Hostname: page-component-8448b6f56d-qsmjn Total loading time: 0 Render date: 2024-04-25T04:51:16.180Z Has data issue: false hasContentIssue false

The critical role of co-worker involvement: An extended measure of the workplace environment to support work–life balance

Published online by Cambridge University Press:  09 September 2019

Lisa Bradley*
Affiliation:
School of Management, Queensland University of Technology, 2 George St, Brisbane 4001, Australia
Paula McDonald
Affiliation:
School of Management, Queensland University of Technology, 2 George St, Brisbane 4001, Australia
Stephen Cox
Affiliation:
QUT Business School, Queensland University of Technology, Brisbane, Australia
*
*Corresponding author. Email: lm.bradley@qut.edu.au

Abstract

This paper extends the work of Thompson, Beauvais, and Lyness (1999, Journal of Vocational Behavior, 54, 392–415) on work–family culture by considering the role co-workers play. The proposed extended measure encompasses non-work spheres beyond the family as it has been established that much of the extant research does not include a large part of the workforce – those without childcare responsibilities (Kelliher, Richardson & Boiarintseva [2019, Human Resource Management Journal, 29, 101]). The extended measure constitutes Thompson et al.'s (1999) three original dimensions plus two additional dimensions: co-worker involvement (support and consequences) and gender expectations. Two quantitative studies confirmed that the extended measure is robust for different types of workers (part- and full-time, males and females). The co-worker dimensions were significantly associated with several outcome measures; however, the gender expectation dimensions added little additional variance in relation to employee outcomes. The results support the inclusion of co-workers as an important dimension of the workplace environment that supports work and life balance.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2019

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Allen, T. D. (2001). Family-supportive work environments: The role of organizational perceptions. Journal of Vocational Behavior, 58, 414435. doi:10.1006/jvbe.2000.1774.CrossRefGoogle Scholar
Allen, T., & Armstrong, J. (2006). Further examination of the link between work–family conflict and physical health. American Behavioral Scientist, 49, 12041221. doi:10.1177/0002764206286386.CrossRefGoogle Scholar
Annink, A. (2017). From social support to capabilities for the work–life balance of independent professionals. Journal of management and Organization, 23(2), 258276. doi:10.1017/jmo.2016.53.CrossRefGoogle Scholar
Bailyn, L. (1997). The impact of corporate culture on work–family integration. In Parasuraman, S. & Greenhaus, J. H. (Eds.), Integrating work and family: Challenges and choices for a changing world (pp. 209219). Westport, CT: Quorum Books.Google Scholar
Behson, S. J. (2002). Which dominates? The relative importance of work–family organizational support and general organizational context on employee outcomes. Journal of Vocational Behavior, 61, 5372.CrossRefGoogle Scholar
Bittman, M., Hoffmann, S., & Thompson, D. (2004). Men's uptake of family-friendly employment provisions. Policy Research Paper Number 22. Canberra: Department of Family and Community Services.Google Scholar
Bourne, K., McComb, A. A., & Woodard, M. (2012). Towards an understanding of the relationship between family-oriented benefits and employee behaviours: Does coworker support matter? Journal of Management and Organization, 18(1), 6480.CrossRefGoogle Scholar
