Skip to main content Accessibility help
×
  • Cited by 55
Publisher:
Cambridge University Press
Online publication date:
July 2011
Print publication year:
2011
Online ISBN:
9780511852015

Book description

The traditional view of the relationship between business and the arts is very much a one-way affair: organisations may endorse, fund or publicise the arts but the arts have nothing to offer from a business perspective. The Value of Arts for Business challenges this view by showing how the arts, in the form of Arts-based Initiatives (ABIs), can be used to enhance value-creation capacity and boost business performance. The book introduces and explains three models that show how organisations can successfully implement and manage ABIs. Firstly, the Arts Value Matrix enables managers to see how organisational value-drivers are affected by ABIs. Secondly, the Arts Benefits Constellation shows how to assess the benefits of using ABIs. Finally, the Arts Value Map shows how ABIs can be integrated and aligned with organisational strategy and operations. These models lay the foundations for a new research area exploring the links between arts and business.

Reviews

‘The Value of Arts for Business is a must-read for scholars of management as well as for the business leaders who seek to enhance their management skills to meet the challenges of the twenty-first century business landscape. The enterprises of the future will be seen less as mechanical systems and more like living organisms. Giovanni Schiuma combines the analytical force of a scholar with the vision and sensitivity of an artist to produce a thought-provoking exploration. Various Arts Based Initiatives provide practical ideas and platforms to help leaders to blend aesthetic intangibles such as emotive knowledge with tangible technical knowledge to affect organisational value creation.'

Nicolas Gorjestani - World Bank

‘In today's turbulent business environment, we can not keep using the same tools, and expect different results. We need innovation, new thinking patterns, and different angles to look at complex problems. This is what the arts can do for business. This book provides an innovative approach to engaging the employees, improving performance, and creating intangible assets for the organisation. It challenges the rigid view of organisations, and provides practical approaches that open new horizons for performance. We all need to read this book and add the arts to our tools in search of excellence.'

Yasar Jarrar - PricewaterhouseCoopers

‘This book asks - and answers - an important question: what is the role of arts in business? Beautifully explained, The Value of Arts for Business shows how you can use the arts to stimulate innovation … as well as engagement and passion. An important work on an important subject.'

Andy Neely - Advanced Institute of Management Research

Refine List

Actions for selected content:

Select all | Deselect all
  • View selected items
  • Export citations
  • Download PDF (zip)
  • Save to Kindle
  • Save to Dropbox
  • Save to Google Drive

Save Search

You can save your searches here and later view and run them again in "My saved searches".

