Hostname: page-component-8448b6f56d-wq2xx Total loading time: 0 Render date: 2024-04-16T19:12:27.269Z Has data issue: false hasContentIssue false
  • English
  • Français

TO SUPPORT IOT COLLABORATIVE EXPRESSIVENESS ON THE SHOP FLOOR

Published online by Cambridge University Press:  27 July 2021

Álvaro Aranda Muñoz ,
Yvonne Eriksson ,
Yuji Yamamoto ,
Ulrika Florin  and
Kristian Sandström
Álvaro Aranda Muñoz*
Affiliation:
Mälardalen University; RISE
Yvonne Eriksson
Affiliation:
Mälardalen University;
Yuji Yamamoto
Affiliation:
Mälardalen University;
Ulrika Florin
Affiliation:
Mälardalen University;
Kristian Sandström
Affiliation:
RISE
*
Aranda Muñoz, Álvaro, Mälardalen University Information Design Sweden, alvaro.aranda.munoz@ri.se

Abstract

Core share and HTML view are not available for this content. However, as you have access to this content, a full PDF is available via the ‘Save PDF’ action button.

The availability of new research for IoT support and the human-centric perspective of industry 4.0 opens a gap to support operators in unleashing their creativity so they can provide improvements opportunities with IoT technology. This paper presents a case-study carried out in four Swedish manufacturing companies, where four different workshops were facilitated to support operators in the conceptualization of manufacturing improvements with IoT technologies. The empirical material gathered during these workshops has been analyzed in five different reflective sessions and discussed in light of previous research from industry 4.0, operators, and IoT support. Results indicate that operators can collaboratively create conceptual IoT solutions and that expressiveness in communicating their ideas and needs using IoT technology is more relevant than technical aspects and details of their proposed IoT solutions. This technological expressiveness is identified as a necessary skill to be cultivated on the shop floor and can potentially contribute to making a more effective and socially sustainable industrial landscape in the future.

Keywords

Case studyCollaborative designEarly design phasesInternet of Things
Type
Article
Information
Proceedings of the Design Society , Volume 1: ICED21 , August 2021 , pp. 3149 - 3158
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2021. Published by Cambridge University Press