Bragger, J. D., Rodriguez-Srednicki, O., Kutcher, E., Indovino, L., & Rosner, E. (2005). Work–family conflict, work–family culture, and organizational citizenship behavior among teachers. Journal of Business and Psychology, 20(2), 303324. doi:10.1007/s10869-005-8266-0.CrossRefGoogle Scholar
Brescoll, V. L., Glass, J., & Sedlovskaya, A. (2013). Ask and ye shall receive? The dynamics of employer-provided flexible work options and the need for public policy. Journal of Social Issues, 69(2), 367388.CrossRefGoogle Scholar
Brough, P., Timms, C., O'Driscoll, M., Kalliath, T., Siu, O., Sit, C., & Lo, D. (2014). Work–life balance: A longitudinal evaluation of a new measure across Australia and New Zealand workers. The International Journal of Human Resource Management, 25(19), 27242744. doi:10.1080/09585192.2014.899262.CrossRefGoogle Scholar
Casper, W.J., Weltman, D., & Kwesiga, E. (2007). Beyond family-friendly: The construct and measurement of singles-friendly work culture. Journal of Vocational Behavior, 70, 478501.CrossRefGoogle Scholar
Charlesworth, S. (1997). Enterprise bargaining and women workers: The seven perils of flexibility. Labour & Industry, 8(2), 101115.CrossRefGoogle Scholar
Cleveland, J., Cordeiro, B., Fisk, G., & Mulvaney, R. H. (2006). The role of person, spouse and organisational climate on work–family perceptions. Irish Journal of Management, 27(2), 229254.Google Scholar
de Sivatte, I., & Guadamillas, F. (2013). Antecedents and outcomes in implementing flexibility policies in organizations. The International Journal of Human Resource Management, 24(7), 13271345. doi:10.1080/09585192.2011.561225.CrossRefGoogle Scholar
Eby, L., Casper, W., Lockwood, A., Bordeaux, C., & Brinley, A. (2005). Work and family research in IO/OB: Content analysis and review of the literature (1980–2002). Journal of Vocational Behavior, 66(1), 124197. doi:10.1037/0021-9010.92.1.28.CrossRefGoogle Scholar
Eisenberger, R., Huntington, R. H., & Sowa, S. D. (1986). Perceived organisational support. Journal of Applied Psychology, 71(31), 500507.CrossRefGoogle Scholar
Fan, X., Thompson, B., & Wang, L. (1999). The effects of sample size, estimation methods, and model specification on SEM fit indices. Structural Equation Modeling, 6, 5683. doi:10.1080/10705519909540119.CrossRefGoogle Scholar
Ferguson, M., Carlson, D., Zivnuska, S., & Whitten, D. (2012). Support at work and home: The path to satisfaction through balance. Journal of Vocational Behavior, 80(2), 299307.CrossRefGoogle Scholar
Ferrer, A., & Gagne, L. (2013). Family-friendly benefits? Journal of Management and Organization, 19(6), 721741. doi:10.1017/jmo.2014.13.CrossRefGoogle Scholar
Fisher, G.G., Bulger, C.A., & Smith, C.S. (2009). Beyond work and family: A measure of work/nonwork interference and enhancement. Journal of Occupational Health Psychology, 14(4), 441456. doi:10.1037/a0016737.CrossRefGoogle Scholar
Fried, M. (1998). Taking time: Parental leave policy and corporate culture. Philadelphia, PA: Temple University Press.Google Scholar
Fujimoto, Y., Azmat, F., & Härtel, C. (2013). Gender perceptions of work–life balance: Management implications for full-time employees in Australia. Australian Journal of Management, 38(1), 147170. doi:10.1177/0312896212449828.CrossRefGoogle Scholar
Galea, C., Houkes, I., & De Rijk, A. (2014). An insider's point of view: How a system of flexible working hours helps employees to strike a proper balance between work and personal life. The International Journal of Human Resource Management, 25(8), 10901111. doi:10.1080/09585192.2013.816862.CrossRefGoogle Scholar
Glass, J. L., & Finley, A. (2002). Coverage and effectiveness of family-responsive workplace policies. Human Resource Management Review, 12(3), 313337. doi:10.1016/s1053-4822(02)00063-3.CrossRefGoogle Scholar
