Skip to main content Accessibility help
×
Hostname: page-component-8448b6f56d-cfpbc Total loading time: 0 Render date: 2024-04-25T06:06:56.157Z Has data issue: false hasContentIssue false

24 - Using ethnography in strategy-as-practice research

from Part IV - Methodological Resources

Published online by Cambridge University Press:  05 October 2015

Ann L. Cunliffe
Affiliation:
School of Management of the University of Bradford, United Kingdom
Damon Golsorkhi
Affiliation:
Grenoble School of Management
Linda Rouleau
Affiliation:
HEC Montréal
David Seidl
Affiliation:
Universität Zürich
Eero Vaara
Affiliation:
Svenska Handelshögskolan, Helsinki
Get access

Summary

Introduction

When we think of ethnography we surely go back to those classic organizational ethnographies, which generated rich, in-depth and fascinating insights into various aspects of organizational life: Elton Mayo's famous Hawthorne studies (Roethlisberger and Dickson 1956); Melville Dalton's (1959) study of power and politics in management, which he observed while working as a manager in a US factory; Elliot Jacques’ (1951) collaborative field study of worker and management relationships, with a research team of eight people at the UK Glacier Metal Company; Trist and Bamforth's (1951) two-year study of the longwall coal mining method technology, social organization, work conditions and group processes (Bamforth himself had been a miner); Walker and Guest's (1952) study of assembly line work; and W. F. Whyte's (1948) study of interactions and work practices in a Chicago restaurant.

More recently, who can forget that John Van Maanen's (1991) study of Disneyland's organization culture and work practices ended when he was fired for a ‘Mickey Mouse offense’ (his hair was too long) after three years working as a ride operator? Or the subtle challenge to the control and authority of a director in Tony Watson's (1994) ethnography of management in a UK plant, as executives rearranged their seating so that the director was unable to sit in his ‘normal’ seat? And Bud Goodall's (2005) poignant comment in his narrative ethnography of his discovery that his father, unknown to Bud, had been a CIA agent: ‘A narrative inheritance touches everything, one way or another, in our lives’ (Goodall 2005: 503). He also makes the observation that stories from the past not only help us explain stories of the present but that embedded in such stories are dialectical tensions of identity, relationships and culture.

Such rich stories and detailed observations are the stuff of ethnography. ‘Ethnographers describe, principally in writing, how the people of some place and time perceive the world and how they act in it’ (Ingold 2008: 90), and they do so on the basis of prolonged immersion in a research site, getting to know people and how they live their lives.

