Hostname: page-component-8448b6f56d-m8qmq Total loading time: 0 Render date: 2024-04-18T11:59:22.927Z Has data issue: false hasContentIssue false

Frames and Actors: Translating Talent Management Strategy to Latin America

Published online by Cambridge University Press:  26 December 2019

Maria Teresa Beamond*
Affiliation:
RMIT University, Australia
Elaine Farndale
Affiliation:
The Pennsylvania State University, USA Tilburg University, The Netherlands
Charmine E. J. Härtel
Affiliation:
University of Queensland, Australia
*
Corresponding author: Maria Teresa Beamond (mtb38@psu.edu)

Abstract

Multinational enterprises (MNEs) transfer their corporate strategies to subsidiaries globally, and in so doing, embark on a translation process. Despite the prevalence of MNEs and their investments in emerging economies, little is known about how local factors affect key actors when translating corporate talent management (CTM) strategies to these regions. This study draws from the translation and talent management literatures to explore the travel of ideas in the context of CTM. Relevant frames (narratives that emerge around actions) and actors are proposed and explored empirically in a qualitative study of 76 employees across an Australian mining MNE with subsidiaries located in Latin America. The findings support extant literature as well as uncovering new frames (categorized in external or corporate, and internal or local) and actors (including non-managerial) as part of the translation process. The findings suggest the need to balance talent management strategies between corporate and subsidiaries by being aware of internal and external frames including in both urban and rural locations. This understanding provides further clarification of the global versus local paradox faced by MNEs. Implications for future research and practice are discussed.

摘要

摘要

跨国公司将其公司战略引入到全球的子公司中,从此开始了一个转化的过程。尽管跨国公司十分盛行且对新兴经济进行投资,但将这些跨国公司人才管理战略引入到相应地区时,当地因素是如何影响关键行动者这一问题我们却知之甚少。本研究基于引进与人才管理相关文献,探讨在企业人才管理战略情境下的观点传播。在对澳大利亚矿业跨国公司设在拉丁美洲子公司中76名员工进行定性研究后,我们提出了相关框架(围绕行动出现的叙述)和行动者,并对其进行了实证研究。研究结果支持现有文献的观点,并进一步揭示了新框架(分为外部的或企业的、内部的或本地的)和行动者(包括非管理层)是引进过程的组成部分。研究结果表明,跨国公司需要通过了解城市和农村地区的内部和外部框架,来平衡母公司和子公司间的人才管理战略。这一结论进一步厘清了跨国公司所面临的全球性与本地性的矛盾。该研究结果为未来研究与管理实践提供了启发。

Аннотация

АННОТАЦИЯ

Многонациональные предприятия (МНП) передают свои корпоративные стратегии дочерним компаниям по всему миру и, таким образом, начинают процесс перевода. Несмотря на широкое распространение МНП и их инвестиций в развивающихся странах, мало что известно о том, как местные факторы влияют на ключевых актеров при переводе корпоративных стратегий управления талантами в этих регионах. Это исследование опирается на литературу по переводу и управлению талантами, чтобы изучить путешествие идей в контексте управления талантами. Мы предлагаем для эмпирического изучения соответствующие кадры (нарративы, которые появляются вокруг действий) и актеров, а также проводим качественное исследование, которое охватывает 76 сотрудников австралийского горнодобывающего МНП с филиалами в Латинской Америке. Наши выводы находят подтверждение в существующей научной литературе, а также раскрывают новые обстоятельства (классифицированные как внешние или корпоративные, а также внутренние или локальные) и актеров (включая лиц, не занимающих руководящие позиции) как часть процесса перевода. Наши результаты свидетельствуют о необходимости сбалансировать стратегии управления талантами между корпорациями и дочерними предприятиями, учитывая внутренние и внешние обстоятельства как в городских, так и в сельских районах. Этот вывод еще больше проливает свет на глобально-локальный парадокс, с которым сталкиваются МНП. Мы также обсуждаем значение данной работы для будущих научных исследований и практической деятельности.

