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12 - Training people to be interpersonally accurate

from Part II - Correlates of interpersonal accuracy

Published online by Cambridge University Press:  05 April 2016

Judith A. Hall
Affiliation:
Northeastern University, Boston
Marianne Schmid Mast
Affiliation:
Université de Lausanne, Switzerland
Tessa V. West
Affiliation:
New York University
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Summary

Abstract

Given that accurate person perception is a skill associated with a host of positive interpersonal and applied outcomes, a logical extension is to seek to improve the skill. Training person perception involves attempts to improve accuracy of judgments of others’ emotions, personality traits, status, and intentions. There is a rich history of training person perception accuracy dating back to Floyd Henry Allport and Arthur Jenness in the 1920s and 1930s. This chapter describes the history of training person perception accuracy and then summarizes a recent meta-analysis, including how training domains and approaches moderate training efficacy. The potential benefits of training and current training research in the applied areas of medicine, law enforcement, and consumer services are presented. Finally, future research needs are proposed to build the evidence base in person perception training and apply these training efforts in real-world contexts by (1) further establishing the benefits of training in applied contexts, (2) developing effective trainings, (3) optimizing training efficacy, and (4) disseminating, implementing, and evaluating training programs.

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Chapter
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Publisher: Cambridge University Press
Print publication year: 2016

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