Skip to main content Accessibility help
×
Hostname: page-component-78c5997874-ndw9j Total loading time: 0 Render date: 2024-11-18T06:07:09.254Z Has data issue: false hasContentIssue false

1 - Strategic human resources and work–life balance

from Part I - Describing different work–life policies, policy development, and pitfalls

Published online by Cambridge University Press:  22 September 2009

Paula Caligiuri
Affiliation:
Rutgers University, New Jersey
Nicole Givelekian
Affiliation:
Research Fellow Rutgers University, USA
Steven A. Y. Poelmans
Affiliation:
IESE Business School, Barcelona
Get access

Summary

Ways to improve the firm's financial success and market competitiveness are a top priority for business executives. Ways to improve employees' work–life balance, unfortunately, tend to be much lower on the priority lists of most executives. Today, however, two trends in combination have pushed the need for greater work–life balance further up the priority list: the changing demographics of today's workforce and the increase in incidences of stress and burnout. Work–life imbalance and the associated conflict have been shown to be related to decreased feelings of well-being (Kinnunen & Mauno, 1998), increased psychological and physical complaints (Frone, Russel, & Cooper, 1992), and increased job and life dissatisfaction (Netemeyer, Boles, & McMurrian, 1996). Maintaining the work–life balance of key employees helps reduce the risk of stress and burnout (Bacharach, Bamberger, & Conley, 1991) and can ultimately improve firms' overall success (Arthur, 2003; Konrad & Mangel, 2000; Meyer, Mukerjee, & Sestero, 2001; Perry-Smith & Blum, 2000). The effects of burnout from extreme stress not only encompass physiological, psychological, and behavioral consequences for employees, but may also include decreased job satisfaction, occupational commitment, and overall work success. Together, these negative factors can directly affect a firm's bottom line, especially when present among a firm's key employees.

Over the past twenty years, workforce demographic shifts have been profound, with some of these shifts having the potential for a negative influence on work–life balance.

Type
Chapter
Information
Harmonizing Work, Family, and Personal Life
From Policy to Practice
, pp. 19 - 38
Publisher: Cambridge University Press
Print publication year: 2008

