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Serving size guidance for consumers: is it effective?*

Published online by Cambridge University Press:  09 August 2012

G. P. Faulkner
Affiliation:
Northern Ireland Centre for Food and Health (NICHE), University of Ulster, Cromore Road, Coleraine BT52 1SA, Co. Londonderry, UK
L. K. Pourshahidi
Affiliation:
Northern Ireland Centre for Food and Health (NICHE), University of Ulster, Cromore Road, Coleraine BT52 1SA, Co. Londonderry, UK
J. M. W. Wallace
Affiliation:
Northern Ireland Centre for Food and Health (NICHE), University of Ulster, Cromore Road, Coleraine BT52 1SA, Co. Londonderry, UK
M. A. Kerr
Affiliation:
Northern Ireland Centre for Food and Health (NICHE), University of Ulster, Cromore Road, Coleraine BT52 1SA, Co. Londonderry, UK
T. A. McCrorie
Affiliation:
Northern Ireland Centre for Food and Health (NICHE), University of Ulster, Cromore Road, Coleraine BT52 1SA, Co. Londonderry, UK
M. B. E. Livingstone*
Affiliation:
Northern Ireland Centre for Food and Health (NICHE), University of Ulster, Cromore Road, Coleraine BT52 1SA, Co. Londonderry, UK
*
Corresponding author: Professor Barbara Livingstone, fax+44 2870 124471, email mbe.livingstone@ulster.ac.uk
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Abstract

Larger portion sizes (PS) may be inciting over-eating and contributing to obesity rates. Currently, there is a paucity of data on the effectiveness of serving size (SS) guidance. The aims of the present review are to evaluate SS guidance; the understanding, usability and acceptability of such guidance, its impact on consumers and potential barriers to its uptake. A sample of worldwide SS guidance schemes (n 87) were identified using targeted and untargeted searches, overall these were found to communicate various inconsistent and often conflicting messages about PS selection. The available data suggest that consumers have difficulty in understanding terms such as ‘portion size’ and ‘serving size’, as these tend to be used interchangeably. In addition, discrepancies between recommended SS and those present on food labels add to the confusion. Consumers generally understand and visualise SS best when expressed in terms of household measures rather than actual weights. Only a limited number of studies have examined the direct impact of SS guidance on consumer behaviour with equivocal results. Although consumers recognise that guidance on selecting SS would be helpful, they are often unwilling to act on such guidance. The challenge of achieving consumer adherence to SS guidance is formidable due to several barriers including chronic exposure to larger PS, distorted consumption norms and perceptions, the habit of ‘cleaning one's plate’ and language barriers for ethnic minorities. In conclusion, the impact of SS guidance on consumers merits further investigation to ensure that future guidance resonates with consumers by being more understandable, usable and acceptable.

Type
Irish Section Postgraduate Symposium
Copyright
Copyright © The Authors 2012

Abbreviations:
GOV

government

HCP

health care professional

PS

portion size

SS

serving size

In recent years, the impact of larger portion sizes (PS) on energy intake and obesity has been the focus of extensive research. This is not surprising given that approximately two-thirds of adults in the UK and Ireland are currently either overweight or obese( 1 3 ). The latest predictions estimate that if present trends continue there will be an additional eleven million obese people in the UK by 2030 compared with 2010( Reference Wang, McPherson and Marsh 4 ). The impact of food PS has been well documented in the US( Reference Nielsen and Popkin 5 , Reference Smiciklas-Wright, Mitchell and Mickle 6 ) where PS have increased in parallel with obesity( Reference Ello-Martin, Ledikwe and Rolls 7 ) since the late 1970s( Reference Young and Nestle 8 ). The prevalence of larger PS is evident both within and outside of the home( Reference Condrasky, Ledikwe and Flood 9 ), particularly for foods of high-energy density( Reference Matthiessen, Fagt and Biltoft-Jensen 10 ), and in both adults( Reference Rolls, Roe and Meengs 11 Reference Kral, Roe and Rolls 14 ) and adolescents( Reference Piernas and Popkin 15 ), especially in those with a higher BMI( Reference Burger, Kern and Coleman 16 Reference Burger, Fisher and Johnson 19 ). Limited data from Europe demonstrate broadly similar trends to the US( Reference Steenhuis, Leeuwis and Vermeer 20 ); although, in the US, PS of fast food in particular are larger than those in Europe( Reference Young and Nestle 21 ). In the UK, while the PS of some foods such as ready meals and fast food( Reference Wrieden, Gregor and Barton 22 , Reference Benson 23 ) have increased, the PS of other foods have remained constant, albeit, there is a wider range of PS available( Reference Church 24 ). In the present economic climate, larger PS may incite over-eating because they are often regarded as good value for money( Reference Driskell, Meckna and Scales 25 , Reference Vermeer, Steenhuis and Seidell 26 ), but this has also contributed to a distorted perception of appropriate PS.