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2015

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Agar, M. (2010), ‘On the ethnographic part of the mix: a multi-genre tale of the field’, Organizational Research Methods, 13/2: 286–303.CrossRefGoogle Scholar
Aggerholm, H. K., Asmuß, B., and Thomsen, C. (2012), ‘The role of recontextualization in the multivocal, ambiguous process of strategizing’, Journal of Management Inquiry, 21/4: 413–28.CrossRefGoogle Scholar
Argyris, C., and Schön, D. (1974), Theory in Practice: Increasing Professional Effectiveness. San Francisco: Jossey-Bass.Google Scholar
Ashkanasy, N. (2013), ‘Editors’ comments: internationalizing theory: how “fusion theory” emanates from down under’, Academy of Management Review, 38/1: 1–5.CrossRefGoogle Scholar
Atkinson, P., Coffey, A., Delamont, S., Lofland, J., and Lofland, L. (eds.) (2007), Handbook of Ethnography. London: Sage.Google Scholar
Bakhtin, M. M. (1986 [1953]) Speech Genres and Other Late Essays, ed. Emerson, C., and Holquist, M.Austin: University of Texas Press.Google Scholar
Balogun, J., Huff, A. S., and Johnson, P. (2003), ‘Three responses to the methodological challenges of studying strategizing’, Journal of Management Studies, 40/1: 197–224.CrossRefGoogle Scholar
Becker, H. S. (1963), Outsiders: Studies in the Sociology of Deviance. New York: Free Press.Google Scholar
Becker, H. S., Hughes, E. C., and Strauss, A. L. (1961), Boys in White: Student Culture in Medical School. University of Chicago Press.Google Scholar
Berger, P. L., and Luckmann, T. (1967), The Social Construction of Reality: A Treatise in the Sociology of Knowledge. London: Penguin Books.Google Scholar
Blumer, H. (1954), ‘What is wrong with social theory?’, American Sociological Review, 19/1: 3–10.CrossRefGoogle Scholar
Butcher, T. (2013), ‘Longing to belong’, Qualitative Research in Organizations and Management, 18/3: 242–57.Google Scholar
Charmaz, K. (2007), Constructing Grounded Theory: A Practical Guide through Qualitative Analysis. London: Sage.Google Scholar
Cunliffe, A. L. (2008), ‘Orientations to social constructionism: relationally-responsive social constructionism and its implications for knowledge and learning’, Management Learning, 39/2: 123–39.CrossRefGoogle Scholar
Cunliffe, A. L. (2010), ‘Retelling tales of the field: in search of organizational ethnography 20 years on’, Organizational Research Methods, 13/2: 224–39.CrossRefGoogle Scholar
Cunliffe, A. L. (2011), ‘Crafting qualitative research: Morgan and Smircich 30 years on’, Organizational Research Methods, 14/4: 647–73.CrossRefGoogle Scholar
Cunliffe, A. L. (2014), A Very Short, Fairly Interesting and Reasonably Cheap Book about Management,. London: Sage.Google Scholar
Cunliffe, A. L., and Eriksen, M. (2011), ‘Relational leadership’, Human Relations, 64/11: 1425–49.CrossRefGoogle Scholar
Cunliffe, A. L., and Karunanayake, G. (2013), ‘Working within hyphen-spaces in ethnographic research: implications for research identities and practice’, Organizational Research Methods, 16/3: 364–92.CrossRefGoogle Scholar
Czarniawska, B. (2007), Shadowing and Other Techniques for Doing Fieldwork in Modern Societies. Malmo: Liber.Google Scholar
Dalton, M. (1959), Men Who Manage: Fusions of Feeling and Theory in Administration. New York: John Wiley.Google Scholar
Erkama, N., and Vaara, E. (2010), ‘Struggles over legitimacy in global organizational restructuring: a rhetorical perspective on legitimation strategies and dynamics in a shutdown case’, Organization Studies, 31/7: 813–39.CrossRefGoogle Scholar
Ezzamel, M., and Wilmott, H. (2008), ‘Strategy as discourse in a global retailer: a supplement to rationalist and interpretive accounts’, Organization Studies, 29/2: 191–217.CrossRefGoogle Scholar
Fauré, B., and Rouleau, L. (2011), ‘The strategic competence of accountants and middle managers in budget making’, Accounting, Organizations and Society, 36/3: 167–82.CrossRefGoogle Scholar
Feldman, M. S., and Orlikowski, W. J. (2011), ‘Theorizing practice and practicing theory’, Organization Science, 22/5: 1240–53.CrossRefGoogle Scholar
Fenton, C., and Langley, A. (2011), ‘Strategy as practice and the narrative turn’, Organization Studies, 32/9: 1171–96.CrossRefGoogle Scholar
Geertz, C. (1973), Thick Description: Toward an Interpretive Theory of Culture. New York: Basic Books.Google Scholar
Geiger, D. (2009), ‘Revisiting the concept of practice: toward an argumentative understanding of practicing’, Management Learning, 40/2: 129–44.CrossRefGoogle Scholar