Haar, J., & Roche, M. (2010). Family supportive organization perceptions and employee outcomes: The mediating effects of life satisfactions. The International Journal of Human Resource Management, 21(7), 9991014. doi:10.1080/09585191003783462.CrossRefGoogle Scholar
Haar, J., & Spell, C. S. (2003). Where is the justice? Examining work–family backlash in New Zealand: The potential for employee resentment. New Zealand Journal of Industrial Relations, 28(1), 5975.Google Scholar
Haas, L., & Hwang, P. (1995). Company culture and men's usage of family leave benefits in Sweden. Family Relations, 44(1), 2836. doi:10.2307/584738.CrossRefGoogle Scholar
Hammer, L., Kossek., E., Yragui, N., Bodner, T., & Hanson, G. (2009). Development and validation of multidimensional measure of family supportive supervisor behaviors (FSSB). Journal of Management, 35, 837856. doi:10.1177/0149206308328510.CrossRefGoogle ScholarPubMed
Hegtvedt, K. A., Clay-Warner, J., & Ferrigno, E. D. (2002). Reactions to injustice: Factors affecting workers’ resentment toward family-friendly policies. Social Psychology Quarterly, 65(4), 386401.CrossRefGoogle Scholar
Hill, J., Hawkins, A., Ferris, M., & Weitzman, M. (2001). Finding an extra day a week: The positive influence of perceived job flexibility on work and family life balance. Family Relations, 50(1), 4958. doi:10.1111/j.1741-3729.2001.00049x.CrossRefGoogle Scholar
Hochschild, A., & Machung, A. (1997). The time bind: When work becomes home and home becomes work. New York: Metropolitan Books.CrossRefGoogle Scholar
Hornung, S., Rousseau, D., & Glaser, J. (2008). Creating flexible work arrangements through idiosyncratic deals. Journal of Applied Psychology, 93(3), 655664. doi:10.1037/0021-9010.93.3.685.CrossRefGoogle ScholarPubMed
Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6, 155. doi:10.1080/10705519909540118.CrossRefGoogle Scholar
Kelliher, C., & Anderson, D. (2010). Doing more with less? Flexible working practices and the intensification of work. Human Relations, 63(1), 83106. doi:10.1177/0018726709349199.CrossRefGoogle Scholar
Kelliher, C., Richardson, J., & Boiarintseva, G. (2019) All of work? All of life? Reconceptualising work–life balance for the 21st century. Human Resource Management Journal, 29, 97112. doi:10.1111/1748-8583.12215.CrossRefGoogle Scholar
Kelly, E., Kossek, E., Hammer, L., Durham, M., Bray, J., Chermack, K., Murphy, L., & Kaskubar, D. (2008). Getting there from here: Research on the effects of work–family initiatives on work–family conflict and business outcomes. The Academy of Management Annals, 2, 305349. doi:10.1080/19416520802211610.CrossRefGoogle ScholarPubMed
Kirby, E. L., & Krone, K. J. (2002). ‘The policy exists but you can't really use it,’ communication and the structuration of work–family policies. Journal of Applied Communication Research, 30(1), 5072. doi:10.1080/00909880216577.CrossRefGoogle Scholar
Knies, E. (2011). When do supervisors support ‘tailor-made’ work arrangements? An exploratory study. Labour and Industry, 21, 621643.CrossRefGoogle Scholar
Kossek, E. E., Pichler, S., Bodner, T., & Hammer, L. B. (2011). Workplace social support and work–family conflict: A meta-analysis clarifying the influence of general and work–family specific supervisor and organizational support. Personnel Psychology, 64(2), 289313. doi:10.1111/j.1744-6570.2011.01211.x.CrossRefGoogle ScholarPubMed
Lewis, S., Gambles, R., & Rapoport, R. (2007). The constraints of a ‘work–life balance’ approach: An international perspective. International Journal of Human Resource Management, 18(3), 360373. doi:10.1080/09585196601165577.CrossRefGoogle Scholar