A number of short-term studies have shown that serving larger PS of snacks( Reference Rolls, Roe and Kral 27 , Reference Raynor and Wing 28 ), sugar-sweetened drinks( Reference Flood, Roe and Rolls 29 ) and individual meals( Reference Burger, Fisher and Johnson 19 , Reference Rolls, Roe and Meengs 30 Reference Diliberti, Bordi and Conklin 33 ) led to an increased energy intake. For example, participants consumed more popcorn when presented with a large serving compared with a medium serving, even though they reported that it tasted stale( Reference Wansink and Kim 34 ). Of concern, participants failed to compensate for the increased intake at subsequent meals( Reference Kral, Roe and Rolls 14 , Reference Jeffery, Rydell and Dunn 35 ). The effect of larger PS has also been reflected in longer-term studies of varying length, from 2 d to 1 month( Reference Rolls, Roe and Meengs 11 , Reference Kral, Roe and Rolls 14 , Reference Jeffery, Rydell and Dunn 35 Reference Kelly, Wallace and Robson 37 ). In one study, males and females gained an average of 0·9 (sd 1·1) kg and 0·6 (sd 0·6) kg, respectively, in response to modest increases in PS over 4 d( Reference Kelly, Wallace and Robson 37 ). On the other hand, serving smaller PS( Reference Freedman and Brochado 38 Reference Marchiori, Waroquier and Klein 40 ), single serve packets( Reference Raynor, Van Walleghen and Niemeier 41 ) or smaller packaged foods( Reference Stroebele, Ogden and Hill 42 , Reference Wansink, Payne and Shimizu 43 ) have been associated with a reduced energy intake. Collectively, this evidence demonstrates that advising people solely about food selection is not enough; the challenge is to also help consumers appreciate the significance of the quantity of the food they consume.

In the UK, there is an absence of national serving size (SS) guidance which has led to public confusion( 44 ). The UK food guide, ‘The Eatwell Plate’( 45 ), illustrates the recommended proportions of each food group. For example, it advises the consumption of at least two servings of fish weekly( 45 ), but does not attempt to quantify the SS of the fish. In contrast, other national guides provide more comprehensive guidance about SS, e.g. the Canadian Food Guide( 46 ) gives specific examples of SS from each food group, gives recommendations on the number of daily servings, accounts for individual needs and includes composite dishes. In the UK, the lack of national quantitative recommendations has inevitably resulted in a plethora of schemes from various groups including non-government (GOV) organisations, health care professionals (HCP) and industry, communicating inconsistent guidance on SS, which is often conflicting and misleading. It is imperative that universally agreed definitions of both PS and SS are established and communicated effectively to the consumer. Furthermore, SS of particular foods can vary according to GOV recommendations or market place sizes( Reference Young and Nestle 47 , Reference Anderson, Barton and Craigie 48 ) or consumer perceptions of a SS( Reference Flynn, O'Brien and Faulkner 49 Reference Brogden and Almiron-Roig 51 ). Not surprisingly, consumers are confused by the inconsistent guidance that may limit their ability to actually implement such advice( Reference Anderson, Barton and Craigie 48 ). Nonetheless, there is a paucity of comprehensive data on consumer understanding of SS guidance( 52 ). Therefore, the objectives of the present research were firstly to evaluate SS guidance schemes and secondly to review the published literature on the effectiveness of SS guidance, i.e. consumer understanding, usability and acceptability of SS guidance, its impact on consumer behaviour and potential barriers to its uptake.

For the purposes of this review, definitions of PS and SS were based on those recently cited in the UK( 52 ), i.e. PS is the amount of food intended to be consumed by an individual in a single eating occasion and SS is the quantity recommended to be consumed in a single eating occasion.

Methods

Identifying serving size guidance schemes

Targeted and untargeted internet searches were conducted for national and international GOV, non-GOV organisations, HCP and food industry recommendations on SS. Details of each scheme were collated under the following headings: scheme developer and/or owner; date developed; country; rationale; basis of information; present status (e.g. being used, under review and in draft); applicable foods/exemptions; target audience; main information; graphical format; context; ease of use and clarity; consideration of individual needs; terminology; and the number of daily/weekly SS. In some instances, it was not possible to collect complete data under each heading for all schemes, e.g. some schemes were not available in English, albeit, their graphical format was still recorded.

Ease of use and clarity were rated using a scoring system based on factors cited as being important to consumers( Reference Anderson, Barton and Craigie 48 ). Maximum scores that could be allocated for each attribute are shown in brackets: visual graphical format/design (1); use of descriptors, e.g. tools or household measures (1); inclusion of all food groups (0·5) and composite foods (0·5); guidance on frequency of consumption (0·5) and individual needs (0·5) and practicality and conciseness (1). A total score out of five was calculated, and schemes were classified as poor (score 0–1·5), average (score 2–3·5) and excellent (score 4–5) in terms of ease of use and clarity. In addition, a sub-sample of schemes was scored independently by two researchers to within 0·5 of the initial scores.