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Arthur, M. M. (2003). Work–family initiatives and share price reaction: An institutional perspective. Academy of Management Journal, 46, 497–505.Google Scholar
Aryee, S., Luk, V., & Stone, R. (1998). Family-responsive variables and retention-relevant outcomes among employed parents. Human Relations, 51(1), 73–87.CrossRefGoogle Scholar
Bacharach, S. B., Bamberger, P., & Conley, S. (1991). Work–home conflict among nurses and engineers: Mediating the impact of role stress on burnout and satisfaction at work. Journal of Organizational Behavior, 12, 39–53.CrossRefGoogle Scholar
Bartolome, F. & Evans, P. (1980). Must success cost so much? Reprinted in Harvard Business Review on Work–Life Balance, pp. 31–60.Google Scholar
BenefitNews (March 2006). Work–life issues pushing one in five to quit. Employee Benefit News, 3.
BNA's Human Resources Library. Health Promotion, Wellness, and Medical Programs. The Bureau of National Affairs, Incorporated.
Bond, J. T., Thompson, C., Galinsky, E., & Prottas, D. (2003). Highlights of the 2002 National Study of the Changing Workforce (No. 3). New York: Families and Work Institute.Google Scholar
Christensen, K. & Staines, G. (1990). Flextime: A viable solution to work/family conflict?Journal of Family Issues, 11, 455–476.CrossRefGoogle Scholar
Corporate Leadership Council. (2000) Work–Life Balance Policies in Support of Innovative Cultures.
Corporate Leadership Council (2003). Maintaining a Work–Life Balance in the Professional Services Industry.
Costco Corporate Website. www.costco.com.
Frone, M. R., Russell, M., & Cooper, L. M. (1992). Prevalence of work–family conflict: Are work and family boundaries asymmetrically permeable?Journal of Organizational Behavior, 13, 723–729.CrossRefGoogle Scholar
Genentech Corporate Website. www.gene.com
Greenberg, J. (1987). Reactions to procedural injustice in payment distributions: Do the means justify the end? Journal of Applied Psychology, 72, 55–61.CrossRefGoogle Scholar
Greenhaus, J. H. & Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10, 76–88.CrossRefGoogle Scholar
Grover, S. L. & Crooker, K. J. (1995). Who appreciates family-responsive human resource policies? The impact of family-friendly policies on the organizational attachment of parents and non-parents. Personnel Psychology, 48, 271–288.CrossRefGoogle Scholar
Jacobs, J. & Gornick, J. (2001). Hours of Paid Work in Dual-Earner Couples: The U.S. in Cross-National Perspective. Working paper, University of Pennsylvania.
Kinnunen, U. & Mauno, S. (1998). Antecedents and outcomes of work–family conflict among employed women and men in Finland. Human Relations, 52, 157–177.CrossRefGoogle Scholar
Koesten, J. (2005). Reducing stress and burnout for financial planners. Journal of Financial Planning, 64–74.Google Scholar
Kompier, Michael & Cooper, C. (1999). Preventing Stress, Improving Productivity: European Case Studies in the Workplace. London: Routledge.CrossRefGoogle Scholar
Konrad, A. M. & Mangel, R. (2000). The impact of work–life programs on firm productivity. Strategic Management Journal, 21, 1225–1237.3.0.CO;2-3>CrossRefGoogle Scholar
Kossek, E. E. & Lambert, S. J. (2005). Work and Life Integration: Organizational, Cultural, and Individual Perspectives.London: Lawrence Erlbaum Associates.Google Scholar
Kossek, E. E. & Nichol, V. (1992). The effects of on-site child care on employee attitudes and performance. Personnel Psychology, 45, 485–509.CrossRefGoogle Scholar
Lambert, S. (2000). Added benefits: The link between work–life benefits and organizational citizenship behavior. Academy of Management Journal, 43(5), 801–815.Google Scholar
Levinson, H. (1981). When executives burn-out. Reprinted in Harvard Business Review on Work–Life Balance, pp. 61–80.
McKinsey, et al. (1997) The war for talent. The McKinsey Quartely, 3, 44–57.Google Scholar
Meyer, C. S., Mukerjee, S., & Sestero, A. (2001). Work–family benefits: Which ones maximize profits. Journal of Managerial Issues, 13, 28–44.Google Scholar
Netmeyer, R. G., Boles, J. S., & McMurrian, R. (1996). Development and validation of work–family conflicts and work–family conflict scales. Journal of Applied Psychology, 81, 400–410.CrossRefGoogle Scholar
New York State Family Benefits Program (2006). www.familybenefits.lmc.state.ny.us.
Novartis Corporate Website. www.novartis.com
OECD (2001). OECD Employment Outlook. Paris: Organization for Economic Cooperation and Development.Google Scholar
Osterman, P. (1995). Work–family programs and the employment relationship. Administrative Science Quarterly, 40, 681–700.CrossRefGoogle Scholar
Perlow, L. A. (1999). The time famine: Toward a sociology of work time. Administrative Science Quarterly, 44, 57–81.CrossRefGoogle Scholar
Perry-Smith, J. E. & Blum, T. C. (2000). Work–family human resource bundles and perceived organizational performance. Academy of Management Journal, 43, 1107–1117.Google Scholar
Pfizer Corporate Website. www.pfizer.com
Poelmans, S. & Sahibzada, K. (2004). A multi-level model for studying the context and impact of work–family policies and culture in organizations. Human Resource Management Review, 14, 409–431.CrossRefGoogle Scholar
Scandura, T. A. & Lankau, M. J. (1997). Relationships of gender, family responsibility and flexible work hours to organizational commitment and job satisfaction. Journal of Organizational Behavior, 18, 377–391.3.0.CO;2-1>CrossRefGoogle Scholar
Schering-Plough Corporate Website. www.schering-plough.com
Tesco Corporate Website www.tesco.com.
Ulrich, D. & Beatty, R. (2001). From partners to players: Extending the HR playing field. Human Resource Management, 40, 293–308.CrossRefGoogle Scholar

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×