Glaser, B. G. (1978), Theoretical Sensitivity: Advances in the Methodology of Grounded Theory. Mill Valley, CA: Sociology Press.Google Scholar
Golden-Biddle, K., and Locke, K. (1993), ‘Appealing work: how ethnographic texts convince’, Organization Science, 4/1: 1–22.CrossRefGoogle Scholar
Goodall, H. L. Jr, (2000), Writing the New Ethnography. Lanham, MD: Altamira Press.Google Scholar
Goodall, H. L. Jr (2005), ‘Narrative inheritance: a nuclear family with toxic secrets’, Qualitative Inquiry, 11/4: 492–513.CrossRefGoogle Scholar
Hannerz, U. (2003), ‘Being there…and there…and there! Reflections on multi-site ethnography’, Ethnography, 4/2: 201–16.CrossRefGoogle Scholar
Heimeriks, K. H., Schijven, M., and Gates, S. (2012), ‘Manifestations of higher-order routines: the underlying mechanisms of deliberate learning in the context of post-acquisition integration’, Academy of Management Journal, 55/3: 703–26.CrossRefGoogle Scholar
Heron, J., and Reason, P. (2006), ‘The practice of co-operative inquiry: research “with” rather than “on” people’, in Reason, P., and Bradbury, H. (eds.), Handbook of Action Research: Participative Inquiry and Practice: 144–54. London: Sage.Google Scholar
Hoon, C. (2007), ‘Committees as strategic practice: the role of strategic conversation in a public administration’, Human Relations, 60/6: 921–52.CrossRefGoogle Scholar
Ingold, T. (2008), ‘Anthropology is not ethnography’, Proceedings of the British Academy, 154: 69–92.Google Scholar
Jacques, E. (1951), The Changing Culture of a Factory. London: Tavistock.Google Scholar
Jarzabowski, P. (2005), Strategy as Practice: An Activity-Based Approach. London: Sage.Google Scholar
Kaplan, S. (2008), ‘Framing contests: strategy making under uncertainty’, Organization Science, 19/5: 729–52.CrossRefGoogle Scholar
Kostera, M. (2007), Organizational Ethnography: Methods and Inspirations. Lund: Studentlitteratur AB.Google Scholar
Küpers, W., Mantere, S., and Statler, M. (2013), ‘Strategy as storytelling: a phenomenological collaboration’, Journal of Management Inquiry, 22/1: 83–100.CrossRefGoogle Scholar
Laine, P.-M., and Vaara, E. (2007), ‘Struggling over subjectivity: a discursive analysis of strategic development in an engineering group’, Human Relations, 60/1: 29–58.CrossRefGoogle Scholar
Lee, J. C., and Myers, M. D. (2004), ‘Dominant actors, political agendas, and strategic shifts over time: a critical ethnography of an enterprise systems implementation’, Journal of Strategic Information Systems, 13/4: 355–74.CrossRefGoogle Scholar
Locke, K. (2011), ‘Field research practice in management and organization studies: reclaiming its tradition of discovery’, Academy of Management Annals, 5/1: 613–52.CrossRefGoogle Scholar
Locke, K., Golden-Biddle, K., and Feldman, M. S. (2008), ‘Making doubt generative: rethinking the role of doubt in the research process’, Organization Science, 19/6: 907–18.CrossRefGoogle Scholar
Marcus, G. E. (1995), ‘Ethnography in/of the world system: the emergence of multi-sited ethnography’, Annual Review of Anthropology, 24: 95–117.CrossRefGoogle Scholar
McTaggart, R. (ed.) (1997), Participatory Action Research: International Contexts and Consequences. Albany, NY: SUNY Press.Google Scholar
Merleau-Ponty, M. (1964 [1960]), Signs. Evanston, IL: Northwestern University Press.Google Scholar
Neyland, D. (2008), Organizational Ethnography. London: Sage.CrossRefGoogle Scholar
Nicolini, D. (2009), ‘Zooming in and out: studying practices by switching theoretical lenses and trailing connections’, Organization, 30/12: 1391–418.Google Scholar
Nicolini, D (2011), ‘Insights from the field of telemedicine’, Organization Science, 22/3: 602–20.CrossRefGoogle Scholar
Nordqvist, M., and Melin, L. (2010), ‘The promise of the strategy as practice perspective for family business strategy research’, Journal of Family Business Strategy, 1/1: 15–25.CrossRefGoogle Scholar
Orr, J. E. (1996), Talking about Machines: An Ethnography of a Modern Job. Ithaca, NY: ILR Press.Google Scholar
Orr, K., and Bennett, M. (2012), ‘Down and out at the British Library and other dens of co-production’, Management Learning, 43/4: 427–42.CrossRefGoogle Scholar
Paroutis, S., and Pettigrew, A. M. (2007), ‘Strategizing in the multi-business firm: strategy teams at multiple levels and over time’, Human Relations, 60/1: 99–135.CrossRefGoogle Scholar