Assessing the effectiveness of serving size guidance schemes

A search for the appropriate literature was conducted using the online electronic database ‘Web of Knowledge: Web of Science with Conference Proceedings’ together with manual searches of reference lists. The following broad search terms (food PS) or (food serv* size) were employed for papers published between 1970 and February 2012. This resulted in a total of 2333 papers, which were refined by relevant subject areas resulting in 949 papers prior to exclusion. Initially, papers were included/excluded based on the relevance of the information in their abstracts; where necessary the full text was consulted. The majority of studies were excluded because their primary focus was either to validate dietary assessment methods such as FFQ or evaluate adherence to dietary guidelines( Reference Brown, Timotijevic and Barnett 53 ). Only studies that were available in English and investigating the general adult population (i.e. ≥18 years) were included. Studies specifically dealing with children were excluded as different parameters apply, e.g. nutrient requirements. This resulted in a final total of 108 papers for inclusion in the present review. The papers identified were evaluated with respect to: consumer understanding, impact, acceptability, usability and potential barriers. The papers were interpreted using NVivo qualitative data analysis software version 9 (QSR International Pty Ltd)( 54 ).

Identifying serving size guidance schemes

A total sample of eighty-seven national and international GOV (n 49), non-GOV organisations (n 14), industry (n 12) and HCP (n 12) SS guidance schemes were identified. The information in the schemes was communicated with the aid of various graphical formats. Table 1 shows that GOV schemes most consistently favoured the pyramid format; however, the plate and other formats, such as the rainbow, flag, house and spinning top were also used. The Food Pyramid used in Ireland( 55 ) was adapted from the US ‘My Pyramid’( 56 ), the latter being recently replaced with ‘My Plate’( 57 ): a meal-based approach similar to the UK ‘Eatwell Plate’( 45 ) but with additional SS information. The majority of non-GOV organisations, HCP and industry schemes adopted other formats to demonstrate appropriate SS, including food photographs, information sheets and visual aids such as the palm of the hand. A lack of consistent terminology was apparent (Table 1) with some schemes utilising the term ‘portion size’ or ‘serving size’, whereas others used a combination of terms without distinguishing between them, e.g. PS and SS, or other terms such as ‘units’ or ‘amounts’. The US has moved away from SS and PS and now uses ‘amounts’ in the most recent recommendations( 58 ). In relation to the ratings for ease of use and clarity, the majority of guidance schemes were rated either ‘average’ (score 2–3·5 out of 5) or ‘poor’. Only ten (13%) schemes were rated ‘excellent’ for their quantitative advice. A considerable number of schemes from all sources did not provide any advice on the number of servings that should be consumed daily or weekly, whereas others provided only vague and/or inconsistent information, e.g. advising on the frequency of some food groups but not others. Individual needs such as sex and age were not considered by many of the schemes although some made a vague attempt, e.g. by stating that pregnant or lactating women need more servings.

Table 1. Overview of national and international serving size (SS) guidance schemes

GOV, government; NGO, non-GOV organisation; HCP, health care professional.

* It was not possible to collect complete data for all eighty-seven schemes, therefore, the total number of schemes from each source varies depending on the aspect of the guidance being considered.

GOV schemes were generally based on either typical SS for appropriate nutrient intake or PS from food consumption survey data. However, a number of schemes did not specify the basis of their SS. One food industry scheme based SS on a combination of GOV recommendations, food consumption survey data, the Food Standard Agency Food PS book( 59 ) and manufacturers labelling information. Table 2 provides some examples of the variations which are evident in the industry recommended SS. For example, an ‘average’ SS of a potato varied from a small baked potato to a large potato. Moreover, it is clear that none of the schemes shown in Table 2 used the medium SS of cereal (30 g) currently recommended by the Food Standard Agency( 59 ). GOV PS guidance schemes were mainly developed to translate nutrient-based recommendations into food-based dietary guidance. However, while most schemes did not specify their underlying rationale, a number of HCP schemes were specifically developed to reduce disease risk, e.g. World Cancer Research Fund( 60 ). Overall, schemes were generally developed to communicate a healthy balanced diet, weight management, dietary assessment or as a guide for caterers. A large proportion (n 22; 25%) of schemes did not specify their target audience. Where this was specified, GOV schemes were generally designed for adults and children >2 years, or in some instances >5 years. HCP schemes were sometimes more specific, e.g. they could be aimed at diabetics, cancer patients or overweight and obese individuals. The context in which the SS guidance should be applied was usually not stated, but generally the information was applicable to eating at home or away from home contexts. Most schemes gave SS information for the major food groups including meat, grains, dairy and fruit and vegetables. In the majority of schemes, SS of high-energy dense foods such as fats, oils and confectionery were not quantified; rather it was advised that those food groups be consumed in small amounts or ‘sparingly’. Most schemes did not provide SS guidance for composite foods such as lasagne or casseroles.

Table 2. Examples of variations in UK industry* portion size (PS) guidance

* Tesco, Marks & Spencer, Sainsburys, Waitrose and Boots Web MD.

