Book contents
- Frontmatter
- Contents
- List of figures and tables
- Preface and acknowledgements
- 1 Redirecting incivility research
- 2 The fundamentals of the incivil encounter
- 3 Everyday incivility and the everyday round
- 4 Emotions and sequences
- 5 Gender, age and class: divergent experiences?
- 6 After the event: coping, avoiding and changing
- 7 General attitudes towards the stranger: exploring fear and trust
- 8 How to confront incivility
- 9 Twenty questions and answers
- References
- Index
Preface and acknowledgements
Published online by Cambridge University Press: 05 June 2012
- Frontmatter
- Contents
- List of figures and tables
- Preface and acknowledgements
- 1 Redirecting incivility research
- 2 The fundamentals of the incivil encounter
- 3 Everyday incivility and the everyday round
- 4 Emotions and sequences
- 5 Gender, age and class: divergent experiences?
- 6 After the event: coping, avoiding and changing
- 7 General attitudes towards the stranger: exploring fear and trust
- 8 How to confront incivility
- 9 Twenty questions and answers
- References
- Index
Summary
This book is the product of several years of collaborative activity by the three authors in various combinations. Describing this division of labour is somewhat complex, but might be helpful to readers should they wish to direct questions to the team. The original grant proposals, focus group pilot work, survey instrument design and administration, conceptual thinking about the new area and the book proposal were the work of Timothy Phillips and Philip Smith. The former was particularly responsible for figuring out how to capture something commonplace yet elusive using survey methods. Smith is the chief author of Chapters 1, 8 and 9, although contributions from the other two team members were also made. Chapters 2, 3 and 4 were initially written by Smith and Phillips, then revised by Ryan King as the book developed. Chapters 5, 6 and 7 were equally authored by King and Smith. Some material from Phillips appears at the start of the last of these.
Along the way this book has had the benefit of support from the many institutions that sheltered its authors at one point or another in the research or writing process. In Australia we thank the University of Tasmania, the University of Queensland and the Australian National University. In the United States we express gratitude to Yale University and the University at Albany. In Europe we were hosted by Trinity College Dublin and the Kulturwissenschaftsliches Kolleg, Universität Konstanz. We thank the professional research teams who took the project to the field.
- Type
- Chapter
- Information
- IncivilityThe Rude Stranger in Everyday Life, pp. xi - xiiPublisher: Cambridge University PressPrint publication year: 2010