents
- Arbitration in the Digital Age
- Arbitration in the Digital Age
- Copyright page
- Contents
- Contributors
- Foreword
- Introduction
- 1 Survey on the Present Use of ICT in International Arbitration
- Part I The Use of Technology in International Arbitration
- Part II Arbitration, Arbitrators, Counsel and the Internet
- 7 E-Arbitration Agreements and E-Awards: Arbitration Agreements Concluded in an Electronic Environment and Digital Arbitral Awards
- 8 Building on OArb Attributes in Pursuit of Justice
- 9 Legislating for an Effective and Legitimate System of Online Consumer Arbitration
- 10 Arbitrators and Their Online Identity
- 11 How Online Sources Affect Counsel Strategies and Behavior in Arbitration
- 12 Conclusion
- Index
8 - Building on OArb Attributes in Pursuit of Justice
from Part II - Arbitration, Arbitrators, Counsel and the Internet
Published online by Cambridge University Press: 12 January 2018
- Arbitration in the Digital Age
- Arbitration in the Digital Age
- Copyright page
- Contents
- Contributors
- Foreword
- Introduction
- 1 Survey on the Present Use of ICT in International Arbitration
- Part I The Use of Technology in International Arbitration
- Part II Arbitration, Arbitrators, Counsel and the Internet
- 7 E-Arbitration Agreements and E-Awards: Arbitration Agreements Concluded in an Electronic Environment and Digital Arbitral Awards
- 8 Building on OArb Attributes in Pursuit of Justice
- 9 Legislating for an Effective and Legitimate System of Online Consumer Arbitration
- 10 Arbitrators and Their Online Identity
- 11 How Online Sources Affect Counsel Strategies and Behavior in Arbitration
- 12 Conclusion
- Index
Summary
This chapter will consider the use of online arbitration (OArb) for resolution of disputes, especially those in business-to-consumer (B2C) transactions. First, it will provide background on arbitration law and explain the impetus for moving arbitration from face-to-face (F2F) to online procedures in order to augment the efficiency and fairness of these processes. Next, the chapter will discuss the development of quasi-OArb and OArb programs already in existence that may serve as models for OArb aimed to benefit both businesses and consumers. The chapter will conclude by acknowledging hurdles and drawbacks to OArb programs, and suggest ideas for fostering global development of OArb that expand individuals’ access to justice.
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- Chapter
- Information
- Arbitration in the Digital AgeThe Brave New World of Arbitration, pp. 182 - 208Publisher: Cambridge University PressPrint publication year: 2018
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