Please provide a title, maximum of 40 characters.
×

Contents

References
Adajian, T.. 2009. ‘The definition of art’, in Zalta, E. N. (ed.), The Stanford Encyclopedia of Philosophy (online encyclopedia: http://plato.stanford.edu/entries/art-definition/).
Adler, N. J. 2006. ‘The arts and leadership: now that we can do anything, what will we do?’, Academy of Management Learning and Education, 5: 486–99.
Adler, N. J. 2010. ‘Going beyond the dehydrated language of management: leadership insight’, Journal of Business Strategy, 31, 4: 90–9.
Adler, P. S. and Kwon, S. W. 2002. ‘Social capital: prospects for a new concept’, Academy of Management Review, 27: 17–40.
Adner, R.. and Helfat, C. E. 2003. ‘Corporate effects and dynamic managerial capabilities’, Strategic Management Journal, 24: 1,011–25.
Afuah, A.. 2000. ‘How much do your competitors’ capabilities matter in the face of technological change?', Strategic Management Journal, 21: 387–404.
Ambrosini, V.. and Bowman, C.. 2001. ‘Tacit knowledge: some suggestions for operationalisation’, Journal of Management Studies, 38: 811–29.
Amis, J., Slack, T. and Hinings, C. R. 2004. ‘The pace, sequence and linearity of radical change’, Academy of Management Journal, 47: 15–39.
Amit, R.. and Schoemaker, P. J. 1993. ‘Strategic assets and organizational rent’, Strategic Management Journal, 14: 33–46.
Anand, V., Glick, W. H. and Manz, C. C. 2002. ‘Thriving on the knowledge of outsiders: tapping organisational social capital’, Academy of Management Executive, 16: 87–101.
Aragon-Correa, J. A. and Sharma, S.. 2003. ‘A contingent resource-based view of proactive corporate environmental strategy’, Academy of Management Review, 28: 71–88.
Argyris, C.. 1964. Integrating the Individual and the Organisation. New York: JohnWiley.
Argyris, C. and Schön, D.. 1996. Organisational Learning: Theory, Method and Practice. Reading, MA: Addison-Wesley.
Arkes, H. R., Herren, L. T. and Isen, A. M. 1988. ‘The role of potential loss in the influence of affect on risk-taking behaviour’, Organisational Behaviour and Human Decision Processes, 42: 181–93.
Austin, R. D. 2008. ‘Aesthetic coherence and the hunt for big margins’, Harvard Business Review, January: 18–20.
Austin, R. D. and Devin, L. 2003. Artful Making: What Managers Need to Know About How Artists Work. Upper Saddle River, NJ: Prentice Hall.
Axelrod, R.. and Cohen, M. D. 2000. Harnessing Complexity. New York: Basic Books.
Bain, J. S. 1956. Barriers to New Competition. Cambridge, MA: Harvard University Press.
Baker, W.. 1990. ‘Market networks and corporate behaviour’, American Journal of Sociology, 96: 589–625.
Bangle, C.. 2001. ‘The ultimate creativity machine: how BMW turns art into profit’, Harvard Business Review, January: 47–55.
Barney, J. B. 1991. ‘Firm resources and sustained competitive advantage’, Journal of Management, 17: 99–120.
Barney, J. B. 2001. ‘Is the resource-based “view” a useful perspective for strategic management research? Yes’, Academy of Management Review, 26: 41–56.
Barrett, F. J.. 1998. ‘Managing and improvising: lessons from jazz’, Career Development International, 3: 283–6.
Barrett, F. J.. 2000. ‘Cultivating an aesthetic of unfolding: jazz improvisation as a self-organising system’, in Linstead, S. and Höpfl, H. (eds.), The Aesthetics of Organisation. London: Sage Publications.
Barry, D.. 1994. ‘Making the invisible visible: using analogically based methods to surface the organizational unconscious’, Organizational Development Journal, 12: 37–48.
Baumgarten, A. G. 1750. Aesthetica. Hildesheim, Germany: Olms.
Beardsley, M. 1982. The Aesthetic Point of View. Ithaca, NY: Cornell University Press.
Becker, G. S. 1964. Human Capital. New York: National Bureau of Economic Research.
Beckwith, A. 2003. ‘Improving business performance: the potential of arts in training’, Industrial and Commercial Training, 35: 207–9.
Benedict, S. 1991. Public Money and the Muse: Essays on Government Funding for the Arts. New York: W. W. Norton.
Berg, I. 1969. Education and Jobs: the Great Training Robbery. New York: Praeger Publishers.
Berkeley, G. 2008(1710). A Treatise Concerning the Principles of Human Knowledge. Dublin: Aaron Rhames for Jeremy Pepyat.
Berman, M. 1984. The Reenchantment of the World. New York: Bantam Books.
Bianchini, F. 1993. ‘Remaking European cities: the role of cultural policies’, in Bianchini, F. and Parkinson, M. (eds.), Cultural Policy and Urban Regeneration. New York: Manchester University Press, 1–20.
Boal, A. 1985. Theatre of the Oppressed. New York: Theatre Communication Group.
Boisot, M. H. 1998. Knowledge Assets: Securing Competitive Advantage in the Information Economy. Oxford: Oxford University Press.
Bolino, M. C., Turnley, W. H. and Bloodgood, J. M. 2002. ‘Citizenship behaviour and the creation of social capital in organisation’, Academy of Management Review, 27: 505–22.
Bontis, N. 1998. ‘Intellectual capital: an explanatory study that develops measures and models’, Management Decision, 36: 63–76.
Bourne, M. (ed.) 2001. Handbook of Performance Measurement. London: GEE Publishing Ltd.
Boyatzis, R., McKee, A. and Goleman, D. 2002. ‘Reawakening your passion for work’, Harvard Business Review, April: 87–94.
Boyle, M.. and Ottensmeyer, E.. 2005. ‘Solving business problems through the creative power of the arts: catalyzing change at Unilever’, Journal of Business Strategy, 26, 5: 14–21.
Brehm, J. W. and Self, E. A. 1989. ‘The intensity of motivation’, Annual Review of Psychology, 40: 109–31.
Brooks, A. C. and Kushner, R. J.. 2001. ‘Cultural policy and urban development’, International Journal of Arts Management, 3: 4–15.
Brown, S. L. and Eisenhardt, K. M. 1995. ‘Product development: past research, present findings, and future directions’, Academy of Management Review, 20: 343–78.
Brown, S. M.. 2009. Play. London: Penguin Group.
Bruch, H.. and Ghoshal, S.. 2003. ‘Unleashing organizational energy’, MIT Sloan Management Review, 45: 45–51.
Budd, M.. 1995. Values of Art. London: Penguin Books.
Burgi, P., Jacobs, C.. and Roos, J.. 2005. ‘From metaphor to practice in the crafting of strategy’, Journal of Management Inquiry, 14, 1: 78–94.
Burnham, J.., Augustine, N.. and Adelman, K.. 2001. Shakespeare in Charge: the Bard's Guide to Learning and Succeeding on the Business Stage. New York: Hyperion.