References

Ambe, A.H., Brereton, M., Soro, A., Chai, M.Z., Buys, L. and Roe, P. (2019), “Older People Inventing Their Personal Internet of Things with the IoT Un-Kit Experience”, Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, ACM, New York, NY, USA, pp. 1–15. https://doi.org/10.1145/3290605.3300552Google Scholar
Aspiala, T. and Deschamps-Sonsino, A. (n.d.). “Know Cards: Learn. Play. Collect.”, available at: https://know-cards.myshopify.com/ (accessed 23 September 2020).Google Scholar
Bdeir, A. and Ullrich, T. (2010), “Electronics as Material: LittleBits”, Proceedings of the Fifth International Conference on Tangible, Embedded, and Embodied Interaction, ACM, New York, NY, USA, pp. 341–344. https://doi.org/10.1145/1517664.1517743CrossRefGoogle Scholar
Berger, A., Ambe, A.H., Soro, A., Roeck, D.D. and Brereton, M. (2019), “The Stories People Tell About The Home Through IoT Toolkits”, Proceedings of the 2019 on Designing Interactive Systems Conference, ACM, New York, NY, USA, pp. 7–19. https://doi.org/10.1145/3322276.3322308CrossRefGoogle Scholar
Brito, R. and Houghton, P. (n.d.). “IoT Service Kit”, available at: https://iotservicekit.com/ (accessed 21 September 2020).Google Scholar
Dalsgaard, P. (2017), “Instruments of Inquiry: Understanding the Nature and Role of Tools in Design”, Nternational Journal of Design. Available: http://www.ijdesign.org/index.php/IJDesign/article/view/2275Google Scholar
David, R., Stahre, J., Wuest, T., Noran, O.S., Bernus, P., Berglund, A. and Gorecky, D. (2016), “Towards an operator 4.0 typology: a human-centric perspective on the fourth industrial revolution technologies”.Google Scholar
Dibitonto, M., Tazzi, F., Leszczynska, K. and Medaglia, C.M. (2018), “The IoT Design Deck: A Tool for the Co-design of Connected Products”, in Ahram T., Falcão C (Eds.), Springer International Publishing, Cham, pp. 217–227. https://dx.doi.org/10.1007/978-3-319-60492-3_21Google Scholar
Dworschak, B. and Zaiser, H. (2014), “Competences for Cyber-physical Systems in Manufacturing – First Findings and Scenarios”, Procedia CIRP, Vol. 25, pp. 345–350. https://doi.org/10.1016/j.procir.2014.10.048CrossRefGoogle Scholar
Gorecky, D., Schmitt, M., Loskyll, M. and Zühlke, D. (2014), “Human-machine-interaction in the industry 4.0 era”, 12th IEEE International Conference on Industrial Informatics (INDIN), Porto Alegre, 2014, pp. 289–294. https://doi.org/10.1109/INDIN.2014.6945523Google Scholar
Hanington, B. and Martin, B. (2019), Universal Methods of Design Expanded and Revised: 125 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions, Rockport Publishers Inc.Google Scholar
Hao, C.Y., Huei, L.R. and Dar, C.C. (2011), “IoT Deck: a digital card-based ideation game to inspire Internet of Things Design”, Proceedings of IASDR 2011, the 4th World Conference on Design Research.Google Scholar
Hornecker, E. and Buur, J. (2006), “Getting a Grip on Tangible Interaction: A Framework on Physical Space and Social Interaction”, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, ACM, New York, NY, USA, pp. 437–446. https://doi.org/10.1145/1124772.1124838CrossRefGoogle Scholar
Ilaria, V. and Venanzio, A. (2018), “Developing a Design Toolkit for the Internet of Things”, Proceedings of DRS 2018 International Conference: Catalyst, Design Research Society, available at: https://doi.org/10.21606/drs.2018.447Google Scholar
Kaasinen, E., Schmalfuß, F., Özturk, C., Aromaa, S., Boubekeur, M., Heilala, J., Heikkilä, P., et al. (2020), “Empowering and engaging industrial workers with Operator 4.0 solutions”, Computers & Industrial Engineering, Vol. 139, p. 105678. https://doi.org/10.1016/j.cie.2019.01.052CrossRefGoogle Scholar
Kagermann, H., Wahlster, W., Helbig, J. (2013), “Recommendations for implementing the strategic initiative INDUSTRIE 4.0”. Final report of the Industrie 4.0 Working Group.Google Scholar
Katayama, H., Sawa, K., Hwang, R., Ishiwatari, N. and Hayashi, N. (2014), “Analysis and classification of Karakuri technologies for reinforcement of their visibility, improvement and transferability: An attempt for enhancing lean management”, Proceedings of PICMET '14 Conference; Infrastructure and Service Integration, Kanazawa, pp. 1895–1906. Electronic ISBN:978-1-890843-29-8Google Scholar
Kranenburg, R., Stembert, N., Moreno, M.V., Skarmeta, A.F., López, C., Elicegui, I. and Sánchez, L. (2014), “Co-creation as the Key to a Public, Thriving, Inclusive and Meaningful EU IoT”, in Hervás, R., Lee, S., Nugent, C. and Bravo, J. (Eds.), Springer, Cham, pp. 396. https://doi.org/10.1007/978-3-319-13102-3_65Google Scholar
Kurze, A., Totzauer, S., Deschamps-Sonsino, A. and Berger, A. (2019), “A Collaborative Landscaping Exercise of IoT Design Methods”, Proceedings of the 31st Australian Conference on Human-Computer-Interaction, ACM, New York, NY, USA, pp. 307–311. https://doi.org/10.1145/3369457.3369484CrossRefGoogle Scholar
Lechelt, Z., Rogers, Y., Marquardt, N. and Shum, V. (2016), “ConnectUs: A New Toolkit for Teaching about the Internet of Things”, Proceedings of the 2016 CHI Extended Abstracts on Human Factors in Computing Systems, ACM, New York, NY, USA, pp. 3711–3714. https://doi.org/10.1145/2851581.2890241CrossRefGoogle Scholar