Peltonen, T. (2007), ‘In the middle of managers: occupational communities, global ethnography and the multinationals’, Ethnography, 8/3: 346–60.CrossRefGoogle Scholar
Rasche, A., and Chia, R. (2009), ‘Researching strategy practices: a genealogical social theory perspective’, Organization Studies, 30/7: 713–34.CrossRefGoogle Scholar
Reason, P. (2006), ‘Choice and quality in action research practice’, Journal of Management Inquiry, 15/2: 187–203.CrossRefGoogle Scholar
Ricœur, P. (1992), Oneself as Another. University of Chicago Press.Google Scholar
Roethlisberger, F. J., and Dickson, W. J. (1956), Management and the Worker. Cambridge, MA: Harvard University Press.Google Scholar
Rouleau, L., and Balogun, J. (2011), ‘Middle managers, strategic sensemaking, and discursive competence’, Journal of Management Studies, 48/5: 953–83.CrossRefGoogle Scholar
Roy, D. (1959), ‘“Banana time”: job satisfaction and informal interaction’, Human Organization, 18/4: 158–68.CrossRefGoogle Scholar
Russell, L. (2005), ‘It's a question of trust: balancing the relationship between students and teachers in ethnographic fieldwork’, Qualitative Research, 5/2: 181–99.CrossRefGoogle Scholar
Samra-Fredericks, D. (2003), ‘Strategizing as lived experience and strategists’ everyday efforts to shape strategic direction’, Journal of Management Studies, 40/1: 141–74.CrossRefGoogle Scholar
Shepherd, D. A., and Sutcliffe, K. M. (2011), ‘Inductive top-down theorizing: a source of new theories of organization’, Academy of Management Review, 36/2: 361–80.Google Scholar
Shotter, J. (2008), Conversational Realities Revisited: Life, Language, Body and World. Taos, NM: Taos Institute.Google Scholar
Splitter, V., and Seidl, D. (2011), ‘Does practice-based research on strategy lead to practically relevant knowledge? Implications of a Bourdieusian perspective’, Journal of Applied Behavioral Science, 47/1: 98–120.CrossRefGoogle Scholar
Tracy, S. J. (2010), ‘Qualitative quality: eight “big tent” criteria for excellent qualitative research’, Qualitative Inquiry, 16/10: 837–51.CrossRefGoogle Scholar
Tracy, S. J. (2013), Qualitative Research Methods: Collecting Evidence, Crafting Analysis, Communicating Impact. Chichester, UK: Wiley-Blackwell.Google Scholar
Trist, E. L., and Bamforth, K. W. (1951), ‘Some social and psychological consequences of the longwall method of coal-getting’, Human Relations, 4/1: 3–38.CrossRefGoogle Scholar
Vaara, E., Sorsa, V., and Pälli, P. (2010), ‘On the force potential of strategy texts: a critical discourse analysis of a strategic plan and its power effects in a city organization’, Organization, 17/6: 685–702.CrossRefGoogle Scholar
Vaara, E., and Whittington, R. (2012), ‘Strategy-as-practice: taking social practices seriously’, Academy of Management Annals, 6/1: 285–336.CrossRefGoogle Scholar
Van Maanen, J. (1991), ‘The smile factory: work at Disneyland’, in Frost, P. J., Moore, L. F., Louis, M. R., Lundberg, C. C., and Martin, J. (eds.), Reframing Organizational Culture: 58–76. Newbury Park, CA: Sage.Google Scholar
Van Maanen, J., Sorensen, J. B., and Mitchell, T. R. (2007), ‘The interplay between theory and method’, Academy of Management Review, 32/4: 1145–54.CrossRefGoogle Scholar
Walker, C. R., and Guest, R. H. (1952), The Man on the Assembly Line. Cambridge, MA: Harvard University Press.CrossRefGoogle Scholar
Watson, T. J. (1994), In Search of Management: Culture, Chaos and Control in Managerial Work. London: Routledge.Google Scholar
Watson, T. J. (2009), ‘Narrative, life story and manager identity: a case study in autobiographical identity work’, Human Relations, 62/3: 425–52.CrossRefGoogle Scholar
Watson, T. J. (2011), ‘Ethnography, reality, and truth: the vital need for studies of “how things work” in organizations and management’, Journal of Management Studies, 48/1: 202–17.CrossRefGoogle Scholar
Whittington, R. (2006), ‘Completing the practice turn in strategy research’, Organization Studies, 27/5: 613–34.CrossRefGoogle Scholar
Whyte, W. F. (1948), Human Relations in the Restaurant Industry. New York: McGraw-Hill.Google Scholar
Ybema, S., Yanow, D., Wels, H., and Kamsteeg, F. (2009), ‘Studying everyday organizational life’, in Organizational Ethnography: Studying the Complexities of Everyday Life: 1–20. London: Sage.CrossRefGoogle Scholar
Zicker, M. J., and Carter, N. T. (2010), ‘Reconnecting with the spirit of workplace ethnography: a historical review’, Organizational Research Methods, 13/2: 304–19.Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×