Recommended average 30 g (medium portion).( 59 )

In summary, the wide range of formats currently employed has the potential to present conflicting and often ambiguous information to consumers about SS. It is clear that a consistent rationale for such communications needs to be set in place to allow for the provision of more comprehensive guidance in future.

Assessing the effectiveness of serving size guidance schemes

As SS guidance is highly variable, consumer understanding, acceptability and use are pivotal to its success. The following sections outline the effectiveness of SS guidance.

Consumer understanding

Understanding can be considered in two ways: objectively; interpreting something as it was intended to be, or subjectively; believing that you understand something( Reference Grunert and Wills 61 ). Although, 78% of Australian consumers said they understood what constituted a SS of vegetables (subjective understanding), only 14% identified that this was equivalent to half a cup (objective understanding)( Reference Pollard, Daly and Binns 62 ). Consumers generally have a poor understanding of SS guidance( Reference Britten, Haven and Davis 50 , 63 ). There are three main areas where this is particularly evident: terminology; units of measurement; and consumer perceptions v. recommendations.

Terminology

A major obstacle in developing dietary guidelines has been the confusion associated with the terminology used( 64 ). Consumers have difficulty in understanding the terms PS and SS( Reference Anderson, Barton and Craigie 48 , Reference Brown, Timotijevic and Barnett 53 ) as these tend to be used interchangeably, even within the same scheme( Reference Britten, Haven and Davis 50 , 52 ). Table 3 provides an overview of various cited definitions of PS and SS. These terms are sometimes believed to have the same meaning: the amount of food eaten at a single eating occasion( Reference Britten, Haven and Davis 50 ) or one sitting( Reference Anderson, Barton and Craigie 48 ). In fact, in a US study, few consumers were aware that their PS could represent more than one SS( Reference Britten, Haven and Davis 50 ). PS can be the amount of food offered in a restaurant, or on a label or plate( 68 ). Phrases associated with the term PS have been reported as ‘daily allowance’, ‘restriction’, ‘enough for one person’ and the weight of food in grams( 73 ).

Table 3. Definitions of portion size (PS) and serving size (SS) as cited in the literature

* The definitions of PS and SS used in this review.

The majority of the definitions listed in Table 3 can be loosely translated as PS being the amount of food consumed at a single eating occasion, and SS being the amount that is recommended. However, evidence from the most recent European-wide consumer research is not in accord with these definitions( 71 ). It is imperative that there are universally agreed definitions of both PS and SS established and communicated effectively to the consumer. As mentioned earlier, this review utilises definitions of PS and SS that were recently cited in the UK( 52 ) (i.e. PS is the amount of food intended to be consumed by an individual in a single eating occasion and SS is the quantity recommended to be consumed in a single eating occasion), in order to provide a basis for comparison with future research.

Units of measurement

Various units of measurement are used in SS guidance to convey what constitutes an appropriate SS including weight (e.g. grams or ounces), household measures (e.g. cup), units (e.g. one piece of fruit), a fraction or slice (e.g. slice of bread) or proportions of a plate. Statements such as ‘a balanced diet’( Reference Brown, Timotijevic and Barnett 53 ), advising to consume ‘more’ of something( Reference Williams 74 ) or terms such as small/medium/large may be too ambiguous and subjective( Reference Young and Nestle 75 ). Consumers interpreted SS to be the amount suitable to fulfil daily nutrient requirements rather than that appropriate to have a satiating effect. The authors suggested communicating SS in specific gram weights( Reference Ueland, Cardello and Merrill 70 ). However, consumers reportedly find it difficult to adapt from the imperial system to the metric system, particularly those over 45 years, while others show no knowledge of either approach( 73 ). Furthermore, weights can be difficult to understand, especially for cereals, unless the SS can be related to a common object or household measure( 73 ). Indeed, consumers generally understand amounts expressed in terms of household measures and units better than specific weights, e.g. the cup as a measure for fruit and vegetables( Reference Britten, Haven and Davis 50 , Reference Brown, Timotijevic and Barnett 53 , Reference Pollard, Daly and Binns 62 ). In addition, household measures used in conjunction with specific food examples, i.e. one cup of oatmeal (one serving of grains), reportedly helps to ‘visualise’ amounts( Reference Britten, Haven and Davis 50 ). However, care must be taken to ensure consumers fully understand the differences between household measures. For example, a group of UK consumers speculated that a tablespoon was: ‘three dessert spoons’, ‘probably one ounce’, or ‘is it a dessert spoon or a soup spoon?’( 73 ).

Given that few consumers actually weigh their food( 73 ), SS guidance using household measures with food examples may be most appropriate, with the caveat that consumers need to understand the type of the household measure in question.