Burns, T.. and Stalker, G. M. 1961. The Management of Innovation. London: Tavistock.
Burt, G. 1992. Structural Holes. The Social Structure of Competition. Cambridge, MA: Harvard University Press.
Burt, R. S.. 1997. ‘The contingent value of social capital’, Administrative Science Quarterly, 42: 339–65.
Callahan, E.. 1988. The Role of Emotion in Ethical Decision Making. Cambridge University Press.
Carlucci, D.., Marr, B.. and Schiuma, G.. 2004. ‘The knowledge value chain: how intellectual capital impacts business performance’, International Journal of Technology Management, 27: 575–90.
Carlucci, D.. and Schiuma, G.. 2007. ‘Assessing and managing knowledge assets for company value creation’, in Yoosuf, C. (ed.), Knowledge Management Integrated. Heidelberg, Germany: Heidelberg Press, 27–46.
Carlucci, D.. and Schiuma, G 2009. ‘Applying the analytic network process to disclose knowledge assets value creation dynamics’, Expert Systems With Applications, 36, 4: 7,687–94.
Carlucci, D.. and Schiuma, G.. 2010. ‘Determining key performance indicators: an analytical network approach’, in Gunasekaran, A. and Sandhu, M. (eds.), Handbook on Business Information Systems. Abingdon: World Scientific Publishing.
Carmeli, A. and Tishler, A.. 2004. ‘The relationships between intangible organizational elements and organizational performance’, Strategic Management Journal, 25: 1,257–78.
Carter, P.. and Jackson, N.. 2000. ‘An-aesthetics’, in Linstead, S and Höpfl, H. (eds.), The Aesthetics of Organisation. London: Sage Publications.
Caves, R. E.. and Porter, M. E. 1977. ‘From competitive entry barriers to mobility barriers: conjectural decisions and contrived deterrence to new competition’, Quarterly Journal of Economics, 91: 241–62.
Champoux, J. E.. 1999. ‘Film as a teaching resource’, Journal of Management Inquiry, 8: 206–17.
Chung, S.., Singh, H.. and Lee, K.. 2000. ‘Complementarity, status similarity and social capital as drivers of alliance formation’, Strategic Management Journal, 21: 1–22.
Clegg, S.., Kornberger, M.. and Pitsis, T.. 2005. Managing and Organisations. London: Sage Publications.
Cockburn, I. M.., Henderson, R. M. and Stern, S.. 2000. ‘Untangling the origins of competitive advantage’, Strategic Management Journal, 21: 1,123–45.
Coleman, J. S.. 1990. Foundations of Social Theory. Cambridge, MA: Harvard University Press.
Collins, R.. 1981. ‘On the micro-foundations of macrosociology’, American Journal of Sociology, 8: 984–1,014.
Collins, R.. 1993. ‘Emotional energy as the common denominator of rational action’, Rationality and Society, 5: 203–230.
Collis, D. J. 1991. ‘A resource-based analysis of global competition: the case of the bearings industry’, Strategic Management Journal, 12: 49–68.
Conner, K. R. 1991. ‘A historical comparison of resource-based theory and five schools of thought within industrial organization economics: do we have a new theory of the firm?’, Journal of Management, 17: 121–54.
Corrigan, P.. 1999. Shakespeare on Management: Leadership Lessons for Today's Managers. London: Kogan Page.
Corsun, D. L., Young, C. A.., McManus, A.. and Erdem, M.. 2006. ‘Overcoming managers’ perceptual shortcuts through improvisational theater games', Journal of Management Development, 25: 298–315.
Cross, R.., Baker, W.. and Parker, A.. 2003. ‘What creates energy in organizations?’ MIT Sloan Management Review,Summer: 51–6.
Crossan, M.. 1997. ‘Improvise and innovate’, Ivey Business Quarterly, Autumn: 1–6.
Csikszentmihalyi, M.. 1990. Flow. The Psychology of Optimal Experience. New York: Harper & Row.
Csikszentmihalyi, M.. and Robinson, M.. 1991. Art of Seeing. The Interpretation of Aesthetic Encounter. New York: Oxford University Press.
Damasio, A.. 2006. Descartes' Error. London: Vintage.
Danto, A.. 1981. The Transfiguration of the Commonplace. Cambridge, MA: Harvard University Press.
Darsø, L.. 2004. Artful Creation: Learning-tales of Arts-in-Business. Gylling, Denmark: Narayana Press.
Davemport, S. L. and Beers, M. C. 1996. ‘Improving knowledge work processes’, Sloan Management Review, 37: 53–65.
Davemport, T. H.. and Prusak, L.. 1998. Working Knowledge: How Organizations Manage What They Know. Cambridge, MA: Harvard Business School Press.
Davemport, T. H., Thomas, R. J.. and Cantrell, S.. 2002. ‘The mysterious art and science of knowledge-worker performance’, MIT Sloan Management Review, 43, 3: 23–30.
Davies, S.. 1991. Definitions of Art. Ithaca, NY: Cornell University Press.
Deasy, R.. (ed.), 2002. Critical Links: Learning in the Arts and Student Academic and Social Development. Washington, DC: Arts Education Partnership.
Deasy, R.. 2004. The Arts and Education: New Opportunities for Research. Washington, DC: Arts Education Partnership.
DeFilippi, R. J. and Arthur, M. B. 1998. ‘Paradox in project based enterprise’, California Management Review, 40: 125–39.
Denhardt, R. B. and Denhardt, J. V. 2006. The Dance of Leadership: The Art of Leading in Business, Government, and Society. Armonk, NY: M. E. Sharpe.
Sousa, R.. 2009. ‘Emotions’, in Zalta, E. N (ed.), The Stanford Encyclopedia of Philosophy (online encyclopedia: http://plato.stanford.edu/entries/conceptual-art/).
Dess, G. G.. and Picken, J. C. 2000. ‘Changing roles: leadership in the 21st century’, Organizational Dynamics, 29: 18–34.
Dick, R.. 1995. Artful Work. Awakening, Joy, Meaning, and Commitment in the Workplace. San Francisco, CA: Berrett-Koehler.
Dickie, G.. 1984. The Art Circle. New York: Haven.
Dierickx, I.. and Cool, K.. 1989. ‘Asset stock accumulation and sustainability of competitive advantage’, Management Science, 35: 1,504–11.
Dissanayake, E.. 1990. What is Art For?Seattle, WA: University of Washington Press.
Dissanayake, E.. 2000. Art and Intimacy: How the Arts Began. Seattle, WA: University of Washington Press.
Dolev, J. C., Friedlaender, F.., Krohner, L.. and Braverman, I. M.. 2001. ‘Use of art to enhance visual diagnostic skills’, Journal of the American Medical Association, 286: 1,020–1.
Donaldson, T.. and Preston, L. E.. 1995. ‘The stakeholder theory of the corporation: concepts, evidences and implications’, Academy of Management Review, 20: 65–91.