Lu, J., Siu, O., Spector, P., & Shi, K. (2009). Antecedents and outcomes of a fourfold taxonomy of work–family balance in Chinese employed parents. Journal of Occupational Health Psychology, 14(2), 182192. doi:10.1037/a0014115.CrossRefGoogle ScholarPubMed
McCarthy, A., Darcy, C., & Grady, G. (2010). Work–life balance policy and practice: Understanding line manager attitudes and behaviours. Human Resource Management Review, 20, 12571276. doi:10.1016/j.hrmr.2009.12.001.CrossRefGoogle Scholar
McCarthy, A., Cleveland, J., Hunter, S., Darcy, C., & Grady, G. (2013). Employee work–life balance outcomes in Ireland: A multilevel investigation of supervisory support and perceived organizational support. International Journal of Human Resource Management, 24(6), 12571276. doi:10.1080/09585192.709189.CrossRefGoogle Scholar
McDonald, P., Brown, K., & Bradley, L. (2005). Explanations for the provision-utilization gap in work–life policy. Women in Management Review, 20(1), 3755. doi:10.1108/09649420510579568.CrossRefGoogle Scholar
McDonald, P., & Cathcart, A. (2015). A manager centred perspective on work–life integration. In Wilkinson, A., Townsend, K. & Suder, G. (Eds.), Handbook on managing managers (pp. 245263). Cheltenham, UK: Edward Elgar.CrossRefGoogle Scholar
Michel, J., Kotrba, L., Mitchelson, J., Clark, M., & Baltes, B. (2011). Antecedents of work–family conflict: A meta-analytic review. Journal of Organizational Behavior, 32, 689725. doi:10.1002/job695.CrossRefGoogle Scholar
Michielsens, R., Bingham, C., & Clarke, L. (2014). Managing diversity through flexible work arrangements: Management perspectives. Employee Relations, 36(1), 4969. doi:10.1108/ER-06-2012-0048.CrossRefGoogle Scholar
Mowday, R. T., Porter, L. W., & Steers, R. M. (1982). Employee organization linkages: The psychology of commitment, absenteeism, and turnover. New York: Academic Press, pp. 219229.Google Scholar
Netemeyer, R., Boles, J., & McMurrian, R. (1996). Development and validation of work–family conflict and work–family conflict scales. Journal of Applied Psychology, 81(4), 400410.CrossRefGoogle Scholar
O'Driscoll, M., Poelmans, S., Spector, P., Kalliath, T., Allen, T., Cooper, C., & Sanchez, J. (2003). Family-responsive interventions, perceived organizational and supervisor support, work–family conflict, and psychological strain. International Journal of Stress Management, 10, 326344. doi:10.1037/1072-5245.10.4.326a.CrossRefGoogle Scholar
Oishi, A. S., Chan, R. K. H., Wang, L. L., & Kim, J. (2015). Do part-time jobs mitigate workers’ work–family conflict and enhance wellbeing? New evidence from four East-Asian societies. Social Indicators Research, 121(1), 525. doi:10.1007/s11205-014-0624-8.CrossRefGoogle Scholar
Pasamar, S. (2015). Availability and use of work–life benefits: What's in between? Personnel Review, 44(6), 949969. Retrieved from https://gateway.library.qut.edu.au/login?url=https://search-proquest-com.ezp01.library.qut.edu.au/docview/1709748844?accountid=13380.CrossRefGoogle Scholar
Perrigino, M., Dunford, B. B., & Wilson, K. S. (2018). Work–family backlash: The ‘dark side’ of work–family balance (WLB) policies. Academy of Management Annals, 12(2), 600630. doi:10.5465/annals.2016.0077.CrossRefGoogle Scholar
Perry-Smith, J., & Blum, T. (2000). Work–family human resource bundles and perceived organizational performance. Academy of Management Journal, 43, 11071117.CrossRefGoogle Scholar
Peters, P., & Heusinkveld, S. (2010). Institutional explanations for managers’ attitudes towards tele homeworking. Human Relations, 63, 107135. doi:10.1177/0018726709336025.CrossRefGoogle Scholar