Consumer perceptions v. recommendations

Consumer understanding of appropriate SS can show little correspondence with actual recommendations( Reference Burger, Kern and Coleman 16 , Reference Anderson, Barton and Craigie 48 , Reference Schwartz and Byrd-Bredbenner 69 , Reference Hogbin and Hess 76 Reference Shah, Adams-Huet and Elston 79 ). With respect to specific foods, consumers estimated SS of pasta, breakfast cereals, meat and rice to be larger than recommended( Reference Flynn, O'Brien and Faulkner 49 , Reference Britten, Haven and Davis 50 , Reference Schwartz and Byrd-Bredbenner 69 , 73 ), while SS of banana were estimated with ease( Reference Brogden and Almiron-Roig 77 ). In contrast, salad items( Reference Schwartz and Byrd-Bredbenner 69 ) and mashed potato( Reference Flynn, O'Brien and Faulkner 49 ) were estimated to be smaller than the recommended SS. A UK study found that none of the GOV or HCP SS guides under consideration correlated with a group of normal and overweight men's perceptions( Reference Brogden and Almiron-Roig 51 ). However, appropriate PS can vary considerably depending on age and sex( Reference Rangan, Schindeler and Hector 80 ), therefore it is imperative that recommended SS consider the variable needs of the whole population.

Recommended SS often bears little resemblance to consumers’ habitual eating patterns. For instance, in Ireland, one slice of bread equates to one serving; however, people are most likely to consume two slices in a sandwich or two slices of toast at one eating occasion. Consequently, efforts are being made to improve advice so that it resonates better with consumers( Reference Flynn, O'Brien and Ross 81 ), in a manner similar to Australian guidelines( Reference Smith, Kellett and Schmerlaib 82 ). In the US and the UK, self-reported PS of ethnic minority groups were often multiple times the recommended SS( Reference Gans, Risica and Kirtania 83 , Reference Sharma, Cade and Landman 84 ). These larger habitual PS can easily promote a distorted view of recommendations, causing over-estimated SS of various foods( Reference Shah, Adams-Huet and Elston 79 ). Industry are also urged to use realistic SS( 85 ) since manipulation of SS to make the nutritional content appear more favourable may be misleading for many consumers( 86 ).

Foods that have been identified as being the most difficult for consumers to select appropriate PS include: starchy foods (rice, pasta, breakfast cereals and potatoes), meat, fats, cheese, alcohol and foods sold loose or in multi-serve packs( 63 ). Composite dishes also add to the confusion. Although consumers understood that composite dishes such as pizza could account for servings from more than one food group, they were unsure why a range of servings were recommended( Reference Britten, Haven and Davis 50 ). While the ‘5-a-day’ campaign for fruit and vegetables is widely promoted, consumers found it difficult to understand what constitutes a SS of fruit or vegetables( Reference Pollard, Daly and Binns 62 , 73 , Reference Ashfield-Watt 87 ). When more guidance was available to increase consumer awareness of fruit and vegetable SS their consumption of this food group increased considerably( Reference Ayala 88 ).

Overall, it is apparent that recommendations may need to be reconsidered to be more reflective of consumers’ perceptions of SS and their habitual PS, in order to be more meaningful. Particular consideration and perhaps additional education may be needed for some foods.

Impact

The impact of SS aids and training has mainly been evaluated in the context of dietary assessment. Relatively few studies have assessed their direct impact on consumer SS estimation and selection( Reference Anderson, Barton and Craigie 48 ) (n 17) and these are summarised in Table 4. Although the majority of these studies have reported a reduced error in SS estimation or a more favourable nutrient intake (positive impact), these effects were only measured in the short term and usually in the laboratory setting( Reference Ayala 88 Reference Ollberding, Wolf and Contento 97 ). A follow-up study conducted 3 months after initial training about SS showed that the immediate positive impact had not been maintained( Reference Colapinto and Malaviarachchi 96 ). Some studies showed that SS guidance had no impact( Reference Ueland, Cardello and Merrill 70 , Reference Ashfield-Watt, Welch and Day 98 Reference Vermeer, Steenhuis and Leeuwis 101 ) and others resulted in under- or overestimation of SS (negative impact)( Reference Tavelli, Beerman and Shultz 102 , Reference Riley, Beasley and Sowell 103 ). These equivocal results cannot be explained by the different methods of communicating SS information, e.g. computer based and food labelling v. SS aids, because each of these methods could have either positive, negative or no impact depending on the study. Group training using food models and other aids appears to be the most consistently effective method, albeit in the short term only. The majority of these studies were carried out in the US. Moreover, there have been no long-term or intervention studies on the impact of SS guidance on weight management( 68 ).

Table 4. Impact of serving size guidance

SS, serving size; min, minutes; F, female; M, male; F&V, fruit and vegetables.

* Reduced the error in SS estimation, i.e. closer to recommended or reference size, or resulted in a more favourable nutrient intake.

Under or over-estimation of SS.

No change in SS estimation.

Awareness of SS guidance does not necessarily result in its implementation( Reference Nayga and Capps 104 ). For instance, the current 5-a-day campaign for fruit and vegetables is well known by the public, but there is little evidence of its effectiveness( Reference Williams 74 ). A UK study demonstrated that guidance on SS estimation of fruit and vegetables using household measures and food photographs as aids had no effect on PS selection( Reference Ashfield-Watt, Welch and Day 98 ). There is some evidence to suggest that portion control tools may be effective for aiding weight-loss in the clinical setting( Reference Hannum, Carson and Evans 105 Reference Pedersen, Kang and Kline 107 ), but further work is needed to evaluate the impact of SS guidance in the general population( Reference Anderson, Barton and Craigie 48 ).