Dosi, G.., Nelson, R. R.. and Winter, S. G. (eds.), 2000. The Nature and Dynamics of Organizational Capabilities. Oxford: Oxford University Press.
Dow, A. W., Leong, D.., Anderson, A.. and Wenzel, R.. 2007. ‘Using theater to teach clinical empathy: a pilot study’, Journal of General Internal Medicine, 22: 1,114–18.
Drucker, P. F.. 1999. Management Challenges of the 21st Century. New York: Harper Business.
Dutta, S.., Bergen, M.., Levy, D.., Ritson, M.. and Zbaracki, M.. 2002. ‘Pricing a strategic capability’, MIT Sloan Management Review, 43: 61–6.
Eisner, E. W.. 2002. The Arts and the Creation of Mind. New Haven, CT: Yale University Press.
Ekman, P.. 1992. ‘An argument for basic emotions’, Cognition and Emotion, 6: 169–200.
Ekman, P.. and Davidson, R. J.. 1994. The Nature of Emotion: Fundamental Questions. Oxford: Oxford University Press.
Epstein, S.. 1994. ‘Integration of the cognitive and the psychodynamic unconscious’, American Psychologist, 49: 709–24.
Fineman, S.. 1985. Social Work Stress and Intervention. Aldershot: Gower.
Fischer, H. M. and Pollock, T. G.. 2004. ‘Effects of social capital and power on surviving transformational change: the case of initial public offering’, Academy of Management Journal, 47: 463–81.
Fiske, E.. (ed.), 1999. Champions of Change: the Impact of the Arts on Learning. Arts Education Partnership and President's Committee on the Arts and the Humanities (www.aep-arts.org/files/publications/ChampsReport.pdf).
Flam, H.. 1993. ‘Fear, loyalty and greedy organisations’, in Fineman, S (ed.), Emotion in Organisations. London: Sage Publications, 58–75.
Florida, R.. 2004. The Rise of the Creative Class. New York: Basic Books.
Frank, R. H.. 1988. Passions within Reason: the Strategic Role of the Emotions. New York: W. W. Norton.
Friedman, T. L.. 2005. The World is Flat: a Brief History of the 21st Century. New York: Farrar, Straus and Giroux.
Frijda, N. H.. 1988. ‘The laws of emotion’, American Psychologist, 43: 349–58.
Frost, P. J.., Moore, L. F.., Louis, M. R.., Lundberg, C. C.. and Martin, J.. 1985. Organisational Culture. London: Sage Publications.
Gallos, J.. 2009. ‘Artful teaching: using visual, creative and performing arts in contemporary management education’, in Armstrong, S and Fukami, C (eds.), Handbook of Management Learning, Education and Development. Thousand Oaks, CA: Sage Publishing.
Gaut, B.. 2000. ‘The cluster account of art’, in Carroll, N (ed.), Theories of Art Today. Madison, WI: University of Wisconsin Press, 25–45.
Giacalone, R. A.. and Rosenfeld, P. R.. 1991. Applied Impression Management. London: Sage Publications.
Gibb, S.. 2004. ‘Arts-based training in management development: the use of improvisational theatre’, Journal of Management Development, 23: 741–50.
Gobe, M.. 2001. Emotional Branding: the New Paradigm for Connecting Brands to People. New York: Acworth Press.
Goldman, A. H.. 1995. Aesthetic Value. Boulder, CO: Westview Press.
Goleman, D.. 1995. Emotional Intelligence. London: Bloomsbury Publishing.
Grant, R. M.. 1991. ‘The resource-based theory of competitive advantage: implications for strategy formulation’, California Management Review, 33: 114–35.
Grant, R. M.. 1996a. ‘Prospering in dynamically competitive environments: organizational capability as knowledge integration’, Organization Science, 7: 375–87.
Grant, R. M.. 1996b. ‘Toward a knowledge-based theory of the firm’, Strategic Management Journal, 17: 109–22.
Grant, R. M.. 1997. ‘The knowledge-based view of the firm: implications for management practice’, Long Range Planning, 30: 450–4.
Gratton, L.. 2007. Hot Spots. London: FT Prentice Hall.
Green, M.. 2001. Variations on Blu Guitar. New York: The Lincoln Center Institute Lectures on Aesthetic Education, Teachers' College, Columbia University.
Greenfield, W. M.. 2004. ‘Decision making and employee engagement’, Employment Relations Today, Summer: 13–24.
Griffiths, R.. 1993. ‘The politics of cultural policy in urban regeneration strategies’, Policy and Politics, 21: 39–46.
Grisham, T.. 2006. ‘Metaphor, poetry, storytelling and cross-cultural leadership’, Management Decision, 44: 486–503.
Guss, D. M. 1989. To Weave and Sing. Arts, Symbol and Narrative in the South American Rain Forest. Berkeley, CA: University of California Press.
Hakim, D.. 2004. ‘GM executive preaches: sweat the smallest details’, New York Times, 5 January.
Hall, R.. 1992. ‘The strategic analysis of intangible resources’, Strategic Management Journal, 13: 135–44.
Hall, R.. 1993. ‘A framework linking intangible resources and capabilities to sustainable competitive advantage’, Strategic Management Journal, 14: 607–18.
Hamel, G.. 2000. Leading the Revolution. Cambridge, MA: Harvard Business School Press.
Hamel, G.. 2007. The Future of Management. Cambridge, MA: Harvard Business School Press.
Hamel, G.. 2009. ‘Moon shots for management’, Harvard Business Review, 87: 91–8.
Hassebrauck, M.. and Buhl, T.. 1996. ‘Three dimensional love’, Journal of Social Psychology, 136: 121–2.
Heber, L.. 1993. ‘Dance movement: a therapeutic program for psychiatric clients’, Perspectives in Psychiatric Care, 29 2: 22–9.
Held, D.., McGrew, A.., Goldblatt, D.. and Perraton, J.. 1999. Global Transformations. Palo Alto, CA: Stanford University Press.
Helfat, C. E.. and Peteraf, M. A.. 2003. ‘The dynamic resource-based view: capability lifecycles’, Strategic Management Journal, 24: 997–1,010.
Helfat, C. E.. and Raubitschek, R. S.. 2000. ‘Product sequencing: co-evolution of knowledge, capabilities and products’, Strategic Management Journal, 21: 961–79.
Henderson, R.. and Cockburn, I.. 1994. ‘Measuring competence? Exploring firm effects in pharmaceutical research’, Strategic Management Journal, 15: 63–84.
Hess, D.. 2009. ‘Art as a mirror of our time’, Hess Art Collection Catalogue. Stuttgart, Germany: Hatje Cantz.
Hill, C. W. L.. and Jones, G. R. 1992. Strategic Management Theory: an Integrated Approach. Boston, MA: Houghton Mifflin.
Hilpinen, R. 2004. ‘Artifact’, in Zalta, E. N (ed.), The Stanford Encyclopedia of Philosophy (see: plato.stanford.edu/entries/artifact/).
Hitt, M. A., Ireland, R. D.. and Hoskisson, R. E.. 1999. Strategic Management: Competitiveness and Globalisation. Cincinnati, OH: South-Western College Publishing.