Lefeuvre, K., Totzauer, S., Bischof, A., Storz, M., Kurze, A. and Berger, A. (2017), “Loaded Dice: How to cheat your way to creativity”, RTD Conference. https://doi.org/10.6084/m9.figshare.4746976.v1.CrossRefGoogle Scholar
Manzini, E. (2015), Design, When Everybody Designs, The MIT Press. ISBN: 9780262028608.Google Scholar
Mora, S., Gianni, F. and Divitini, M. (2017), “Tiles: A Card-Based Ideation Toolkit for the Internet of Things”, Proceedings of the 2017 Conference on Designing Interactive Systems, ACM, New York, NY, USA, pp. 587–598. https://doi.org/10.1145/3064663.3064699CrossRefGoogle Scholar
Muñoz, Á.A., Florin, U., Eriksson, Y., Yamamoto, Y. and Sandström, K. (2020), “The Karakuri Card Deck: co-designing industrial IoT Conceptual Solutions”, Cambridge Core, Vol. 1, pp. 807–816. https://doi.org/10.1017/dsd.2020.127Google Scholar
Peters, D., Loke, L. and Ahmadpour, N. (2020), “Toolkits, cards and games – a review of analogue tools for collaborative ideation”, CoDesign, pp. 1–25. https://doi.org/10.1080/15710882.2020.1715444CrossRefGoogle Scholar
Pinzone, M., Albè, F., Orlandelli, D., Barletta, I., Berlin, C., Johansson, B. and Taisch, M. (2020), “A framework for operative and social sustainability functionalities in Human-Centric Cyber-Physical Production Systems”, Computers & Industrial Engineering, Vol. 139, p. 105132. https://doi.org/10.1016/j.cie.2018.03.028CrossRefGoogle Scholar
Pinzone, M., Fantini, P., Fiasché, M. and Taisch, M. (2016), “A Multi-horizon, Multi-objective Training Planner: Building the Skills for Manufacturing”, in: Bassis, S., Esposito, A., Morabito, F. and Pasero, E. (Eds.). Springer, Cham, pp. 517–526. https://doi.org/10.1007/978-3-319-33747-0_51Google Scholar
Pinzone, M., Fantini, P., Perini, S., Garavaglia, S., Taisch, M. and Miragliotta, G. (2017), “Jobs and Skills in Industry 4.0: An Exploratory Research”, in Lödding, H., Riedel, R., Thoben, KD., von Cieminski, G and Kiritsis, D. (Eds.), Springer, Cham, pp. 282–288. https://doi.org/10.1007/978-3-319-66923-6_33Google Scholar
Roeck, D.D., Stappers, P.J. and Standaert, A. (2014), “Gearing up! A Designer-Focused Evaluation of Ideation Tools for Connected Products”, Proceedings of the 8th Nordic Conference on HCI: Fun, Fast, Foundational, ACM, New York, NY, USA, pp. 521–530. https://doi.org/10.1145/2639189.2639204Google Scholar
Roeck, D.D., Tanghe, J., Jacoby, A., Moons, I. and Slegers, K. (2019), “Ideas of Things: The IOT Design Kit”, Companion Publication of the 2019 on Designing Interactive Systems Conference 2019 Companion, ACM, New York, NY, USA, pp. 159–163. https://doi.org/10.1145/3301019.3323888CrossRefGoogle Scholar
Romero, D., Stahre, J. and Taisch, M. (2020), “The Operator 4.0: Towards socially sustainable factories of the future”, Comput. Ind. Eng., Vol. 139, p. 106128. https://doi.org/10.1016/j.cie.2019.106128CrossRefGoogle Scholar
Sanders, E.B.-N. (2000), “Generative Tools for Co-designing”, in Scrivener, S.A.R., Ball, L.J. and Woodcock, A. (Eds.), Springer, London, pp. 3–12. https://doi.org/10.1007/978-1-4471-0779-8_1Google Scholar
Sanders, E.B.-N. and Stappers, P.J. (2014), “Probes, toolkits and prototypes: three approaches to making in codesigning”, CoDesign, Vol. 10 No. 1, pp. 5–14. https://doi.org/10.1080/15710882.2014.888183CrossRefGoogle Scholar
Taylor, M.P., Boxall, P., Chen, J.J.J., Xu, X., Liew, A. and Adeniji, A. (2020), “Operator 4.0 or Maker 1.0? Exploring the implications of Industrie 4.0 for innovation, safety and quality of work in small economies and enterprises”, Computers & Industrial Engineering, Vol. 139, p. 105486. https://doi.org/10.1016/j.cie.2018.10.047CrossRefGoogle Scholar
Tversky, B. (2011), “Visualizing Thought”, Topics in Cognitive Science, Vol. 3 No. 3, pp. 499–535. https://doi.org/10.1111/j.1756-8765.2010.01113.xCrossRefGoogle ScholarPubMed
Udoh, I.S. and Kotonya, G. (2018), “Developing IoT applications: challenges and frameworks”, IET Cyber-Physical Systems: Theory & Applications, Vol. 3 No. 2, pp. 65–72. https://doi.org/10.1049/iet-cps.2017.0068CrossRefGoogle Scholar
Vitali, I., Rognoli, V. and Arquilla, V. (2016), “Mapping the IoT: Co-Design, Test and Refine a Design Framework for IoT Products”, Proceedings of the 9th Nordic Conference on Human-Computer Interaction, ACM, New York, NY, USA. https://doi.org/10.1145/2971485.2987681.Google Scholar
Wichmann, R.L., Eisenbart, B. and Gericke, K. (2019), “The Direction of Industry: A Literature Review on Industry 4.0”, Cambridge Core, Vol. 1 No. 1, pp. 2129–2138. https://doi.org/10.1017/dsi.2019.219Google Scholar
Yamamoto, Y., Sandström, K. and Munoz, A.A. (2018a), “Karakuri iot - the concept and the result of pre-study”, DiVA, Vol. 8, pp. 311–316. https://doi.org/10.3233/978-1-61499-902-7-311Google Scholar
Yamamoto, Y., Sandström, K. and Munoz, A.A. (2018b), “Development of methods that support exploration of simple and low-cost IoT-aided improvement solutions at manufacturing plants”, DiVA.Google Scholar