Resumen

RESUMEN

Las empresas multinacionales (EMN) transfieren sus estrategias corporativas a las filiales globalmente, y como al hacerlo, se embarcan en un proceso de traducción. A pesar de la prevalencia de las EMN y sus inversiones en economías emergentes, poco es conocido sobre cómo los factores locales afectan los actores clave cuando se traducen las estrategias de gestión del talento (CTM) a esta estas regiones. Este estudio se basa en las literaturas de traducción y gestión del talento para explorar el viaje de las ideas en el contexto de las estrategias de gestión del talento. Los marcos relevantes (narrativas que emergente en torno a acciones) y actores son propuestos y explorados empíricamente en un estudio cualitativo a 76 empleados en una empresa minera australiana con filiales ubicadas en América Latina. Los hallazgos apoyan la literatura existente y también descubren nuevos marcos (categorizados en externo o corporativo, e interno o local) y actores (incluyendo no gerenciales) como parte del proceso de traducción. Los hallazgos sugieren la necesidad de equilibrar las estrategias de gestión del talento entre la corporación y las filiales al tener en cuenta de los marcos internos y externos incluyendo las ubicaciones urbanas y rurales. Este entendimiento proporciona una mayor clarificación de lo paradoja global versus local enfrentada por las EMN. Son discutidas las implicaciones para la investigación futura y la práctica.

Type
Article
Copyright
Copyright © 2019 The International Association for Chinese Management Research