Hochschild, A. R. 1983. The Managed Heart. Berkeley, CA: University of California Press.
Iansiti, M.. and Clark, K. B.. 1994. ‘Integration and dynamic capability: evidence from product development in automobiles and mainframe computers’, Industrial and Corporate Change, 3: 557–605.
Ireland, R. D., Hitt, M. A. and Vaidyanath, D.. 2002. ‘Alliance management as a source of competitive advantage’, Journal of Management, 28: 413–46.
Itami, H. and Roehl, T.. 1987. Mobilizing Invisible Assets. Cambridge, MA: Harvard University Press.
Jackson, M. R.. 1998Arts and culture indicators in community building: project update’, Journal of Arts Management Law and Society, 28: 201–05.
Jacobs, J.. 1961. The Death and Life of Great American Cities. New York: Random House.
Jacobson, M. 1993. Arts and Business. Singapore: Thames and Hudson.
Jamison, K. R. 1996. Touched with Fire. New York: The Free Press.
Jawahar, I. M. and McLaughlin, G. L. 2001. ‘Toward a descriptive stakeholder theory: an organisational life cycle approach’, Academy of Management Review, 26: 397–414.
Jeffrey, D., Jeffrey, P., Jones, D.. and Owen, R.. 2001. ‘An innovative, practical course in medical humanities’, European Journal of Palliative Medicine, 8: 203–06.
Jensen, J.. 2002. Is Art Good for Us? Beliefs About High Culture in American Life. Lanham, MD: Rowman and Littlefield.
Johnson-Laird, P. N.. 1993. The Computer and the Mind. An Introduction to Cognitive Science. London: William Collins.
Kaplan, R. S.. and Norton, D. P.. 1992. ‘The balanced scorecard: measures that drive performance’, Harvard Business Review, 70, 1: 71–9.
Kaplan, R. S.. and Norton, D. P.. 1996. ‘Using the balanced scorecard as a strategic management system’, Harvard Business Review, 74, 1: 75–85.
Kaplan, R. S.. and Norton, D. P.. 2000. ‘Having trouble with your strategy? Then map it’, Harvard Business Review, Sep-Oct: 167–76.
Kaplan, R. S.. and Norton, D. P.. 2003. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Cambridge, MA: Harvard Business School Press.
Kaplan, R. S.. and Norton, D. P.. 2008. The Execution Premium. Cambridge, MA: Harvard Business School Press.
Kim, H.. 1993. ‘The link between individual and organizational learning’, Sloan Management Review, 35: 37–50.
Kim, W. C.. and Mauborgne, R.. 2005. Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant. Cambridge, MA: Harvard Business School Press.
Kivy, P.. 1997. Philosophies of the Arts. Cambridge University Press.
Klamer, A. 1996. The Value of Culture: on the Relationship between Economics and Arts. Amsterdam University Press.
Kogut, B.. and Zander, U.. 1992. ‘Knowledge of the firm, combinative capabilities, and the replication of technology’, Organization Science, 3: 383–97.
Koka, B. R. and Prescott, J. E.. 2002. ‘Strategic alliances as social capital: a multidimensional view’, Strategic Management Journal, 23: 795–816.
Kolb, D.. 1984. Experimental Learning: Experience as the Source of Learning and Development. Englewood Cliffs, NJ: Prentice Hall.
Konlaan, B. B., Bjorby, N.., Weissglas, G.., Karlsson, L. G. and Widmark, M.. 2000. ‘Attendance at cultural events and physical exercise and health: a randomised controlled study’, Public Health, 114: 316–19.
Kottow, M.. and Kottow, A.. 2002. ‘Literary narrative in medical practice’, Medical Humanities, 28: 41–4.
Kuhn, T. S. 1962. The Structure of Scientific Revolutions. Chicago, IL: University of Chicago Press.
Langer, S. K.. 1942. Philosophy in a New Key. Cambridge, MA: Harvard University Press.
Leana, C. R. and Buren III, H.. 1999. ‘Organisational social capital and employment practices’, Academy of Management Review, 24: 538–55.
LeDoux, J. E.. 2000. ‘Emotion circuits in the brain’, Annual Review of Neuroscience, 23: 155–84.
Lei, D., Hitt, M. A. and Bettis, R. 1996. ‘Dynamic core competences through meta-learning and strategic context’, Journal of Management, 22: 549–69.
Leonard-Barton, D. 1995. Wellsprings of Knowledge. Cambridge, MA: Harvard Business School Press.
Levinson, J. 1990. Music, Art, and Metaphysics. Ithaca, NY: Cornell University Press.
Levinson, J.. 1996. The Pleasures of Aesthetics: Philosophical Essays. Ithaca, NY: Cornell University Press.
Likert, R.. 1961. New Patterns of Management. New York: McGraw-Hill.
Linstead, S.. and Höpfl, H.. (eds.), 2000. The Aesthetics of Organisation. London: Sage Publications.
Lock, S.., Last, J. M.., and Dunea, G.. (eds.), 2001. The Oxford Illustrated Companion to Medicine. Oxford: Oxford University Press.
Loehr, J.. and Schwartz, T.. 2001. ‘The making of a corporate athlete’, Harvard Business Review, January: 120–8.
Loehr, J.. and Schwartz, T.. 2003. The Power of Full Engagement. New York: The Free Press.
Loermans, J.. 2002. ‘Synergizing the learning organization and knowledge management’, Journal of Knowledge Management, 6: 285–94.
Lorenzoni, G. and Lipparini, A.. 1999. ‘The leveraging of interfirm relationships as a distinctive organizational capability: a longitudinal study’, Strategic Management Journal, 20: 317–38.
Lounsbury, J. W., Gibson, L. W. and Hamrick, F. L.. 2004. ‘The development and validation of a personological measure of work drive’, Journal of Business and Psychology, 18: 427–51.
Loury, G. C. 1977. ‘A dynamic theory of social income differences’, in Wallace, P. A and Monde, A. M. (eds.), Women, Minorities and Employment Discrimination. Lexington, MA: Lexington Books, 153–86.
Lowe, S. S.. 2000. ‘Creating community art for community development’, Journal of Contemporary Ethnography, 29: 357–86.
Marks, S. R. 1977. ‘Multiple roles and role strain: some notes on human energy, time, and commitment’, American Sociological Review, 42: 921–36.
Marr, B. and Schiuma, G.. 2001. ‘Measuring and managing intellectual capital and knowledge assets in new economy organisations’, in Bourne, M. (ed.), Performance Measurement Handbook. London: GEE Publishing.
Marwick, C.. 2000. ‘Music therapists chime in with data on medical results’, Journal of the American Medical Association, 283: 731–3.
Maslow, A. 1954. Motivation and Personality. New York: Harper and Row.
Mau, B.. and The Institute Without Boundaries. 2004. Massive Change. London: Phaidon Press, Ltd.
Mayo, E. 1930. ‘Changing methods in industry’, Personnel Journal, 8: 326–32.