In the US, dietary guidelines are revised every 5 years, but there is no mandate to evaluate their impact( Reference Guthrie and Smallwood 108 ), nor is this compulsory in the UK or Ireland. More support is clearly needed to aid the implementation and evaluation of guidance( Reference Trubswasser and Branca 109 ). Even when information on SS is available, consumers still tend to inaccurately assess their PS( 68 ). A positive impact is more likely if consumers are aware that the change is important for their health( Reference Wood, Robling and Prout 110 ).

Acceptability

In general, consumers tend to be interested and recognise that SS guidance may be helpful, but do not always consider it relevant to them personally( Reference Vermeer, Steenhuis and Seidell 26 , Reference Anderson, Freeman and Stead 111 ), and the idea that ‘one size does not fit all’ has been evident since the 1980s( Reference Hunter, Sampson and Stampfer 112 ).

It would appear that consumers will only consult SS guidance when they feel intervention is required, e.g. when aiming for weight loss( Reference Brown, Timotijevic and Barnett 53 , 73 , Reference Wood, Robling and Prout 110 , Reference Anderson, Freeman and Stead 111 ). Furthermore, SS guidance is reportedly more accepted by consumers for main meals and foods such as rice and pasta, but is generally not considered for snack foods, drinks or staples like bread and milk( 73 ). Acceptability also appears to be dependent on sex, socio-economic status, level of interest in the diet and the perceived credibility of the source( Reference Driskell, Meckna and Scales 25 , Reference Vermeer, Steenhuis and Seidell 26 , Reference Anderson, Barton and Craigie 48 , 66 , 73 , Reference Anderson, Freeman and Stead 111 , 113 ).

There is evidence that consumers were not inclined to implement SS guidance even when they were aware of it( 66 ). Indeed, only half of UK consumers reported that they would use serving demarcations on food labels( 73 ). Negative connotations were associated with measuring SS as it was considered time consuming, impeded the enjoyment of meal time, and could be frowned upon by others( Reference Mian and Brauer 114 ). Consumers are generally amenable to tools and household measures as guides to SS( 73 ) and the provision of computer-based SS information is generally well accepted by younger groups, e.g. students( Reference Ayala 88 , Reference Carlton, Kicklighter and Jonnalagadda 115 , Reference Cousineau, Franko and Ciccazzo 116 ). Although proportional pricing strategies were considered to be unattractive for large households( Reference Vermeer, Steenhuis and Seidell 26 ), consumers were reportedly most receptive to pricing strategies, SS labelling and the provision of a larger range of SS( Reference Vermeer, Steenhuis and Seidell 26 , Reference Vermeer, Steenhuis and Seidell 99 ). However, despite being viewed as acceptable, pricing strategies had no effect on PS selection( Reference Vermeer, Alting and Steenhuis 117 ).

The available data suggest that SS guidance should be simple, non-prescriptive, consistent, practical and flexible in order to be accepted by consumers( 73 , Reference Anderson, Freeman and Stead 111 ). Ultimately, the uptake of any recommendation about SS is unlikely unless they are both realistic and achievable( Reference Watts, Hager and Toner 118 ).

Usability

As previously discussed, consumers have difficulty comprehending incoherent and contradictory advice( Reference Britten, Haven and Davis 50 ) available from various sources, each with different perspectives( Reference Goldberg and Sliwa 119 ). For example in the US, the inconsistencies between SS from the Pyramid( 120 ) (half a cup of cooked pasta) and the Nutrition Facts label on food packaging (1 cup cooked pasta)( 121 ), add to consumer confusion( Reference Britten, Haven and Davis 50 ). Labelling SS for products from the grains group can vary considerably( 121 ). US market-place PS were found to be larger than those recommended( Reference Young and Nestle 8 , Reference Young and Nestle 47 ), e.g. cookies were seven times bigger, while cooked pasta was almost five times the recommended SS( Reference Young and Nestle 8 ). Moreover, reference SS for food labels were derived from food consumption surveys conducted between 1977–78 and 1987–88( 122 ). In Australia, SS for snacks varied greatly (18–100 g), while the SS for drinks frequently did not correspond to the size of the container( Reference Walker, Woods and Rickard 123 ). Furthermore, SS of some own brand foods such as ready meals and pizza were significantly smaller than their market brand equivalents( Reference Cleanthous, Mackintosh and Anderson 124 ). In Europe, there are no regulations or clarification of SS on labels( Reference Anderson, Barton and Craigie 48 ). A comparison of the recommended UK medium PS( 59 ) with food label SS demonstrated several inconsistencies, e.g. the average SS for a medium slice of steak pie is 120 g but this ranges between 138 and 300 g on food labels( Reference Anderson, Barton and Craigie 48 ) making it difficult to compare products. On the other hand, UK consumers thought SS on front-of-pack labels helped them make quick comparisons between the nutritional composition of foods( 86 ).

