Hostname: page-component-7c8c6479df-8mjnm Total loading time: 0 Render date: 2024-03-28T09:45:33.380Z Has data issue: false hasContentIssue false

Psychometric Properties of the Spanish Adaptation of the Health Care Communication Questionnaire (HCCQ)

Published online by Cambridge University Press:  27 November 2015

César Leal Costa*
Affiliation:
Universidad Católica de Murcia (Spain)
Rosario Gómez Sánchez
Affiliation:
Universidad Católica de Murcia (Spain)
Sonia Tirado González
Affiliation:
Universidad Miguel Hernández (Spain)
Jesús Rodríguez Marín
Affiliation:
Universidad Miguel Hernández (Spain)
Carlos Javier van-der Hofstadt Román
Affiliation:
Universidad Miguel Hernández (Spain) Hospital General Universitario de Alicante (Spain)
*
*Correspondence concerning this article should be addressed to César Leal Costa. Facultad de Enfermería. Universidad Católica de Murcia. Campus de los Jerónimos s/n. 30107. Guadalupe, Murcia (Spain). Phone: +34–968278183. E-mail: cleal@ucam.edu

Abstract

This study’s aim is to adapt the Health Care Communication Questionnaire in a Spanish sample, and then test the psychometric properties of the adapted instrument. To do so, the questionnaire was adapted for the Spanish context and then applied in a pilot study as well as a final study. The final sample consisted of 200 patients at Morales Meseguer Hospital in Murcia, Spain. The results show that this adaptation’s psychometric properties were similar to those of the original questionnaire. As for item analysis, all items obtained discriminant indices > .30. Confirmatory factor analysis revealed the same structure as that of the original questionnaire (χ2/df = 1.345; CFI = .983; IFI = .983; TLI = .977; RMSEA = .042), with indices reflecting adequate goodness of fit. Also, results from the analysis of each dimension’s internal consistency had coefficients between .71 and .86. We conclude that the Spanish version of the HCCQ has adequate psychometric properties, is useful, and will serve its purpose in the context in which it will be used.

Type
Research Article
Copyright
Copyright © Universidad Complutense de Madrid and Colegio Oficial de Psicólogos de Madrid 2015 