McCarthy, K. F.. and Kimberly, J.. 2001. A New Framework for Building Participation in the Arts. Santa Monica, CA: Rand Corporation.
McCarthy, K. F., Ondaatje, E. H., Zakaras, L. and Brooks, A.. 2004. Gifts of the Muse: Reframing the Debate About the Benefits of the Arts. Santa Monica, CA: Rand Corporation.
McGrath, R. G., MacMillan, I. C.. and Venkataraman, S.. 1995. ‘Defining and developing competence: a strategic process paradigm’, Strategic Management Journal, 16: 251–75.
McGrath, R. G., Tsui, M. H., Venkataraman, S.. and MacMillan, I. C.. 1996. ‘Innovation, competitive advantage and rent: a model and test’, Management Science, 42: 389–403.
Menzies-Lythe, I. 1988. Containing Anxiety in Institutions. Selected Essays. London: Free Association Books.
Meredith, R.. 2007. The Elephant and the Dragon: the Rise of India and China and What it Means for All of Us. New York: W. W. Norton.
Miller, D.. 2003. ‘An asymmetry-based view of advantage: towards an attainable sustainability’, Strategic Management Journal, 24: 961–76.
Miller, J. B. and Stiver, I. 1997. The Healing Connection. Boston, MA: Beacon Press.
Mintzberg, H. 1985. ‘The organisation as a political arena’, Journal of Management Studies, 22: 133–54.
Mitroff, I. I. and Denton, E. A.. 1999. ‘A study of spirituality in the workplace’, MIT Sloan Management Review, 40: 83–92.
Mol, M. J.. and Birkinshaw, J.. 2008. Giant Steps in Management. London: FT Prentice Hall.
Monks, K.., Barker, P.. and Mhanachain, A. N.. 2001. ‘Drama as an opportunity for learning and development’, Journal of Management Development, 20: 414–23.
Montealegre, R.. 2002. ‘A process model of capability development: lessons from the electronic commerce strategy at Bolsa de Valores de Guayaquil’, Organization Science, 13: 514–31.
Morris, B.. 2008. ‘What makes Apple golden?’, Fortune, 17 March, 40–4.
Myerscough, J.. 1988. The Economic Importance of the Arts in Great Britain. London: Policy Studies Institute.
Nahapiet, J. and Ghoshal, S.. 1998. ‘Social capital, intellectual capital, and the organizational advantage’, Academy of Management Review, 23: 242–66.
Neely, A.. 1998. Performance Measurement – Why, What and How. London: Economist Books.
Neely, A.., Adams, C.. and Kennerley, M.. 2002. The Performance Prism: the Scorecard for Measuring and Managing Business Success. London: FT Prentice Hall.
Neely, A., Mills, J., Gregory, M., Richards, H., Platts, K. and Bourne, M.. 1996. Getting the Measure of Your Business. Cambridge University Press.
Nelson, R. R.. and Winter, S. G. 1982. An Evolutionary Theory of Economic Change. Cambridge, MA: Harvard University Press.
Neu, A. J.. 2000. A Tear is an Intellectual Thing: the Meaning of Emotions. New York: Oxford University Press.
Newton, T.., Handy, J.. and Fineman, S.. 1993. Stress at Work: Alternative Perspectives. London: Sage Publications.
Nissley, N.. 2002. ‘Art-based learning in management education’, in DeFillippi, B. and Wankel, C. (eds.), Rethinking Management Education in the 21st Century. Greenwich: Information Age Press, 27–61.
Nissley, N.. 2008. ‘Framing arts-based learning as an intersectional innovation in continuing management education: the intersection of arts and business and the innovation of arts-based learning’, in Wankel, C and DeFillippi, R. (eds.), University and Corporate Innovations in Lifelong Learning. Charlotte, NC: Information Age Publishing, 187–211.
Nissley, N.. 2010. ‘Arts-based learning at work: economic downturns, innovation upturns, and the eminent practicality of arts in business’, Journal of Business Strategy, 31, 4: 8–20.
Nonaka, I.. 1991. ‘The knowledge-creating company’, Harvard Business Review, 69: 96–104.
Nonaka, I.. 1994. ‘A dynamic theory of organizational knowledge creation’, Organization Science, 5: 14–37.
Nonaka, I.. and Takeuchi, H.. 1995. The Knowledge-creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford: Oxford University Press.
Nonaka, I.., Toyama, R.. and Konno, N.. 2000a. ‘SECI, Ba and leadership: a unified model of dynamic knowledge creation’, Long Range Planning, 33: 5–34.
Nonaka, I.., Toyama, R.. and Nagata, A.. 2000b. ‘A firm as a knowledge-creating entity: a new perspective on the theory of the firm’, Industrial and Corporate Change, 9: 1–20.
Nussbaum, M.. 2001. Upheavals of Thought: The Intelligence of Emotions. Cambridge University Press.
Oakley, J.. 1992. Morality and the Emotions. London: Oxford University Press.
Pehrsson, A.. 2000. ‘Strategy competence: a key profitability driver’, Strategic Change, 9: 89–102.
Pennings, J. M.., Lee, K.. and Witteloostuijn, A.. 1998. ‘Human capital, social capital, and firm dissolution’, Academy of Management Journal, 41: 425–40.
Perkins, D. N. 1994. The Intelligent Eye: Learning to Think by Looking at Art. Santa Monica, CA: The Getty Center for Education in the Arts.
Peteraf, M. A.. 1993. ‘The cornerstones of competitive advantage: a resource-based view’, Strategic Management Journal, 14: 179–88.
Peteraf, M. A.. and Bergen, M. E.. 2003. ‘Scanning dynamic competitive landscapes: a market-based and resource-based framework’, Strategic Management Journal, 24: 1,027–1,041.
Petroski, H.. 1992. The Evolution of Useful Things. New York: Random House.
Pfeffer, J.. 1981. Power in Organisations. Marshfield, MA: Pitman.
Pinard, M. C. and Allio, R. J. 2005. ‘Improving the creativity of MBA students’, Strategy and Leadership, 33: 49–51.
Polanyi, M.. 1962. Personal Knowledge: Towards a Post-Critical Philosophy. London: Routledge and Kegan Paul.
Polanyi, M.. 1966. The Tacit Dimension. Garden City, NY: Anchor Books.
Porter, M. E.. 1985. Competitive Strategy. New York: Free Press.
Porter, M. E.. 1996. ‘What is strategy?’, Harvard Business Review, 74: 61–78.
Post, J., Preston, L., and Sachs, S. 2002. Redefining the Corporation, Stakeholder Management and Organisational Wealth. Palo Alto, CA: Stanford University Press.
Prahalad, C. K. and Hamel, G. 1990. ‘The core competence of the corporation’, Harvard Business Review, 68: 79–91.
Putnam, R. D. 1993. Making Democracy Work. Civic Traditions in Modern Italy. Princeton, NJ: Princeton University Press.
Putnam, R. D.. 1995. ‘Bowling alone: America's declining social capital’, The Journal of Democracy, 6: 65–78.
