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37 - Implications of Technological Work Practices for Employee Affect

from Part VI - New Perspectives on Workplace Affect

Published online by Cambridge University Press:  25 June 2020

Liu-Qin Yang
Portland State University
Russell Cropanzano
University of Colorado
Catherine S. Daus
Southern Illinois University Edwardsville
Vicente Martínez-Tur
Universitat de València, Spain
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The modern workplace is continually adopting technological innovations that change the way work is done. These changes involve “new ways of working” that rely on technology-mediated communications with coworkers, supervisors, and clients (Demerouti, Derks, Lieke, & Bakker, 2014). In particular, a considerable amount of work is now being conducted through email exchanges, online messaging, and videoconference meetings either in place of, or in addition to, face-to-face work tasks. Organizations are motivated to adopt electronic communications because of expected productivity and employee well-being gains associated with increased work flexibility (Lewis, 2003). Yet technologically facilitated work can result in both positive and negative consequences for employee productivity and well-being (Charalampous, Grant, Tramontano, & Michailidis, 2019; Day, Scott, & Kelloway, 2010; Ter Hoeven, van Zoonen, & Fonner, 2016).

Publisher: Cambridge University Press
Print publication year: 2020

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