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

Footnotes

Accepted by: Deputy Editor Gerald McDermott

References

REFERENCES

Aedo, C., Walker, I., & World Bank. 2012. Skills for the 21st century in Latin America and the Caribbean. Washington, D.C: World Bank.CrossRefGoogle Scholar
Angrosino, M. V. 2007. Doing ethnographic and observational research. Los Angeles, CA: SAGE publications.CrossRefGoogle Scholar
Archibald, J. 2007. Responsible mediator or communicating the true message across cultural divide. In Garzone, G. & Sarangi, S. (Eds.), Discourse, ideology and specialized communication: 165177. Bern: Peter Lang.Google Scholar
Bae, J., & Lawler, J. J. 2000. Organizational and HRM strategies in Korea: Impact on firm performance in an emerging economy. Academy of Management Journal, 43(3): 502517.Google Scholar
Beamond, M. T., Farndale, E., & Härtel, C. 2016. MNE translation of corporate talent management strategies to subsidiaries in emerging economies. Journal of World Business, 51(4): 499510.CrossRefGoogle Scholar
Biggart, N. W., & Guillén, M. F. 1999. Developing difference: Social organization and the rise of the auto industries of South Korea, Taiwan, Spain, and Argentina. American Sociological Review, 64(5): 722747.CrossRefGoogle Scholar
Björkman, I., Barner-Rasmussen, W., Ehrnrooth, M., & Mäkelä, K. 2009. Performance management across borders. In Sparrow, P. (Ed.), Handbook of international human resource management: 229249. Chichester, UK: John Wiley and Sons.Google Scholar
Bouquet, C., & Birkinshaw, J. 2008. Managing power in the multinational corporation: How low-power actors gain influence. Journal of Management, 34(3): 477508.CrossRefGoogle Scholar
Boxenbaum, E. 2005. Micro-dynamic mechanisms of translation: A double case study. In Best Paper Proceedings, Academy of Management 2005. Honolulu: Academy of Management: D1D6.Google Scholar
Boxenbaum, E. 2006. Lost in translation: The making of Danish diversity management. American Behavioral Scientist, 49(7): 939948.CrossRefGoogle Scholar
Brislin, R. 1986. The wording and translation of research instruments. In Lonner, W. J. & Berry, J. W. (Eds.), Field methods in cross-cultural research methodology series: 137164. Beverly Hills, CA: SAGE Publications.Google Scholar
Child, J. 1997. Strategic choice in the analysis of action, structure, organizations and environment: Retrospect and prospect. Organization Studies, 18(1): 4376.CrossRefGoogle Scholar
Chung, C., Bozkurt, Ö., & Sparrow, P. 2012. Managing the duality of IHRM: Unravelling the strategy and perceptions of key actors in South Korean MNCs. The International Journal of Human Resource Management, 23(11): 23332353.CrossRefGoogle Scholar
Clark, K., & Lengnick-Hall, M. L. 2012. MNE practice transfer: Institutional theory, strategic opportunities and subsidiary HR configuration. The International Journal of Human Resource Management, 23(18): 38133837.CrossRefGoogle Scholar
Corredoira, R. A., & McDermott, G. A. 2014. Adaptation, bridging and firm upgrading: How non-market institutions and MNCs facilitate knowledge recombination in emerging markets. Journal of International Business Studies, 45(6): 699722.CrossRefGoogle Scholar
Creswell, J. W., & Poth, C. N. 2018. Qualitative inquiry & research design: Choosing among five approaches (4th ed.). Los Angeles, CA: SAGE Publications.Google Scholar
Czarniawska- Joerges, B. 2004. Narratives in social science research. London, UK: SAGE Publications.CrossRefGoogle Scholar
Czarniawska, B. 2008. A theory of organizing. Northampton, MA; Cheltenham, UK: Edward Elgar.Google Scholar
Czarniawska, B. 2009. Emerging institutions: Pyramids or anthills? Organization Studies, 30(4): 423441.CrossRefGoogle Scholar
Czarniawska, B. 2012. Operational risk, translation, and globalization. Contemporary Economics, 6(2): 2690.CrossRefGoogle Scholar
Czarniawska-Joerges, B. 2014. A theory of organizing (2nd ed.). Cheltenham, UK: Edward Elgar Publishing Limited.Google Scholar
Czarniawska, B., & Sevón, G. 2005. Global ideas: How ideas, objects and practices travel in the global economy. Malmö: Liber and Copenhagen Business School Press.Google Scholar
D'Amato Herrera, G. M. 2013. Academic trends in the study of corporate social responsibility and development issues in Latin America, 2000–2010. Cuadernos De Administración, 29(49): 8594.CrossRefGoogle Scholar
Davila, A., & Elvira, M. M. 2007. Psychological contracts and performance management in México. International Journal of Manpower, 28(5): 384402.CrossRefGoogle Scholar
Davila, A., & Elvira, M. M. 2009. Theoretical approaches to best HRM in Latin America. In Davila, A. & Elvira, M. M. (Eds.), Best human resource management practices in Latin America: 180188. Oxford, UK: Routledge.CrossRefGoogle Scholar
Davila, A., & Elvira, M. M. 2012a. Humanistic leadership: Lessons from Latin America. Journal of World Business, 47(4): 548554.CrossRefGoogle Scholar