Quinn, R. W. and Dutton, J. E. 2005. ‘Coordination as energy-in-conversation’, Academy of Management Review, 30: 36–57.
Radich, A. J.. 1992. Twenty Years of Economic Impact Studies of the Arts: A Review. Washington, DC: National Endowment for the Arts.
Rafaeli, A. and Sutton, R. I. 1987. ‘Expression of emotion as part of the work role’, Academy of Management Review, 12: 23–37.
Rafaeli, A. and Sutton, R. I. 1988. ‘Untangling the relationship between displayed emotions and organisational sales: the case of convenience stores’, Academy of Management Review, 31: 461–87.
Rafaeli, A. and Sutton, R. I. 1990. ‘Busy stores and demanding customers: how do they affect the display of positive emotion?’, Academy of Management Review, 33: 623–37.
Rafaeli, A. and Sutton, R. I. 1991. ‘Emotive contrast strategies as means of social influence: lessons from criminal interrogators and bill collectors’, Academy of Management Review, 34: 749–75.
Richards, D.. 1995. Artful Work: Awakening Joy, Meaning, and Commitment in the Workplace. San Francisco, CA: Berrett-Koehler.
Richards, M. C. 1989. Centering: in Pottery; Poetry; and the Person. Middletown, CT: Wesleyan University Press.
Rindova, V. P. and Kotha, S.. 2001. ‘Continuous “morphing”: competing through dynamic capabilities, form, and function’, Academy of Management Journal, 44: 1,263–1,280.
Rob, R.. 2002. ‘Social capital, corporate culture, and incentive intensity’, Rand Journal of Economics, 33: 243–57.
Roethlisberger, F. G.. and Dickson, W. J. 1939. Management and the Worker. Cambridge, MA: Harvard University Press.
Roos, G.. and Roos, J.. 1997. ‘Measuring your company's intellectual performance’, Long Range Planning, 30: 413–26.
Roos, J., Victor, B.. and Statler, M.. 2004. ‘Playing seriously with strategy’, Long Range Planning, 37, 6: 549–68.
Rosemberg, M.. 1990. ‘Reflexivity and emotions’, Social Psychology Quarterly, 53: 3–12.
Rouse, M. J. and Daellenbach, U. S. 2002. ‘More thinking on research methods for the resource-based perspective’, Strategic Management Journal, 23: 963–7.
Rumelt, R. P. 1984. ‘Towards a strategic theory of the firm’, in Lamb, R. B (ed.), Competitive Strategic Management. Englewood Cliffs, NJ: Prentice Hall, 556–70.
Ryan, R. M. and Frederick, C.. 1997. ‘On energy, personality, and health: subjective vitality as a dynamic reflection of wellbeing’, Journal of Personality, 65: 529–66.
Sandelands, L. E. 1988. ‘The concept of work feeling’, Journal for the Theory of Social Behaviour, 18: 437–57.
Scharmer, C. O.. 2009. Theory U: Leading from the Future as it Emerges: the Social Technology of Presencing. San Francisco, CA: Berrett-Koehler.
Scharmer, C. O. and Kaeufer, K.. 2010. ‘In front of the blank canvas: sensing emerging futures’, Journal of Business Strategy, 31, 4: 21–9.
Scheff, T. J.. 1988. ‘Shame and conformity: the deference-emotion system’, American Sociological Review, 53: 395–406.
Schellekens, E.. 2009. ‘Conceptual art’, in Zalta, E. N. (ed.), The Stanford Encyclopedia of Philosophy (online encyclopedia: http://plato.stanford.edu/entries/conceptual-art/).
Schiuma, G., Pablos, P. O. and Spender, J. C. 2007a. ‘Intellectual capital and company's value creation dynamics’, Learning and Intellectual Capital, 4: 331–41.
Schiuma, G., Lerro, A.. and Carlucci, D.. 2008a. ‘The knoware tree and the regional intellectual capital index: an assessment within Italy’, Journal of Intellectual Capital, 9: 283–300.
Schiuma, G.., Lerro, A.. and Sanitate, D.. 2008b. ‘Intellectual capital dimensions of Ducati's turnaround: exploring knowledge assets grounding a change management program’, International Journal of Innovation Management, 12: 161–93.
Schiuma, G., Mason, S.. and Kennerley, M.. 2007b. ‘Assessing energy within organisations’, Measuring Business Excellence, 11, 3: 69–78.
Schroeder, R. G., Bates, K. A. and Junttila, M. A. 2002. ‘A resource-based view of manufacturing strategy and the relationship to manufacturing performance’, Strategic Management Journal, 23: 105–17.
Schultz, T. W. 1961. ‘Investment in human capital’, American Economic Review, 51: 1–17.
Seifter, H.. and Buswick, T.. 2005. ‘Arts-based learning for business’, Journal of Business Strategy, 26: 5.
Senge, P. M. 1990. The Fifth Discipline – The Art and Practice of The Learning Organisation. London: Century Business.
Senge, P. M., Roberts, C., Ross, R., Roth, G., Smith, B.. and Kleiner, A.. 1999. The Dance of Change: the Challenges to Sustaining Momentum in Learning Organizations. New York: Doubleday.
Shafritz, J. 1999. Shakespeare on Management: Wise Business Counsel from the Bard. New York: Harper Collins.
Shusterman, R. 2002. Pragmatic Aesthetics: Living Beauty, Rethinking Art, 2nd edn. Lanham, MD: Rowman and Littlefield.
Simon, H.. 1996. The Sciences of the Artificial, 3rd edn. Cambridge, MA: MIT Press.
Skelton, J. R., Macleod, J. A. A. and Thomas, C. P. 2000. ‘Teaching literature and medicine to medical students, part II: why literature and medicine?’, The Lancet, 356: 2,001–3.
Solomon, R.. 1990. ‘Emotions and choice’, in Solomon, R. (ed.), Explaining Emotions. Oxford: Oxford University Press.
Spender, J. C. 1996. ‘Making knowledge the basis of a dynamic theory of the firm’, Strategic Management Journal, 17: 45–62.
Spender, J. C. and Grant, R. M. 1996. ‘Knowledge and the firm: overview’, Strategic Management Journal, 17: 5–9.
Stalk, G., Evans, P.. and Shulman, L. E. 1992. ‘Competing on capabilities: the new rule of corporate strategy’, Harvard Business Review, 70: 57–69.
Staricoff, R. L. 2004. Arts in Health: a Review of the Medical Literature. London: Arts Council England.
Stearns, P. N. 1989. ‘Suppressing unpleasant emotions: the development of a twentieth-century America’, in Barnes, A. E. and Stearns, P. N (eds.), Social History and Issues in Human Consciousness. New York: New York University Press.
Stecker, R.. 1997. ArtWorks: Definition, Meaning, Value. Pennsylvania State University Press.
Steers, R. M., Mowday, R. T.. and Shapiro, D. L. 2004. ‘The future of work motivation theory’, Academy of Management Review, 29: 379–87.
Stern, M. J. 2000. ‘Arts, culture, and quality of life’, Social Impacts of the Arts Project (SIAP), University of Pennsylvania.
