The Law of Consumer Redress in an Evolving Digital Market Upgrading from Alternative to Online Dispute Resolution
Book contents
- The Law of Consumer Redress in an Evolving Digital Market
- The Law of Consumer Redress in an Evolving Digital Market
- Copyright page
- Dedication
- Contents
- Foreword
- Acknowledgements
- Interviewees
- Introduction
- 1 Consumer Redress
- 2 Upgrading from Alternative to Online Dispute Resolution
- 3 Judicial Redress for Consumer Disputes – The Need for Collaboration between Courts and Extrajudicial Schemes
- 4 Out-of-Court Consumer Redress
- 5 Consumer ADR in Three Radically Different Jurisdictions
- 6 Pursuing Global Consensus on Consumer Redress
- 7 Voluntariness as the Achilles’ Heel of ADR
- 8 Dispute System Design Features of Effective Consumer Redress Models
- Conclusion
- Bibliography
- Index
Copyright page
Published online by Cambridge University Press: 21 September 2017
Book contents
- The Law of Consumer Redress in an Evolving Digital Market
- The Law of Consumer Redress in an Evolving Digital Market
- Copyright page
- Dedication
- Contents
- Foreword
- Acknowledgements
- Interviewees
- Introduction
- 1 Consumer Redress
- 2 Upgrading from Alternative to Online Dispute Resolution
- 3 Judicial Redress for Consumer Disputes – The Need for Collaboration between Courts and Extrajudicial Schemes
- 4 Out-of-Court Consumer Redress
- 5 Consumer ADR in Three Radically Different Jurisdictions
- 6 Pursuing Global Consensus on Consumer Redress
- 7 Voluntariness as the Achilles’ Heel of ADR
- 8 Dispute System Design Features of Effective Consumer Redress Models
- Conclusion
- Bibliography
- Index
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- The Law of Consumer Redress in an Evolving Digital MarketUpgrading from Alternative to Online Dispute Resolution, pp. ivPublisher: Cambridge University PressPrint publication year: 2017