Davila, A., & Elvira, M. M. 2012b. Latin American HRM model. In Brewster, C. & Mayrhofer, W. (Eds.), Handbook of research in comparative human resource management: 478493. Cheltenham, UK: Edward Elgar Publishing Limited.Google Scholar
Deloitte. 2014. Global human capital trends. Available from URL: http://dupress.com/wp-content/uploads/2014/04/GlobalHumanCapitalTrends_2014.pdfGoogle Scholar
DeWalt, K., & DeWalt, B. R. 2010. Participant observation: A guide for fieldworkers. Lanham, MD: Altamira Press.Google Scholar
Djelic, M. L., & Quack, S. 2008. Institutions and transnationalisation. In Greenwood, R., Oliver, C., Suddaby, R., & Sahlin-Andersson, K. (Eds.), Handbook of organisational institutionalism. London, UK: SAGE Publications.Google Scholar
Dong, X., Yu, Y., & Zhang, N. 2016. Evolution and coevolution: Dynamic knowledge capability building for catching-up in emerging economies. Management and Organization Review, 12(4): 717745.CrossRefGoogle Scholar
Dries, N. 2013. The psychology of talent management: A review and research agenda. Human Resource Management, 23(4): 272285.Google Scholar
Edwards, T., & Kuruvilla, S. 2005. International HRM: National business systems, organizational politics and the international division of labour in MNCs. The International Journal of Human Resource Management, 16(1): 121.CrossRefGoogle Scholar
Eisenhardt, K. M., & Martin, J. A. 2000. Dynamic capabilities: What are they? Strategic Management Journal, 21(10–11): 11051121.3.0.CO;2-E>CrossRefGoogle Scholar
Elvira, M. M., & Davila, A. 2005a. Special research issue on human resource management in Latin America. International Journal of Human Resource Management, 16(12): 21642172.CrossRefGoogle Scholar
Elvira, M. M., & Davila, A. 2005b. Emergent directions for human resource management research in Latin America. International Journal of Human Resource Management, 16(12): 22652282.CrossRefGoogle Scholar
Evans, P., Pucik, V., & Björkman, I. 2011. The global challenge: International human resource management (2nd ed.). New York: McGraw-Hill Irwin.Google Scholar
Farndale, E., Scullion, H., & Sparrow, P. 2010. The role of the corporate HR function in global talent management. Journal of World Business, 45(2): 161168.CrossRefGoogle Scholar
Fischer, A. L., & Galvão de Albuquerque, L. 2005. Trends of the human resources management model in Brazilian companies: A forecast according to opinion leaders from the area. International Journal of Human Resource Management, 16(7): 12111227.CrossRefGoogle Scholar
Gallant, M. 2008. Using an ethnographic case study approach to identify socio-cultural discourse: A feminist post-structural view. Education, Business and Society: Contemporary Middle Eastern Issues, 1(4): 244254.CrossRefGoogle Scholar
Gallardo-Gallardo, E., Dries, N., & González-Cruz, T. F. 2013. What is the meaning of ‘talent’ in the world of work? Human Resource Management Review, 23(4): 290300.CrossRefGoogle Scholar
Ghoshal, S., Korine, H., & Szulanski, G. 1994. Interunit communication in multinational corporations. Management Science, 40(1): 96110.CrossRefGoogle Scholar
Gibson, E. L., & Suarez-Cao, J. 2010. Federalized party systems and subnational party competition: Theory and an empirical application to Argentina. Comparative Politics, 43(1): 2139.CrossRefGoogle Scholar
Gifford, B., Kestler, A., & Anand, S. 2010. Building local legitimacy into corporate social responsibility: Gold mining firms in developing nations. Journal of World Business, 45(3): 304311.CrossRefGoogle Scholar
Glover, L., & Wilkinson, A. 2007. Worlds colliding: the translation of modern management practices within a UK based subsidiary of a Korean-owned MNC. International Journal of Human Resource Management, 18(8): 14371455.CrossRefGoogle Scholar
Goffman, E. 1974. Frame analysis: An essay on the organization of experience. New York: Harper & Row.Google Scholar
Green, C. A., Duan, N., Gibbons, R. D., Hoagwood, K. E., Palinkas, L. A., & Wisdom, J. P. 2015. Approaches to mixed methods dissemination and implementation research: Methods, strengths, caveats, and opportunities. Administration and Policy in Mental Health and Mental Health Services Research, 42(5): 508523.CrossRefGoogle ScholarPubMed
Härtel, C. E. J., & Fujimoto, Y. 2014. Human resource management (3rd ed.). French Forest, NSW, Australia: Pearson Education Australia.Google Scholar
Härtel, C. E. J., Appo, D., & Hart, B. 2013. Inclusion at societal fault lines: Aboriginal Peoples of Australia. In Ferdman, B. M. & Deane, B. R. (Eds.), Diversity at work: The practice of inclusion: 520546. San Francisco, CA: Jossey-Bass Publishers, SIOP Professional Practice Series.Google Scholar
Hedlund, G. 1994. A model of knowledge management and the n-form corporation. Strategic Management Journal, 15(S2): 7390.CrossRefGoogle Scholar
Hitt, M. A., & Gimeno, J. 2001. The influence of activism by institutional investors on R&D. Academy of Management Journal, 44(1): 144157.Google Scholar
