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1 results

  • 20 - Debriefing health care staff after assaults by patients

  • from Part III - Adaptations of debriefing models
  • Edited by Beverley Raphael, New South Wales Health Department, Sydney, John Wilson, Cleveland State University
  • Book:
    Psychological Debriefing
    Published online:
    06 January 2010
    Print publication:
    12 October 2000, pp 281-289

  • Summary

    This chapter reports an interesting and reportedly effective programme used to lessen the stressor impact of assaults by patients on staff in psychiatric inpatient settings. Workplace violence may end in death, serious injury, lost productivity and human suffering. While the medical needs of employee victims are attended to, less attention is usually addressed to the psychological impact of these events in the victims' lives. The chapter specifically examines the primary nature of health care violence: assaults by psychiatric patients against staff. Assaulted Staff Action Programme (ASAP) is highly modular and flexible and has been adapted for a variety of health care settings. Untreated acute distress from psychological trauma associated with assaults may result in impaired employee victim functioning. The present findings from the ASAPs demonstrate that Critical Incident Stress Management (CISM) approaches can be subject to rigorous experimental enquiry.