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Enhancing the Quality of User Research Using Embedded IoT Sensors for Collecting Life Information

Published online by Cambridge University Press:  26 May 2022

T. Tanaka ,
Y. Taoka  and
S. Saito
T. Tanaka*
Affiliation:
Tokyo Institute of Technology, Japan
Y. Taoka
Affiliation:
Tokyo Institute of Technology, Japan
S. Saito
Affiliation:
Tokyo Institute of Technology, Japan
*
tanaka.t.bu@m.titech.ac.jp

Abstract

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This study aims at developing a new user research method that uses IoT sensors embedded at users' homes to enable users to recall their memories. The proposed method was evaluated by experiments where four participants individually created user journey maps with quantity data that was collected for seven days. The results showed that IoT sensor data increased the quantity, clarity, and accuracy of recalled memories. This study argues that IoT sensors can be an effective approach to increasing user research quality by triggering users' memories without interfering with users' ordinary lives.

Keywords

user researchempathyinternet of things (IoT)user-centred designdesign methods
Type
Article
Information
Proceedings of the Design Society , Volume 2: DESIGN2022 , May 2022 , pp. 613 - 622
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2022.

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