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Internet of things (IoT) adds Internet connectivity to familiar devices, such as toasters and televisions, data flows no longer align with existing user expectations about these products. Studying techno-social change in the IoT context involves measuring what people expect of IoT device information flows as well as how these expectations and underlying social norms emerge and change. We want to design and govern technology in ways that adhere to people's expectations of privacy and other important ethical considerations. To do so effectively, we need to understand how techno-social changes in the environment (context) can lead to subtle shifts in information flows. CI is a useful framework for identifying and evaluating such shifts as a gauge for knowledge commons governance. This chapter explores key aspects behind privacy norm formation and evolution.
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