Recommended SS of foods within the same food group should also be nutritionally comparable to enable consumers to exchange foods. For instance, a SS of rice should be comparable in terms of energy content with an SS of pasta. In the present Irish dietary guidelines, there is a wide range in energy content between SS of bread, cereals and potato ranging from 314 to 1046 kJ (75–250 kcal), although these were deemed to be equivalent( Reference Flynn, O'Brien and Faulkner 49 ). In theory, this limits the consumer's ability to effectively use SS in the intended way, although efforts have been made to rectify this issue( 125 ).

Foods labelled as containing multiple servings can be problematic. An entire packet of a food product is often eaten oblivious to the fact that it contained several servings( 68 ) and unless the whole pack contained just a single SS consumers were confused about how to interpret the nutrition information( 73 ). Details of the number of servings in packaged amorphous foods, demarcations of individual SS on packets of foods such as rice and butter, and individually packaged SS can be useful( 73 ). Despite this less than a quarter of consumers use food labels to aid their estimation of PS( 63 ). With regard to the elderly, some may not be able to remember SS recommendations that would limit their ability to follow them( Reference Ervin and Smiciklas-Wright 126 ).

Food photographs( Reference Ovaskainen, Paturi and Reinivuo 127 ), household measures and other practical tools can be useful in PS estimation although these have mainly been investigated with respect to their use in dietary assessment( Reference Anderson, Barton and Craigie 48 ). Photographs and food models can help the consumers to visualise their typical PS but they may not be useful for composite dishes, e.g. sauce covering meat or rice in a meal, making it difficult to interpret PS of the individual food items on the plate( Reference Wrieden and Momen 128 ).

Another issue is that SS guidance does not always consider the types and amounts of foods typically eaten by ethnic minorities( Reference Gans, Risica and Kirtania 83 , Reference Sharma, Cade and Landman 84 ). ‘The plate model’ was considered useful, but concerns have been expressed about the large proportion of vegetables recommended because of the customary addition of fats and oils to vegetables by some ethnic groups. For example, a typical PS of vegetable soup for a British–African–Carribean group (which was more than double that of the Caucasian population in the UK) could contain up to 25 g of fat( Reference Sharma, Cade and Landman 84 ). A Canadian study conveyed that the ‘hand jive’ method (e.g. using the palm of the hand to estimate a serving of protein) was too vague and difficult to remember for immigrants from South Asia, who found themselves thinking of SS in terms of household measures( Reference Anderson, Freeman and Stead 111 ). Consequently, such tools may need special consideration of the traditions and language of ethnic minority groups( Reference Mian and Brauer 114 ). Further research is needed to assess the validity and relevance of SS tools and aids such as food photographs and household measures for ethnic minority groups( Reference Cypel, Guenther and Petot 129 ).

Potential barriers

The potential barriers to the uptake of SS guidance have been widely documented in the literature. There are various environmental factors that can act as potential barriers to the implementation of SS guidance both within and outside of the home, such as package size( 63 , Reference Wansink and Park 130 ), eating food in units( Reference Geier, Rozin and Doros 131 ), poor nutrition knowledge( 63 ), value for money( Reference Vermeer, Steenhuis and Seidell 26 , 73 , Reference Vermeer, Steenhuis and Leeuwis 101 , Reference Watts, Hager and Toner 118 ), irregular eating patterns( 63 ), time constraints( Reference Anderson, Barton and Craigie 48 , Reference Britten, Haven and Davis 50 , Reference Brown, Timotijevic and Barnett 53 , Reference Vartanian, Herman and Wansink 132 ), taste( Reference Vartanian, Herman and Wansink 132 ), social interactions/distractions( Reference Wansink 133 , Reference Koh and Pliner 134 ), food cue exposure( Reference Tetley, Brunstrom and Griffiths 135 ) (especially in unrestrained eaters)( Reference Ferriday and Brunstrom 136 ), language barriers( Reference Mian and Brauer 114 ) and literacy and numeracy skills( Reference Huizinga, Carlisle and Cavanaugh 137 , Reference Rothman, Housam and Weiss 138 ). Larger plates have been linked to larger PS( Reference Wansink 133 ), although manipulation of plate size does not affect food or energy intake( Reference Rolls, Roe and Halverson 139 , Reference Shah, Schroeder and Winn 140 ). One of the main reasons for failing to adhere to such guidance is consumer habit and experience( Reference Anderson, Barton and Craigie 48 , 66 , 73 , Reference Brunstrom, Shakeshaft and Alexander 141 ). The tradition of ‘cleaning one's plate’( 66 , 73 , Reference Wansink, Painter and North 142 ) occurs at over 91% of meals( Reference Fay, Ferriday and Hinton 143 ) with just over half of consumers admitting to this when eating out( 73 ). Consumers have been found to ignore SS guidance when eating outside of the home( 66 ), albeit they considered the home to be the most challenging setting in which to control their PS( 63 ).