Stern, M. J.. and Seifert, S. C. 2000. ‘Re-presenting the city: arts, culture, and diversity in Philadelphia’, in Bradford, G., Gary, M. and Wallach, G. (eds.), The Politics of Culture. New York: The New Press.
Stewart, T. A. 1997. Intellectual Capital: the New Wealth of Organisations. London: Nicholas Brealey.
Stone, A.. 1997. The Arts and Prosocial Impact Study: an Examination of Best Practices. Santa Monica, CA: Rand Corporation.
Stone, A., McArthur, D., Law, S. and Moini, J. 1999. The Arts and Prosocial Impact Study: Program Characteristics and Prosocial Effects. Santa Monica, CA: Rand Corporation.
Strati, A.. 1992. ‘Aesthetic understanding of organisational life’, Academy of Management Review, 17: 568–81.
Strati, A.. 2000a. ‘Aesthetic theory’, in Linstead, S. and Höpfl, H. (eds.), The Aesthetics of Organisation. London: Sage Publications.
Strati, A 2000b. Theory and Method in Organisation Studies. London: Sage Publications.
Strauss, C. L. 1962. The Savage Mind. Chicago, IL: University of Chicago Press. (Translated from French, La Pensèe Savage. Paris: Lybrarie Plon.)
Strongman, K. T. (ed.), 1991. International Review of Studies on Emotion, Vol. I. New York: Wiley.
Sullivan, J. J. 1986. ‘Human nature, organisations, and management theory’, Academy of Management Review, 11: 534–49.
Sveiby, K. E. 1997. The New Organisational Wealth: Managing and Measuring Knowledge Based Assets. San Francisco, CA: Berret–Koehler.
Taylor, F. W. 1911. The Principles of Scientific Management. New York: Harper and Row.
Taylor, S. S. 2003. ‘Knowing in your gut and in your head: doing theater and the underlying epistemology of communication’, Management Communication Quarterly, 17: 272–9.
Taylor, S. S. and Hansen, H.. 2005. ‘Finding form: looking at the field of organizational aesthetics’, Journal of Management Studies, 42, 6: 1,211–31.
Taylor, S. S. and Ladkin, D. 2009. ‘Understanding arts-based methods in managerial development’, Academy of Management Learning and Education, 8: 55–69.
Teece, D. J. 2007. ‘Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance’, Strategic Management Journal, 28: 1,319–50.
Teece, D. J. 1998. ‘Capturing value from knowledge assets: the new economy, markets for know-how, and intangible assets’, California Management Review, 40: 55–79.
Teece, D. J.. 2000. ‘Strategies for managing knowledge assets: the role of firm structure and industrial context’, Long Range Planning, 33: 35–54.
Teece, D. J., Pisano, G.. and Shuen, A.. 1997. ‘Dynamic capabilities and strategic management’, Strategic Management Journal, 18: 509–33.
Thayer, R. E. 1989. The Biopsychology of Mood and Arousal. New York: Oxford University Press.
Tsai, W.. 2000. ‘Social capital, strategic relatedness and the formation of intraorganizational linkages’, Strategic Management Journal, 21: 925–39.
Turner, B.. 1990. Organisational Symbolism. Berlin: De Gruyter.
Underhill, P.. 1999. Why We Buy: The Science of Shopping. New York: Simon and Schuster.
Vaill, P. B. 1989. Managing as a Performing Art. San Francisco, CA: Jossey-Bass.
Verganti, R.. 2006. ‘Innovating through design’, Harvard Business Review, December: 114–22.
Verghese, J.. et al. 2003. ‘Leisure activities and the risk of dementia in the elderly’, New England Journal of Medicine, 348: 2,508–16.
Verona, G. 1999. ‘A resource-based view of product development’, Academy of Management Review, 24: 132–42.
Vico, G. 1968. ‘The new science of Giambattista Vico’, in Bergin, T. G. and Fisch, M. H. (eds.), The Autobiography of Giambattista Vico. Ithaca, NY: Cornell University Press.
Vroom, V. H. 1964. Work and Motivation. New York: Wiley.
Waldron, V. R. and Krone, K. J. 1991. ‘The experience and expression of emotion in the workplace: a study of a corrections organisation’, Management Communication Quarterly, 4: 287–309.
Watson, D., Clarck, L. A. and Tellengen, A. 1988. ‘Development and validation of brief measures of positive and negative affect: the PANAS scales’, Journal of Personality and Social Psychology, 54: 1,063–70.
Weitz, M.. 1956. ‘The role of theory in aesthetics’, Journal of Aesthetics, 15: 27–35.
Wernerfelt, B.. 1984. ‘A resource-based view of the firm’, Strategic Management Journal, 5: 171–80.
Wheatley, M. J. 1999. Leadership and the New Science. California, CA: Berrett-Koehler.
Whitney, J.. and Packer, T.. 2000. Power Plays: Shakespeare's Lessons in Leadership and Management. New York: Simon and Schuster.
Wiggins, R. R. and Ruefli, T. W.. 2002. ‘Sustained competitive advantage: temporal dynamics and the incidence and persistence of superior economic performance’, Organization Science, 13: 82–105.
Williamson, M.. 2002. ‘Emotions, reason and behaviour: a research for the truth’, Journal of Consumer Behaviour, 2: 196–202.
Winter, S. G. 1987. ‘Knowledge and competence as strategic assets’, in Teece, D. J. (ed.), The Competitve Challenge: Strategies for Industrial Innovation and Renewal. Cambridge, MA: Ballinger, 159–84.
Winter, S. G. 2000. ‘The satisfying principle in capability learning’, Strategic Management Journal, 21: 981–96.
Winter, S. G. 2003. ‘Understanding dynamic capabilities’, Strategic Management Journal, 24: 991–5.
Wittgenstein, L. 1968. Philosophical Investigations. Oxford: Blackwell.
Wollheim, R.. 1980. Art and its Objects. Cambridge University Press.
Youndt, M. A., Subramaniam, M.. and Snell, S. A. 2004. ‘Intellectual capital profiles: an examination of investments and returns’, Journal of Management Studies, 41: 335–61.
Zander, U.. and Kogut, B.. 1995. ‘Knowledge and the speed of the transfer and imitation of organizational capabilities: an empirical test’, Organization Science, 6: 76–92.
Zollo, M. and Winter, S. G. 2002. ‘Deliberate learning and the evolution of dynamic capabilities’, Organization Science, 13: 339–51.
Zuckerman, M.., Lipets, M. S., Koivumaki, J. H. and Rosenthal, R.. 1975. ‘Encoding and decoding nonverbal cues of emotion’, Journal of Personality and Social Psychology, 32: 1,068–76.

Metrics

Altmetric attention score

Full text views

Total number of HTML views: 0
Total number of PDF views: 0 *
Loading metrics...

Book summary page views

Total views: 0 *
Loading metrics...

* Views captured on Cambridge Core between #date#. This data will be updated every 24 hours.

Usage data cannot currently be displayed.