Hostname: page-component-8448b6f56d-sxzjt Total loading time: 0 Render date: 2024-04-20T00:08:18.564Z Has data issue: false hasContentIssue false
  • English
  • Français

SOCIAL SUSTAINABILITY IN THE DEVELOPMENT OF SERVICE ROBOTS

Part of: Socio-technical Issues in Design

Published online by Cambridge University Press:  11 June 2020

J. L. Kohl ,
M. J. van der Schoor ,
A. M. Syré  and
D. Göhlich
J. L. Kohl
Affiliation:
Technische Universität Berlin, Germany
M. J. van der Schoor*
Affiliation:
Technische Universität Berlin, Germany
A. M. Syré
Affiliation:
Technische Universität Berlin, Germany
D. Göhlich
Affiliation:
Technische Universität Berlin, Germany
*
*m.vanderschoor@tu-berlin.de

Abstract

Core share and HTML view are not available for this content. However, as you have access to this content, a full PDF is available via the ‘Save PDF’ action button.

We introduce the concept of social sustainability, intertwined with ecological and economic aspects, to the field of service robots and comparable automation technology. It takes a first step towards a comprehensive guideline that operationalizes and applies social sustainability. By applying this guideline to the project MURMEL we offer a concept that collects and rates social key issues to visualize their individual importance. Social sustainability is an important and often overlooked aspect of sustainable technology development which should be considered in the early development phase.

Keywords

sustainabilitycase studydesign guidelinesautomationservice robots
Type
Article
Information
Proceedings of the Design Society: DESIGN Conference , Volume 1 , May 2020 , pp. 1949 - 1958
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2020. Published by Cambridge University Press

