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  • Print publication year: 2020
  • Online publication date: March 2020

7 - Digital Government


As modern information and communications technologies emerged, something resembling a social movement arose that not merely sought to use them to improve the efficiency and effectiveness of traditional government, but also as a vehicle for hopes to transform governance. The common term for the movement, digital government, can be interpreted in different ways, including as a potentially tyrannical increase in the power of government over its citizens, but it was usually presented as a set of tools through which democratic governments could serve their citizens better.