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13 - The Weighing of Evidence and the Determinants of Confidence

from PART ONE - THEORETICAL AND EMPIRICAL EXTENSIONS

Published online by Cambridge University Press:  05 June 2012

Dale Griffin
Affiliation:
Department of Commerce University of British Columbia
Amos Tversky
Affiliation:
Department of Psychology Stanford University
Thomas Gilovich
Affiliation:
Cornell University, New York
Dale Griffin
Affiliation:
Stanford University, California
Daniel Kahneman
Affiliation:
Princeton University, New Jersey
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Summary

The weighing of evidence and the formation of belief are basic elements of human thought. The question of how to evaluate evidence and assess confidence has been addressed from a normative perspective by philosophers and statisticians; it has also been investigated experimentally by psychologists and decision researchers. One of the major findings that has emerged from this research is that people are often more confident in their judgments than is warranted by the facts. Overconfidence is not limited to lay judgment or laboratory experiments. The well-publicized observation that more than two-thirds of small businesses fail within 4 years (Dun & Bradstreet, 1967) suggests that many entrepreneurs overestimate their probability of success (Cooper, Woo, & Dunkelberg, 1988). With some notable exceptions, such as weather forecasters (Murphy & Winkler, 1977), who receive immediate frequentistic feedback and produce realistic forecasts of precipitation, overconfidence has been observed in judgments of physicians (Lusted, 1977), clinical psychologists (Oskamp, 1965), lawyers (Wagenaar & Keren, 1986), negotiators (Neale & Bazerman, 1990), engineers (Kidd, 1970), and security analysts (Staël von Holstein, 1972). As one critic described expert prediction, “often wrong, but rarely in doubt.”

Overconfidence is common, but not universal. Studies of calibration have found that with very easy items, overconfidence is eliminated and underconfidence is often observed (Lichtenstein, Fischhoff, & Phillips, 1982). Furthermore, studies of sequential updating have shown that posterior probability estimates commonly exhibit conservatism or underconfidence (Edwards, 1968).

Type
Chapter
Information
Heuristics and Biases
The Psychology of Intuitive Judgment
, pp. 230 - 249
Publisher: Cambridge University Press
Print publication year: 2002

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