Hostname: page-component-8448b6f56d-42gr6 Total loading time: 0 Render date: 2024-04-18T12:40:55.848Z Has data issue: false hasContentIssue false

From Analysis to Evaluation: Brand Management and the Future of I-O Psychology

Published online by Cambridge University Press:  22 November 2017

Kevin P. Nolan*
Affiliation:
Psychology Department, Hofstra University
*
Correspondence concerning this article should be addressed to Kevin P. Nolan, PhD, Psychology Department, Hofstra University, Hempstead, NY 11549. E-mail: kevin.p.nolan@hofstra.edu

Extract

Aguinis et al. (2017) address an issue of upmost importance for the field of industrial-organizational (I-O) psychology: recruitment. The ability to attract and retain talented individuals is a principle determinant of success in a knowledge-driven economy (Yu & Cable, 2012). The focal article notes that future practitioners and researchers are commonly exposed to the field of I-O psychology for the first time via introductory courses taken during their undergraduate education. A study by Rose et al. (2014) likewise suggests that introductory courses are among the most popular channels through which business and human resource professionals learn about I-O psychology. Consequently, the information communicated in these courses not only shapes the beliefs and behaviors of those who might one day produce/provide the goods/services of I-O psychology, but also those who might consume them. Introductory courses are, therefore, both an important recruitment source as well as an important marketing channel. Aguinis et al. provide a much-needed content analysis of the information communicated to students through introductory textbooks and offer insight into the ways in which this information may affect the future of I-O psychology. Building from their analysis of content, this commentary offers an approach to program evaluation that utilizes the principles of brand management to better understand how the messages communicated to students impact their beliefs about the field. Moving from analysis to evaluation is a logical next step in making a desired future for I-O psychology.

Type
Commentaries
Copyright
Copyright © Society for Industrial and Organizational Psychology 2017 

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Aaker, J. L. (1999). The malleable self: The role of self-expression in persuasion. Journal of Marketing Research, 36, 4557.Google Scholar
Aguinis, H., Ramani, R. S., Campbell, P. K., Bernal-Turnes, P., Drewry, J. M., & Edgerton, B. T. (2017). Most frequently cited sources, articles, and authors in industrial-organizational psychology textbooks: Implications for the science–practice divide, scholarly impact, and future of the field. Industrial and Organizational Psychology: Perspectives on Science and Practice, 10 (4), 507–557.Google Scholar
Church, A. H., Burke, W. W., & Van Eynde, D. F. (1994). Values, motives, and interventions of organization development practitioners. Group & Organization Management, 19, 550.Google Scholar
Davies, G., & Chun, R. (2002). Gaps between the internal and external perceptions of the corporate brand. Corporate Reputation Review, 5, 144158. doi:10.1057/palgrave.crr.1540171 Google Scholar
Davies, G., & Miles, L. (1998). Reputation management: theory versus practice. Corporate Reputation Review, 2, 1627.Google Scholar
Edwards, J. E., Scott, J. C., & Raju, N. S. (2003). The human resources program-evaluation handbook. Thousand Oaks, CA: Sage Publications, Inc.CrossRefGoogle Scholar
Katz, D. (1960). The functional approach to the study of attitudes. Public Opinion Quarterly, 24, 163204.CrossRefGoogle Scholar
Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57, 122.CrossRefGoogle Scholar
Keller, K. L. (1998). Strategic brand management: Building, measuring, and managing brand equity. Upper Saddle River, NJ: Prentice Hall.Google Scholar
Keller, K. L. (2000). The brand report card. Harvard Business Review, 78, 310.Google Scholar
Kotler, P. H. (1991). Marketing management: Analysis, planning, and control. Englewood Cliffs, NJ: Prentice-Hall.Google Scholar
Lefkowitz, J. (2005). The values of industrial-organizational psychology: Who are we? The Industrial-Organizational Psychologist, 43, 1320.Google Scholar
Lievens, F., & Highhouse, S. (2003). The relation of instrumental and symbolic attributes to a company's attractiveness as an employer. Personnel Psychology, 56, 75102.Google Scholar
Nolan, K. P., Islam, S., & Quartarone, M. (2014). The influence of vocational training on the brand images of organizational consultants. The Psychologist-Manager Journal, 17, 245278.Google Scholar
Rose, M., Drogan, O., Spencer, E., Rupprecht, E., Singla, N., McCune, E., & Rotolo, C. (2014). I-O psychology and SIOP brand awareness among business professionals, HR professional, faculty members, and college students. The Industrial-Organizational Psychologist, 52, 154162.Google Scholar
Ryan, A. M., & Ford, J. K. (2010). Organizational psychology and the tipping point of professional identity. Industrial and Organizational Psychology, 3, 241258.Google Scholar
Yu, K. Y. T., & Cable, D. M. (2012). Recruitment and competitive advantage: A brand equity perspective. In Kozlowski, S. W. J. (Ed.), The Oxford handbook of organizational psychology (Vol. 1, pp. 197220). New York: Oxford University Press.Google Scholar