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

AERA, APA, & NCME (2014). Standards for educational and psychological testing. Washington DC: American Educational Research Association, American Psychological Association, National Council on Measurement in Education. Google Scholar
Asociación Médica Mundial (2013). Declaración de Helsinki de la AMM - Principios éticos para las investigaciones médicas en seres humanos [WMA Declaration of Helsinki - Ethical principles for medical research involving human subjects]. Retrieved from WMA Website http://www.wma.net/es/30publications/10policies/b3/ Google Scholar
Beach, M. C., Sugarman, J., Johnson, R. L., Arbelaez, J. J., Duggan, P. S., & Cooper, L. A. (2005). Do patients treated with dignity report higher satisfaction, adherence, and receipt of preventive care? Annals of Family Medicine, 3, 331338. http://dx.doi.org/10.1370/afm.328 CrossRefGoogle ScholarPubMed
Boon, H., & Stewart, M. (1998). Patient-physician communication assessment instruments: 1986 to 1996 in review. Patient Education and Counseling, 35, 161176. http://dx.doi.org/10.1016/S0738-3991(98)00063-9 Google Scholar
Brédart, A., Bouleuc, C., & Dolbeault, S. (2005). Doctor-patient communication and satisfaction with care in oncology. Current Opinion in Oncology, 17, 351354. http://dx.doi.org/10.1097/01.cco.0000167734.26454.30 Google Scholar
Epstein, R. M., & Street, R. L. (2007). Patient-centered communication in cancer care: Promoting healing and reducing suffering. Bethesda, MD: National Cancer Institute, NIH.Google Scholar
Epstein, R. M., & Street, R. L. Jr. (2011). The values and value of patient-centered care. Annals of Family Medicine, 9, 100103. http://dx.doi.org/10.1370/afm.1239 Google Scholar
Gavilán, E., Ruiz, R., Pérez, E., Parras, J., & Pérula, L. (2004). Validación de una Escala de Percepción del Paciente de la Interacción Comunicativa en la Consulta (EPPIC) [Validation of the Patient Perceptions of Interaction during Consultation Scale (PPICS)]. Atención Primaria, 34(1), 140.Google Scholar
Gavilán Moral, E., Ruiz Moral, R., Perula de Torres, L. A., & Parras Rejano, J. M. (2010). Valoración de la relación clínica centrada en el paciente: Análisis de la propiedades psicométricas de la escala CICAA [Evaluation of the patient-centered clinical relationship: Analysis of the psychometric properties of the CICAA scale]. Atención Primaria, 42, 162168. http://dx.doi.org/10.1016/j.aprim.2009.07.005 Google Scholar
González-de la Paz, L., Kostov, B., López-Pina, J. A., Solans-Julián, P., Navarro-Rubio, M. D., & Sisó-Almirall, A. (2015). A rasch analysis of patients’ opinions of primary health care professionals’ ethical behavior with respect to communication issues. Family Practice, 32, 237243. http://dx.doi.org/10.1093/fampra/cmu073 CrossRefGoogle Scholar
Gremigni, P., Sommaruga, M., & Peltenburg, M. (2008). Validation of the Health Care Communication Questionnaire (HCCQ) to measure outpatients’ experience of communication with hospital staff. Patient Education and Counseling, 71(1), 5764. http://dx.doi.org/10.1016/j.pec.2007.12.008 Google Scholar
Hernández, B., Damiani, M., Wang, T. A., Driscoll, C., Dellabella, P., LePera, N., & Mentari, M. (2015). Patient-centered medical homes for patients with disabilities. Journal of Social Work in Disability & Rehabilitation, 14(1), 6175. http://dx.doi.org/10.1080/1536710X.2015.989562 Google Scholar
Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6(1), 155. http://dx.doi.org/10.1080/10705519909540118 Google Scholar
Leal, C., Tirado, S., van-der Hofstadt, C. J., & Rodríguez-Marín, J. (in press). Creación de la Escala sobre Habilidades de Comunicación en Profesionales de la Salud, EHC-PS [Creation of the Communication Skills Scale in Health Professionals, CSS-HP]. Anales de Psicología.Google Scholar
Loh, A., Leonhart, R., Wills, C. E., Simon, D., & Härter, M. (2007). The impact of patient participation on adherence and clinical outcome in primary care of depression. Patient Education and Counseling, 65(1), 6978. http://dx.doi.org/10.1016/j.pec.2006.05.007 CrossRefGoogle ScholarPubMed
Mead, N., & Bower, P. (2000a). Measuring patient-centredness: A comparison of three observation-based instruments. Patient Education and Counseling, 39(1), 7180. http://dx.doi.org/10.1016/S0738-3991(99)00092-0 Google Scholar
Mead, N., & Bower, P. (2000b). Patient-centredness: A conceptual framework and review of the empirical literature. Social Science & Medicine, 51, 10871110. http://dx.doi.org/10.1016/S0277-9536(00)00098-8 Google Scholar
Mead, N., & Bower, P. (2002). Patient-centred consultations and outcomes in primary care: A review of the literature. Patient Education and Counseling, 48, 5161. http://dx.doi.org/10.1016/S0738-3991(02)00099-X Google Scholar
Michie, S., Miles, J., & Weinman, J. (2003). Patient-centeredness in chronic illness: What is it and does it matter? Patient Education and Counseling, 51(3), 197206. http://dx.doi.org/10.1016/S0738-3991(02)00194-5 Google Scholar
Mingote-Adán, J., Moreno-Jiménez, B., Rodríguez-Carvajal, R., Gálvez-Herrer, M., & Ruiz-López, P. (2009). Validación psicométrica de la versión española del Cuestionario de Relaciones Médico-Paciente (CREM-P) [Psychometric validation of the Spanish version of the Patient-Doctor Relationship Questionnaire (P-DREQ)]. Actas Españolas de Psiquiatría, 37, 94100.Google Scholar
Mira, J. J., Aranaz, J., Rodríguez-Marín, J., Buil, J. A., Castell, M., & Vitaller, J. (1998). SERVQHOS: Un cuestionario para evaluar la calidad percibida de la asistencia hospitalaria [SERVQHOS: A questionnaire to assess perceived quality of hospital care]. Medicina Preventiva, 4, 1218.Google Scholar
Nunnally, J. C., & Bernstein, I. J. (1995). Teoría psicométrica [Psychometric theory] (3 rd Ed.). Madrid. Spain: McGraw-Hill.Google Scholar
Prados, J. A., Cebriá, J., Bosch, J. M., Borrell, F., Alonso, S., & Pérez-Valencia, J. J. (2003). Diseño de un cuestionario para la valoración de la comunicación asistencial: Cuestionario Gatha Base [Design of a questionnaire to assess health care communication: Gatha Base Questionnaire]. Tribuna Docente, 4, 3148.Google Scholar
Ruiz Moral, R., Prados Castillejo, J. A., Jurado, M. Alba., Bellón Saameño, J., & Pérula de Torres, L. A. (2001). Validez y fiabilidad de un instrumento para la valoración de la entrevista clínica en médicos residentes de familia: El cuestionario GATHA-RES [Validity and reliability of an instrument to assess clinical interviews by family medicine medical residents: The GATHA-RES questionnaire]. Atención Primaria, 27, 470477. http://dx.doi.org/10.1016/S0212-6567(01)78837-3 Google Scholar
Schirmer, J. M., Mauksch, L., Lang, F., Marvel, M. K., Zoppi, K., Epstein, R. M., … Pryzbylski, M. (2005). Assessing communication competence: A review of current tools. Family Medicine, 37, 184192.Google Scholar
Scholl, I., Zill, J. M., Härter, M., & Dirmaier, J. (2014). An integrative model of patient-centeredness – a systematic review and concept analysis. PLoS One, 9, e107828. http://dx.doi.org/10.1371/journal.pone.0107828 Google Scholar
Stewart, M., Brown, J. B., Donner, A., McWhinney, I. R., Oates, J., Weston, W. W., & Jordan, J. (2000). The impact of patient-centered care on outcomes. Journal of Family Practice, 49, 796804.Google ScholarPubMed
Streiner, D. L., & Norman, G. R. (2003). Health measurement scales. A practical guide to their development and use (3 rd Ed.). New York, NY: Oxford University Press.CrossRefGoogle Scholar