Pocock, B., Strazzari, S., van Wanrooy, B., & Bridge, K. (2001). Fifty families: What unreasonable hours are doing to Australians, their families and their communities. Adelaide: ACTU. Retrieved from https://www.actu.asn.au/public/papers/fiftyfamilies.html.Google Scholar
Radcliffe, L. S., & Cassell, C. (2015). Flexible working, work–family conflict, and maternal gatekeeping: The daily experience of dual-earner couples. Journal of Occupational and Organizational Psychology, 88(4), 835855. doi:10.1111/joop.12100.CrossRefGoogle Scholar
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698.CrossRefGoogle ScholarPubMed
Risman, B. J. (2009). From doing to undoing: Gender as we know it. Gender and Society, 23(1), 8184.CrossRefGoogle Scholar
Rogier, S. A., & Padgett, M. Y. (2004). The impact of utilizing a flexible work schedule on the perceived career advancement potential of women. Human resource Development Quarterly, 15(1), 89106. doi:10.1002/hrdq.1089.CrossRefGoogle Scholar
Rudman, L., & Mescher, K. (2013). Penalizing men who request a family leave: Is flexibility stigma a femininity stigma? Journal of Social Issues, 69(2), 322340.CrossRefGoogle Scholar
Straub, C. (2012). Antecedents and organizational consequences of family supportive supervisor behaviour: A multilevel conceptual framework for research. Human Resource Management Review, 22, 1526. doi:10.1016/j.hrmr.2011.08.001.CrossRefGoogle Scholar
Sweet, S., Pitt-Catsouphes, M., Besen, E., & Golden, L. (2014). Explaining organizational variation in flexible work arrangements: Why the pattern and scale of availability matter. Community, Work & Family, 17(2), 115141. doi:10.1080/13668803.2014.887553.CrossRefGoogle Scholar
Thompson, C., Beauvais, L., & Lyness, K. (1999). When work–family benefits are not enough: The influence of work–family culture on benefit utilization, organizational attachment, and work–family conflict. Journal of Vocational Behavior, 54, 392415. doi:10.1006/jvbe.1998.1681.CrossRefGoogle Scholar
Timms, C., Brough, P., O'Driscoll, M., Kalliath, T., Siu, O. L., Sit, C., & Lo, D. (2015). Flexible work arrangements, work engagement, turnover intentions and psychological health. Asia Pacific Journal of Human Resources, 53, 83103. doi:10.1111/1744-7941.12030.CrossRefGoogle Scholar
Turner, M., & Lindgard, H. (2016). Community role salience: The development and testing of a new measure. Community, Work and Family, 19(5), 588603. doi:10.1080/13668803.2015.1117419.CrossRefGoogle Scholar
Warr, P., Butcher, V., & Robertson, I. (2004). Activity and psychological well-being in older people. Aging and Mental Health, 8(2), 172183. doi:10.1080/13607860410001649662.CrossRefGoogle ScholarPubMed
Warr, P., Cook, J., & Wall, T. (1979). Scales for the measurement of some work attitudes and aspects of psychological well-being. Journal of Occupational Psychology, 52, 129148.CrossRefGoogle Scholar
Wattis, L., Standing, K., & Yerkes, M. (2013). Mothers and work–life balance: Exploring the contradictions and complexities involved in work–family negotiation. Community, Work and Family, 16(1), 119. doi:10.1080/13668803.2012.722008.CrossRefGoogle Scholar
Webber, G., & Williams, C. (2008). Mothers in ‘good’ and ‘bad’ part-time jobs: Different problems, same results. Gender and Society, 22(6), 752777. doi:10.1177/0891243208325698.CrossRefGoogle Scholar
Williams, J. C., Blair-Loy, M., & Berdahl, J. L. (2013). Cultural schemas, social class, and the flexibility schema. Journal of Social Issues, 69(2), 209234.CrossRefGoogle Scholar
Yuile, C., Chang, A., Gudmundsson, A., & Sawang, S. (2012). The role of life friendly policies on employees’ work–life balance. Journal of Management and Organization, 18(1), 5363. doi:10.5172/jmo.2012.18.1.53.CrossRefGoogle Scholar