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11 - Lean Transformation in Healthcare

from Part II - Lean Production across Industries

Published online by Cambridge University Press:  11 March 2021

Thomas Janoski
Affiliation:
University of Kentucky
Darina Lepadatu
Affiliation:
Kennesaw State University, Georgia
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Summary

Healthcare is the least safe industry in the world today. In the USA alone over 200,000 patients die from medical error each year (Makary and Daniel 2016). This is the third leading cause of death. This true crisis in healthcare is the burning platform for a new management method. The lean method. Multiple healthcare case studies have shown that organizations managed through lean thinking produce better quality results. Further, preliminary data suggest some positive associations between lean implementation and selected one year lagged performance measures such as lower Medicare Spending per Adjusted Beneficiary and higher Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) done by the Centers for Medicare and Medicaid Services of all hospitals in the USA (Shortell and Rundall 2018).

Type
Chapter
Information
The Cambridge International Handbook of Lean Production
Diverging Theories and New Industries around the World
, pp. 271 - 293
Publisher: Cambridge University Press
Print publication year: 2021

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References

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