Hong, J. F. L., Snell, R. S., & Easterby-Smith, M. 2009. Knowledge flow and boundary crossing at the periphery of a MNC. International Business Review, 18(6): 539554.CrossRefGoogle Scholar
Huselid, M. A., & Becker, B. E. 2011. Bridging micro and macro domains: Workforce differentiation and strategic human resource management. Journal of Management, 37(2): 421428.CrossRefGoogle Scholar
Jackson, T., Amaeshi, K., & Yavuz, S. 2008. Untangling African indigenous management: Multiple influences on the success of SMEs in Kenya. Journal of World Business, 43(4): 400416.CrossRefGoogle Scholar
Jansen, H. 2010. The logic of qualitative survey research and its position in the field of social research methods. Forum: Qualitative Social Research, 11(2): Art. 11. Available from URL: http://www.qualitative-research.net/index.php/fqs/article/view/1450/2947Google Scholar
Jara, J. J., Perez, P., & Villalobos, P. 2010. Good deposits are not enough: Mining labor productivity analysis in the copper industry in Chile and Peru 1992–2009. Resources Policy, 35(4): 247256.CrossRefGoogle Scholar
Johnsen, R., & Gudmand-Høyer, M. 2010. Lacan and the lack of humanity in HRM. Organization, 17(3): 331344.CrossRefGoogle Scholar
Joyce, S., & Thomson, I. 2000. Earning a social license to operate: Social acceptability and resource development in Latin America. CIM Bulletin, 93(1037): 4953. Available from URL: http://oncommonground.ca/wp-content/downloads/license.htmGoogle Scholar
Kemp, D. L. 2004. The emerging field of community relations: Profiling the practitioner perspective. Inaugural Sustainable Development Conference, MCA, Melbourne. Available from URL: https://www.csrm.uq.edu.au/publications/the-emerging-field-of-community-relations-profiling-the-practitioner-perspectiveGoogle Scholar
Khilji, S. E., Tarique, I., & Schuler, R. S. 2015. Incorporating the macro view in global talent management. Human Resource Management Review, 25(3): 236248.CrossRefGoogle Scholar
Kostova, T., & Roth, K. 2002. Adoption of an organizational practice by subsidiaries of multinational corporations: Institutional and relational. The Academy of Management Journal, 45(1): 215233.Google Scholar
Maloney, W. F., Manzano, O., & Warner, A. 2002. Missed opportunities: Innovation and resource-based growth in Latin America [with comments]. Economía, 3(1): 111167.CrossRefGoogle Scholar
Martínez, J. I., Esperança, J. P., & de la Torre, J. R. 2005. Organizational change among emerging Latin American firms: From ‘multilatinas’ to multinationals, management research. Journal of the Iberoamerican Academy of Management, 3(3): 173188.CrossRefGoogle Scholar
Matangi, C. 2006. Skills under threat: The case of HIV/AIDS in the Mining industry in Zimbabwe. Journal of International Development, 18(5): 599628.CrossRefGoogle Scholar
Meyers, M. C., & Van Woerkom, M. 2014. The influence of underlying philosophies on talent management: Theory, implications for practice, and research agenda. Journal of World Business, 49(2): 192203.CrossRefGoogle Scholar
Miles, M., & Huberman, A. 1984. Qualitative data analysis: A sourcebook of new methods. London, UK: SAGE Publications.Google Scholar
Miles, M., Huberman, A., & Saldaña, J. 2014. Quantitative data analysis, a methods sourcebook. Thousand Oaks, California: SAGE Publications.Google Scholar
Mom, T. J. M., Van Den Bosch, F. A. J., & Volberda, H. W. 2007. Investigating managers’ exploration and exploitation activities: The influence of top-down, bottom-up, and horizontal knowledge inflows. Journal of Management Studies, 44(6): 910931.CrossRefGoogle Scholar
Muradian, R., Martinez-Alier, J., & Correa, H. 2003. International capital versus local population: The environmental conflict of the Tambogrande mining project, Peru. Society & Natural Resources, 16(9): 775792.CrossRefGoogle Scholar
Namey, E., Guest, G., Thairu, L., & Johnson, L. 2008. Data reduction techniques for large qualitative data sets. In Guest, G. & MacQueen, K. M. (Eds.), Handbook for team-based qualitative research: 137161. Lanham, MD: Altamira Press.Google Scholar
Nelsen, J. L. 2009. Social license to operate. International Journal of Mining, Reclamation and Environment, 20: 161162.CrossRefGoogle Scholar
Newburry, N., Gardberg, N. A., & Sanchez, J. I. 2014. Employer attractiveness in Latin America: The association among foreignness, internationalization and talent recruitment. Journal of International Management, 20(3): 327344.CrossRefGoogle Scholar
Nyamubarwa, W., Mupani, H., & Chiduuro, C. 2013. An analysis of the human resource practices in the mining industry in Zimbabwe's Midlands Province: A relook at the Resource Based View of managing human resources. Journal of Humanities and Social Science, 17(1): 116123.Google Scholar
Patton, M. 1990. Qualitative evaluation and research methods. Beverly Hills, CA: SAGE Publications.Google Scholar
