Hostname: page-component-8448b6f56d-gtxcr Total loading time: 0 Render date: 2024-04-23T09:24:54.203Z Has data issue: false hasContentIssue false
  • English
  • Français

Walk-In Counselling Services: Making the Most of One Hour

Published online by Cambridge University Press:  12 June 2012

Arnold Slive  and
Monte Bobele
Arnold Slive*
Affiliation:
Clinical and Consulting Psychologist, 11603 Ladera Vista #27, Austin TXUSA, 78759
Monte Bobele
Affiliation:
Psychology Department, Our Lady of the Lake University, San Antonio, Texas
*
Address for correspondence: 11603 Ladera Vista #27, Austin, Texas, USA. Email: arnie@slive.ca
Get access

Abstract

This article describes walk-in single session counselling, a form of service delivery that enables clients to receive one session of counselling without the usual hurdles of intake and wait times. We distinguish between walk-in counselling and single session therapy by appointment. We describe a mindset for therapists that supports walk-in work. We also describe the workings of a walk-in session using a transcript, with commentary, of an actual session. Benefits and possible applications of the walk-in counselling concept are discussed.

Keywords

brief therapyaccessibilitycost efficiencymental health services
Type
Articles
Information
Australian and New Zealand Journal of Family Therapy , Volume 33 , Issue 1 , March 2012 , pp. 27 - 38
Copyright
Copyright © The Authors 2012

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Baldwin, S. A., Berkeljon, A., Atkins, D. C., Olsen, J. A., & Nielsen, S. L. (2009). Rates of change in naturalistic psychotherapy: Contrasting dose-effect and good-enough level models of change. Journal of Consulting & Clinical Psychology, 77, 203–211. doi: 10.1037/a0015235CrossRefGoogle ScholarPubMed
Barkham, M., Connell, J., Stiles, W., Miles, J., Margison, F., Evans, C., & Mellor-Clark, J. (2006). Dose-effect relations and responsive regulation of treatment duration: The good enough level. Journal of Consulting and Clinical Psychology, 74, 160.CrossRefGoogle ScholarPubMed
Berg, I. K., & Miller, S. D. (1992). Working with the problem drinker: A solution-focused approach. New York: W. W. Norton.Google Scholar
Bloom, B. L. (2001). Focused single-session psychotherapy: A review of the clinical and research literature. Brief treatment and crisis intervention, 1, 75–86.CrossRefGoogle Scholar
Bobele, M., Lopez, S., Scamardo, M., & Solórzano, B. (2008). Single-session walk-in therapy with Mexican-American clients. Journal of Systemic Therapies, 27, 75–89.CrossRefGoogle Scholar
Clements, R., McElheran, N., Hackney, R., & Park, H. (2011). The Eastside Family Centre: 20 years of single-session walk-in therapy. In Slive, A. & Bobele, M. (Eds.), When one hour is all you have: Effective therapy for walk-in clients (pp. 109–127). Phoenix, AZ: Zeig, Tucker & Theisen.Google Scholar
Duncan, B. L., Miller, S. D., & Sparks, J. (2004). The heroic client: A revolutionary way to improve effectiveness through client-directed, outcome informed therapy. San Francisco: Jossey-Bass.Google Scholar
Duncan, B., Miller, S., Wampold, B., & Hubble, M. (Eds.). (2010). The heart and soul of change: Delivering what works in therapy. Washington, DC: American Psychological Association.CrossRefGoogle Scholar
Feaster, D. J., Newman, F. L., & Rice, C. (2003). Longitudinal analysis when the experimenter does not determine when treatment ends: What is dose response? Clinical Psychology & Psychotherapy, 10, 352–360. doi: 10.1002/cpp.382CrossRefGoogle Scholar
Fisch, R. (1994). Basic elements in the brief therapies. In Hoyt, M. F. (Ed.), Constructive therapies 1 (pp. 126–139). New York: Guilford.Google Scholar
Freedman, J., & Coombs, G. (1996). Narrative therapy: The social construction of preferred realities. New York: W. W. NortonGoogle Scholar
Haley, J., & Richeport-Haley, M. (2003). The art of strategic therapy. New York: Bruner-Routledge.Google Scholar
Hansen, N. B., & Lambert, M. J. (2003). An evaluation of the dose-response relationship in naturalistic treatment settings using survival analysis. Mental Health Services Research, 5 (1), 1–12. doi: 10.1023/a:1021751307358CrossRefGoogle ScholarPubMed
Harnett, P., O'Donovan, A., & Lambert, M. J. (2010). The dose response relationship in psychotherapy: Implications for social policy. Clinical Psychologist, 14, 39–44. doi: 10.1080/13284207.2010.500309CrossRefGoogle Scholar
Howard, K. I., Kopta, S. M., Krause, M. S., & Orlinsky, D. E. (1986). The dose-effect relationship in psychotherapy. American Psychologist, 41, 159–164.CrossRefGoogle ScholarPubMed
Hoyt, M. (1994). Single-session solutions. In Hoyt, M. F. (Ed.), Constructive therapies 1 (pp. 140–159). New York: Guilford.Google Scholar
Hoyt, M. (2009). Brief therapies: Principles and practices. Phoenix, AZ: Zeig, Tucker & Theisen.Google Scholar
Lambert, M., & Forman, E. (2002). The psychotherapy dose-response effect and its implications for treatment delivery services. Clinical Psychology: Science and Practice, 9, 330.Google Scholar
Lipchick, E. (2002). Beyond technique in solution-focused therapy. New York: Guilford.Google Scholar
Ray, W., & Keeney, B. (1993). Resource focused therapy. London: Karnac.Google Scholar
Schoener, G. R. (2011). Walk-in counseling center: Minneapolis, Minnesota. In Slive, A. & Bobele, M. (Eds.), When one hour is all you have: Effective therapy for walk-in clients (pp. 95–108). Phoenix, AZ: Zeig, Tucker & Theisen.Google Scholar
Seligman, M. E. P. (1995). The effectiveness of psychotherapy: The Consumer Reports study. American Psychologist, 50, 965–974. doi: 10.1037/0003-066x.50.12.965Google Scholar
Slive, A. (Ed.). (2008). Walk-in single session therapy. Journal of systemic therapies, 27, 1–89.CrossRefGoogle Scholar
Slive, A., & Bobele, M. (Eds.). (2011). When one hour is all you have: Effective therapy for walk-in clients. Phoenix, AZ: Zeig, Tucker & Theisen.Google Scholar
Slive, A., MacLaurin, B., Oakander, M., & Amundson, J. (1995). Walk-in single sessions: A new paradigm in clinical service delivery. Journal of Systemic Therapies, 14 (1), 3–11.CrossRefGoogle Scholar
Talmon, M. (1990). Single-session therapy. San Francisco: Jossey-Bass.Google Scholar
Wampold, B. E. (2001). The great psychotherapy debate: Models, methods and findings. Mahwah, NJ: Lawrence Erlbaum.Google Scholar
White, M. (1986). Negative explanation, restraint and double description: A template for family therapy. Family Process, 25, 169–184.CrossRefGoogle ScholarPubMed
White, M., & Epston, D. (1990). Narrative means to therapeutic ends. New York: Norton.Google Scholar
Wolgast, B. M., Lambert, M. J., & Puschner, B. (2003). The dose-response relationship at a college counseling center: Implications for setting session limits. Journal of College Student Psychotherapy, 18 (2), 15–29. doi: 10.1300/J035v18n02.CrossRefGoogle Scholar