References

Alejo, D. et al. (2016), “SIAR: an autonomous groundrobot for sewer inspections ”, Proceedings of the Spanish Actas de las Jornadas de Automática, pp. 1–8Google Scholar
Alhaddi, H. (2015), “Triple Bottom Line and Sustainability: A Literature Review”, Business and Management Studies, Vol. 1 No. 2, pp. 6–10. http://doi.org/10.11114/bms.v1i2.752CrossRefGoogle Scholar
Bauer, A. et al. (2009), “The Autonomous City Explorer: Towards Natural Human-Robot Interaction in Urban Environments”, International Journal of Social Robotics, Vol. 1 No. 2, pp. 127–140. https://doi.org/10.1007/s12369-009-0011-9CrossRefGoogle Scholar
Benoît-Norris, C. et al. (2011), “Introducing the UNEP/SETAC methodological sheets for subcategories of social LCA”, International Journal of Life Cycle Assessment Vol. 16 No. 7, pp. 682–690. https://doi.org/10.1007/s11367-011-0301-yCrossRefGoogle Scholar
Biart, M. (2002), Social Sustainability as Part of the Social Agenda of the European Community, Bundeskammer für Arbeiter und Angstellte, Wien, Austria.Google Scholar
Boysen, N., Schwerdfeger, S. and Weidinger, F. (2018), “Scheduling last-mile deliveries with truck-based autonomous robots”, European Journal of Operational Research, Vol. 271 No. 3, pp. 1085–1099. https://doi.org/10.1016/j.ejor.2018.05.058CrossRefGoogle Scholar
Brundtland (1987), Brundtland Comission Report: Our common future, The World Commission on Environment and Development, New York: Oxford Univ. Press., Oxford, Great Britain.Google Scholar
Brynjolfsson, E. and McAfee, A. (2016), The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies, Norton & Company, Inc., New York City, USA.Google Scholar
Buchert, T. and Stark, R. (2018), “Decision support tool to derive sustainable product configurations as a basis for conceptual design”, Proceedings of the DESIGN 2018 15th International Design Conference. 15th International Design Conference, May, 21-24, 2018, The Design Society, Glasgow, pp. 2609–2620. https://doi.org/10.21278/idc.2018.0440CrossRefGoogle Scholar
CeRRI Fraunhofer (2019), Zukunftsdialog 2030+. [online] Fraunhofer IAO. Available at: https://www.cerri.iao.fraunhofer.de/de/projekte/AktuelleProjekte/BSR.html (accessed 04.11.2019).Google Scholar
Cocklin, C. and Alston, M. (2002), Community Sustainability in Rural Australia: A Question of Capital, Centre for Rural Social Research, Wagga Wagga, New South WalesGoogle Scholar
Dempsey, N. et al. (2011), “The Social Dimension of Sustainable Development: Defining Urban Social Sustainability”, Sustainable Development, Vol. 19 No. 5, pp. 289–300. https://doi.org/10.1002/sd.417CrossRefGoogle Scholar
DFG (2018), Analyse von Strategien zur vollständigen Dekarbonisierung des urbanen Verkehrs. [online] Deutsche Forschungsgesellschaft. Available at: https://gepris.dfg.de/gepris/projekt/398051144?context=projekt&task=showDetail&id=398051144& (accessed 11.11.2019).Google Scholar
DIN EN ISO (2011), DIN EN ISO 14006: Umweltmanagementsysteme - Leitlinien zur Berücksichtigung umwelt-verträglicher Produktgestaltung, Beuth Verlag GmbH. Berlin.Google Scholar
DIN EN ISO (2006), DIN EN ISO 14040: Umweltmanagement - Ökobilanz - Grundsätze und Rahmen-bedingungen, Beuth Verlag GmbH. Berlin.Google Scholar
Elkington, J. (1998), “Partnerships from cannibals with forks: The triple bottom line of 21st-century business”, Environmental Quality Management, Vol. 8 No. 1, pp. 37–51. https://doi.org/10.1002/tqem.3310080106CrossRefGoogle Scholar
Ford, M. (2016), Rise of the robots, Basic Books, New York.Google Scholar
Göhlich, D. and Gräbener, S. (2016), “Identification of User-oriented Electric Commercial Vehicle Concepts with a Particular Focus on Auxiliaries”, 25th Aachen Colloquium Automobile and Engine Technology, 2016Google Scholar
Grahle, A. et al. (2020), “Autonomous Shuttles for Urban Mobility on Demand Applications - Ecosystem Dependent Requirement Elicitation”, submitted to Proceedings of the DESIGN 2020 16th International Design Conference, Dubrovnik, Croatia, May 18-21Google Scholar
Holder, C. et al. (2016), “Robotics and law: Key legal and regulatory implications of the robotics age”, Computer Law & Security Review, Vol. 32, pp. 383–402.CrossRefGoogle Scholar
IFR Statistical Department (2019), Industrial robots - worldwide sales 2018. [online] Statista 2019. Available at: https://www.statista.com/statistics/264084/worldwide-sales-of-industrial-robots/ (accessed 4.11.2019).Google Scholar
Kapusi, D. and Franke, K.-H. (2019), In den Tiefen Berlins. [online] inspect-online. Available at: https://www.inspect-online.com/printpdf/11152 (accessed 14.11.2019).Google Scholar
Kattwinkel, D., Song, Y.-W. and Bender, B. (2018), “Analysis of ecodesign and sustainable design in higher education”, Proceedings of the DESIGN 2018 15th International Design Conference, Faculty of Mechanical Engineering and Naval Architecture, University of Zagreb, Croatia; The Design Society, Glasgow, UK, pp. 2451–2460. https://doi.org/10.21278/idc.2018.0305CrossRefGoogle Scholar
