The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media. By Catherine Turco. New York: Columbia University Press, 2016. 272 pp. Appendix, notes, references, index. Hardcover, $37.00. ISBN: 978-0-231-17898-3.

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The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media. By Catherine Turco. New York: Columbia University Press, 2016. 272 pp. Appendix, notes, references, index. Hardcover, $37.00. ISBN: 978-0-231-17898-3.

Volume 95, Issue 2
Casey Eilbert
DOI: https://doi.org/10.1017/S0007680521000246

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The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media. By Catherine Turco. New York: Columbia University Press, 2016. 272 pp. Appendix, notes, references, index. Hardcover, $37.00. ISBN: 978-0-231-17898-3.

Volume 95, Issue 2
Casey Eilbert
DOI: https://doi.org/10.1017/S0007680521000246

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The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media. By Catherine Turco. New York: Columbia University Press, 2016. 272 pp. Appendix, notes, references, index. Hardcover, $37.00. ISBN: 978-0-231-17898-3.

Volume 95, Issue 2
Casey Eilbert
DOI: https://doi.org/10.1017/S0007680521000246

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The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media. By Catherine Turco. New York: Columbia University Press, 2016. 272 pp. Appendix, notes, references, index. Hardcover, $37.00. ISBN: 978-0-231-17898-3.

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