Pirson, M. A., & Lawrence, P. R. 2010. Humanism in business – Towards a paradigm shift? Journal of Business Ethics, 93(4): 553565.CrossRefGoogle Scholar
Porter, M., & Kramer, M. R. 2006. Strategy & society: The link between competitive advantage and corporate social responsibility. Harvard Business Review, 84(12): 7892.Google ScholarPubMed
Ransbotham, S., Kiron, D., & Prentice, P. K. 2015. The talent dividend. MIT Sloan Management Review, 56(4): 1.Google Scholar
Rettie, R. 2004. Using Goffman's frameworks to explain presence and reality. In: 7th Annual International Workshop on Presence. Presence 2004 Conference Proceedings (Valencia, October 2004). Online. Available from URL: http://eprints.kingston.ac.uk/2098/1/Rettie.pdfGoogle Scholar
Saka-Helmhout, A. 2010. Organizational learning as a situated routine-based activity in international settings. Journal of World Business, 45(1): 4148.CrossRefGoogle Scholar
Saldaña, J. 2009. The coding manual for qualitative researchers. London, UK: SAGE Publications.Google Scholar
Samson, D., & Daft, R. L. 2015. Fundamentals of management (5th Asia Pacific ed.). South Melbourne, Victoria: Cengage Learning Australia.Google Scholar
Siek, S. 2015. Inclusiveness in multi-stakeholder initiatives. Master's Thesis, Copenhagen Business School. Available from URL: http://studenttheses.cbs.dk/bitstream/handle/10417/5641/Sebastian_Sieck.pdf?sequence=1Google Scholar
Sparrow, P. R. 2012. Globalizing the international mobility function: The role of emerging markets, flexibility and strategic delivery models. The International Journal of Human Resource Management, 23(12): 24042427.CrossRefGoogle Scholar
Szablowski, D. 2002. Mining, displacement and the World Bank: A case analysis of Compania Minera Antamina's operations in Peru. Journal of Business Ethics, 39(3): 247273.CrossRefGoogle Scholar
Tanure, B., & Duarte, R. G. 2005. Leveraging competitiveness upon national cultural traits: The management of people in Brazilian companies. The International Journal of Human Resource Management, 16(12): 22012217.CrossRefGoogle Scholar
Teece, D. J. 2007. Explicating dynamic capabilities: The nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal, 28(13): 13191350.CrossRefGoogle Scholar
The World Bank. 2017. Graduating: Only half of Latin American students manage to do so. Available from URL: http://www.worldbank.org/en/news/feature/2017/05/17/graduating-only-half-of-latin- american-students-manage-to-do-soGoogle Scholar
Thite, M., Wilkinson, A., & Shah, D. 2012. Internationalization and HRM strategies across subsidiaries in multinational corporations from emerging economies: A conceptual framework. Journal of World Business, 47(2): 251258.CrossRefGoogle Scholar
Tippmann, E., Sharkey-Scott, P., & Mangematin, V. 2014. Subsidiary managers’ knowledge mobilizations: Unpacking emergent knowledge flows. Journal of World Business, 49(3): 431443.CrossRefGoogle Scholar
Tsui, A. S. 2004. Contributing to global management knowledge: A case for high quality indigenous research. Asia Pacific Journal of Management, 21(4): 491513.CrossRefGoogle Scholar
Taylor, L. 2011. Environmentalism and social protest: The contemporary Anti-mining mobilization in the province of San Marcos and the Condebamba Valley, Peru. Journal of Agrarian Change, 11(3): 420439.CrossRefGoogle Scholar
Tymon, W. G., Stumpf, S. A., & Doh, J. P. 2010. Exploring talent management in India: The neglected role of intrinsic rewards. Journal of World Business, 45(2): 109121.CrossRefGoogle Scholar
Vaiman, V., Scullion, H., & Collings, D. 2012. Talent management decision-making. Management Decision, 50(5): 925941.CrossRefGoogle Scholar
Wadsley, M., & Hansen, J. 2016. Tackling mining sector challenges with innovative HR strategies. Australian Mining. Available from URL: https://www.australianmining.com.au/features/tackling-mining-sector-challenges-with-innovative-hr-strategies/Google Scholar
Wang, E., Musila, J., & Chowdhury, S. 2005. How shareholder activists pick their targets. Ivey Business Journal, 70: 17.Google Scholar
Welford, R. 2004. Corporate social responsibility in Europe and Asia: Critical elements and best practice. Journal of Corporate Citizenship, 13: 3147.CrossRefGoogle Scholar
Whittington, R. 1988. Environmental structure and theories of strategic choice. Journal of Management Studies, 25(6): 521536.CrossRefGoogle Scholar
World Economic Forum. 2017. Latin America has the world's biggest skills gap. Apprenticeships could close it. World Economic Forum on Latin America. Available from URL: from https://www.weforum.org/agenda/2017/03/latin-america-has-the-world-s-biggest-skills-gap-apprenticeships-could-close-it/Google Scholar
Yin, R. K. 2009. Case study research: Design and methods. Thousand Oaks, CA: SAGE Publications.Google Scholar
Zadia, F. 2001. Workers and trade liberalization: The impact of trade reforms on wages and employment. Industrial and Labor Relations Review, 55(1): 95115.Google Scholar