Littig, B. and Grießler, E. (2005), “Social sustainability: a catchword between political pragmatism and social theory”, Sustainable Development, Vol. 8 No. 1/2, pp. 65–79.Google Scholar
Lowrey, A. (2018), Give People Money - How a Universal Basic Income Would End Poverty, Revolutionize Work, and Remake the World, Crown, New York City.Google Scholar
McGregor, J., Tweed, D. and Pech, R. (2004), “Human capital in the new economy: devil's bargain?”, Journal of Intellectual Capital, Vol. 5 No. 1, pp. 153–164. https://doi.org/10.1108/14691930410512978CrossRefGoogle Scholar
McKenzie, S. (2004), Social Sustainability: Towards some Definitions, Hawke Research Institute, South Australia.Google Scholar
McKinsey and Company (2017), Jobs Lost, Jobs Gained: Workforce Transitions in a Time of Automation, McKinsey & Company, New York City.Google Scholar
Morozova-Buss, L. (2018), Women in Tech 2018: What the Statistics Tell Us. [online] TechNative. Available at: https://www.technative.io/women-in-tech-2018-what-the-statistics-tell-us/ (accessed 13.11.2019).Google Scholar
MPM TU Berlin (2019b), Methoden der Produktentwicklung und Mechatronik: zeroCUTS. [online] Technische Universität Berlin. Available at: https://www.mpm.tu-berlin.de/menue/forschung/projekte/zerocuts/ (accessed 11.11.2019).Google Scholar
Newton, C. (2019), The Trauma Floor. [online] The Verge. Available at: https://www.theverge.com/2019/2/25/18229714/cognizant-facebook-content-moderator-interviews-trauma-working-conditions-arizona (accessed 4.11.2019).Google Scholar
OECD (2019), OECD Employment Outlook 2019: The Future of Work, OECD, Paris.Google Scholar
Owens, J.W. (1996), “LCA impact assessment categories”, The International Journal of Life Cycle Assessment, Vol. 1 No. 3, pp. 151–158.CrossRefGoogle Scholar
Pakusch, C. et al. (2018), “Unintended Effects of Autonomous Driving: A Study on Mobility Preferences in the Future”, Sustainability, Vol. 10 No. 7, p. 2404. https://doi.org/10.3390/su10072404.CrossRefGoogle Scholar
Pandey, A.K. and Gelin, R. (2018), “A Mass-Produced Sociable Humanoid Robot: Pepper: The First Machine of Its Kind”, IEEE Robotics & Automation Magazine, Vol. 25 No. 3, pp. 40–48. https://doi.org/10.1109/MRA.2018.2833157.CrossRefGoogle Scholar
Salvini, P., Laschi, C. and Dario, P. (2010), “Design for Acceptability: Improving Robots’ Coexistence in Human Society ”, International Journal of Social Robotics, Vol. 2 No. 4, pp. 451–460. https://doi.org/10.1007/s12369-010-0079-2.CrossRefGoogle Scholar
Schneider, J. and Lindau, V. (2019), Studio LS301 Casestudy Sweep. [online] Studio LS301. Available at: https://www.ls301.de/studio-ls301-casestudy-sweep.html (accessed 04.11.2019).Google Scholar
Schulte, J. and Hallstedt, S.I. (2018a), “Sustainability risk management for product innovation”, Proceedings of the DESIGN 2018 15th International Design Conference, Faculty of Mechanical Engineering and Naval Architecture, University of Zagreb, Croatia; The Design Society, Glasgow, UK, pp. 655–666. https://doi.org/10.21278/idc.2018.0239CrossRefGoogle Scholar
Schulte, J. and Hallstedt, S.I. (2018b), “Workshop method for early sustainable product development”, Proceedings of the DESIGN 2018 15th International Design Conference, Faculty of Mechanical Engineering and Naval Architecture, University of Zagreb, Croatia; The Design Society, Glasgow, UK, pp. 2751–2762. https://doi.org/10.21278/idc.2018.0209Google Scholar
Smith, M.J. and Carayon, P. (1995), “New technology, automation, and work organization: Stress problems and improved technology implementation strategies”, International Journal of Human Factors in Manufacturing, Vol. 5 No. 1, pp. 99–116. https://doi.org/10.1002/hfm.4530050107CrossRefGoogle Scholar
Tractica (2018a), Prognostizierter Umsatz mit Servicerobotern weltweit nach Bereichen 2022. [online]. Statista 2019. Available at: https://de.statista.com/statistik/daten/studie/870614/umfrage/prognostizierter-umsatz-mit-servicerobotern-weltweit-nach-bereichen (accessed 04.11.2019).Google Scholar
Tractica (2018b), Robotics market revenue worldwide 2017/2025. [online] Statista 2019. Available at: https://www.statista.com/statistics/760190/worldwide-robotics-market-revenue/ (accessed 04.11.2019).Google Scholar
UN, United Nations (2015), Transforming our World: the 2030 Agenda for Sustainable Development. eSocialSciences.Google Scholar
Walter, F. and Spillmann, W. (1999), “Zwischenhalt auf dem Weg zum nachhaltigen Verkehr”, GAIA - Ecological Perspectives for Science and Society, Vol. 8 No. 2, pp. 93–101. https://doi.org/10.14512/gaia.8.2.5.CrossRefGoogle Scholar
Watz, M. and Hallstedt, S.I. (2018), “Integrating sustainability in product requirements”, Proceedings of the DESIGN 2018 15th International Design Conference, Faculty of Mechanical Engineering and Naval Architecture, University of Zagreb, Croatia; The Design Society, Glasgow, UK, pp. 1405–1416. https://doi.org/10.21278/idc.2018.0377CrossRefGoogle Scholar
Wischmann, S. and Hartmann, E.A. (2018), Zukunft der Arbeit – Eine praxisnahe Betrachtung. Springer. Cham.CrossRefGoogle Scholar