The adoption of SS guidance is difficult in a culture where larger PS have become ‘the norm’( Reference Vermeer, Steenhuis and Seidell 26 , Reference Anderson, Barton and Craigie 48 , Reference Vermeer, Steenhuis and Leeuwis 101 ) and recommended SS are perceived as being too small( Reference Vermeer, Steenhuis and Seidell 26 ). Consumers are generally oblivious to the fact that these consumption norms coupled with the underestimation of energy content in large PS can often result in consumption beyond their needs( Reference Wansink and van Ittersum 144 ). Another obstacle to adopting SS guidance is the increasing concern about avoiding food wastage( Reference Vermeer, Steenhuis and Seidell 26 , 63 , 66 , Reference Vermeer, Steenhuis and Leeuwis 101 ). Lack of consideration for PS has also been attributed to hunger and satiety cues( Reference Vermeer, Steenhuis and Seidell 26 , 73 , Reference Vermeer, Steenhuis and Leeuwis 101 , Reference Mian and Brauer 114 , Reference Vartanian, Herman and Wansink 132 , Reference Fay, Ferriday and Hinton 143 , Reference Brunstrom and Shakeshaft 145 Reference Shimizu, Payne and Wansink 151 ). Approximately a fifth of consumers eat what is on their plate until they feel full( 73 ). Hunger has been typically shown to cause an increase in PS( 73 , Reference Brunstrom, Rogers and Pothos 152 ). However, PS estimates of a range of foods and beverages were reported to be significantly smaller under hungry compared with full conditions( Reference Brogden and Almiron-Roig 51 ). PS has also been shown to correlate with food liking and familiarity, and larger PS were estimated for foods expected to be less satiating( Reference Brogden and Almiron-Roig 77 ).

Consumers are sceptical of labelled SS as they feel the recommended SS may be manipulated by manufacturers to mislead them( 86 ). The ‘health-halo’ effect associated with low-fat foods may also lead consumers to disregard SS information( Reference Matthiessen, Fagt and Biltoft-Jensen 10 , Reference Wansink and Chandon 153 ). The so-called healthier options may not be as satisfying and may lead to an increased consumption( 73 ). In addition, the food industry is reluctant to reduce SS as this would increase packaging costs and consumers could perceive it as a strategy to increase profits( Reference Vermeer, Steenhuis and Seidell 99 ). Marketing techniques such as product naming, reduced cost, labelling and presentation can make the larger portions more appealing( Reference Vermeer, Steenhuis and Seidell 99 ).

Health professionals have also identified barriers to providing SS advice, i.e. determining the level of details required in SS guidance communications, conflicting information in the media (especially for carbohydrates), and the absence of national quantitative guidance( Reference Anderson, Barton and Craigie 48 ).

Summary of overall findings

There are many aspects of SS guidance which must be evaluated in order to effectively promote consumer understanding, acceptability and usability, and to subsequently enhance the impact of such communications. In particular, efforts should be made to rectify the potential barriers to the uptake of SS guidance. In addition, the paucity of SS information on composite dishes which constitute the majority of eating occasions should be addressed. Further research on the long-term impact of SS guidance is necessary( Reference Anderson, Barton and Craigie 48 ) to ensure the efficacy and improvement of such communications and tools. The focus to date has been on translating the science, but little work has been done to evaluate the effectiveness of the guidance on consumers( Reference Trubswasser and Branca 109 ). This is a gap that must be addressed in order to provide clear, consistent guidance for consumers about SS, which is both meaningful and easily understood. Policy-makers need to be much more aware than hitherto of how well their guidance is being communicated, i.e. how consumers are interpreting or potentially misinterpreting this information, in order to improve their advice.

Conclusion

The present review has shown that the SS guidance currently in place in many countries has been, by and large, ineffective, mainly caused by the large degree of inconsistencies and the resulting consumer confusion. Priority needs to be given to this issue due to the fact that expanding food PS is a major environmental factor implicated in the increasing prevalence of obesity among children and adults.

Acknowledgements

This material is based on works supported by safefood, the Food Safety Promotion Board, under grant no. 07-2010. The authors declare no conflicts of interest. The authors would like to acknowledge Dr Ruth Price for helping to score the SS guidance schemes. G.P.F. carried out the searches and wrote the review; L.K.P. and M.A.K. independently scored the SS guidance for ease of use and clarity; M.B.E.L. drafted the outline of the review; L.K.P., J.M.W.W., M.A.K., T.A.McC. and M.B.E.L. provided guidance and commented on drafts of the review.

Footnotes

*

The authors dedicate this article to the memory of their colleague Professor Julie Wallace (7 April 1971–7 February 2012).

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Figure 0

Table 1. Overview of national and international serving size (SS) guidance schemes

Figure 1

Table 2. Examples of variations in UK industry* portion size (PS) guidance

Figure 2

Table 3. Definitions of portion size (PS) and serving size (SS) as cited in the literature

Figure 3

Table 4. Impact of serving size guidance