Bibliography
Abe, H. (2004) ‘Lesbian bar talk in Shinjuku, Tokyo’, pp. 205–21, in Okamoto, S. and Shibamoto-Smith, J. eds. Japanese, Language, Gender and Ideology: Cultural Models and Real People, Oxford: Oxford University Press.
Agar, M. (1994) Language Shock: Understanding the Culture of Conversation, New York: Morrow.
Agha, A. (2007) Language and Social Relations, Cambridge: Cambridge University Press.
Allen, K. (2016) ‘A benchmark for politeness: middle class politeness criterion’, pp. 34–67, in Capone, A. and Mey, J. eds. Interdisciplinary Studies in Pragmatics, Culture and Society, New York: Springer.
Althusser, L. (1984) Essays on Ideology, London: Verso.
Arundale, R. (2010) ‘Constituting face in conversation: face, facework and interactional achievement’, Journal of Pragmatics, 42/8, 2078–105.
Baker, P. (2008) Sexed Texts: Language Gender and Sexuality, London: Equinox.
Bargiela-Chiappini, F. (2003) ‘Face and politeness’, Journal of Pragmatics, 35, 10/11, 1453–69.
Bargiela-Chiappini, F. and Kadar, D. (2011) Politeness across Cultures, London: Palgrave.
Bax, M. (2010) ‘Epistolary presentation rituals: facework, politeness and ritual display in Early Modern Dutch letter writing’, pp. 37–86, in Culpeper, J. and Kadar, D. eds. Historical Im/Politeness, Bern: Peter Lang.
Beebe, L. (1995) ‘Polite fictions: instrumental rudeness as pragmatics competence’, Georgetown University Roundtable on Language and Linguistics, 31, 154–68.
Bennett, J. (2012) ‘“And what comes out may be a kind of screeching”: the stylisation of chavspeak, in contemporary Britain’, Journal of Sociolinguistics, 16/1, 5–27.
Bergvall, V., Bing, J. and Freed, A. eds. (1996) Rethinking Language and Gender Research: Theory and Practice, London: Longman.
Bernstein, B. (1973) Class, Codes and Control, London: Routledge & Kegan Paul.
Bernstein, B. (1996) Pedagogy, Symbolic Control and Identity, London: Taylor & Francis.
Bing, J. and Bergvall, J. (1996) ‘The question of questions: beyond binary thinking’, pp. 1–30, in Bergvall, V., Bing, J. and Freed, A. eds. Rethinking Language and Gender Research: Theory and Practice, London: Longman.
Blackmore, S. (2007) ‘Imitation makes us human’, pp. 44–67, in Pasternak, C. ed. What Makes Us Human? London: One World.
Blitvich, P.G.C. (2013) ‘Introduction: face identity and impoliteness practice theory’, Journal of Politeness Research, 9/1, 1–33.
Block, D. (2014) Social Class in Applied Linguistics, London: Routledge.
Blum-Kulka, S. (1992) ‘The metapragmatics of politeness in Israeli society’, pp. 255–80, in Watts, R., Ide, S. and Ehlich, K. eds. Politeness in Language: Studies in Its History, Theory and Practice, Berlin and New York: Mouton de Gruyter.
Bolton, M. and Bolton, J. (n.d.) The Complete Book of Etiquette, Slough: Foulsham.
van der Bom, I. and Mills, S. (2015) ‘A discursive approach to the analysis of politeness data’, Journal of Politeness Research, 11/2, 179–206.
Booth, R. (2013) ‘“Insulting” to be dropped from the Public Order Act’, The Guardian, 14 January, 5.
Bourdieu, P. (1984) Distinction, London: Routledge.
Bourdieu, P. (1991) Language and Symbolic Power, Cambridge: Polity Press.
Bousfield, D. (2007) ‘Impoliteness, preference organisation and conductivity’, Multilingua, 26, 1–33.
Bousfield, D. (2008) Impoliteness in Interaction, Amsterdam and Philadelphia: John Benjamins.
Brown, P. (1980) ‘How and why are women more polite: some evidence from a Mayan community’, pp. 111–36, in McConnell-Ginet, S., Borker, R. and Furman, N. eds. Women and Language in Literature and Society, New York: Praeger.
Brown, P. (1993) ‘Gender, politeness and confrontation in Tenejapa’, pp. 132–45, in Tannen, D. ed. Gender and Conversational Interaction, Oxford: Oxford University Press.
Brown, P. and Levinson, S. (1978) ‘Universals in language usage: politeness phenomena’, pp. 56–311, in Goody, E. ed. Questions and Politeness: Strategies in Social Interaction, Cambridge: Cambridge University Press.
Brown, P. and Levinson, S. (1987) Politeness: Some Universals in Language Usage, Cambridge: Cambridge University Press.
Bucholtz, M. (1999) ‘Bad examples: transgression and progress in language and gender studies’, in Bucholtz, M., Liang, A. and Sutton, L. eds. Reinventing Identities: The Gendered Self in Discourse, New York and Oxford: Oxford University Press.
Butler, J. (1990) Gender Trouble: Feminism and the Subversion of Identity, London: Routledge.
Butler, J. (1993) Bodies that Matter: On the Discursive Limits of Sex, London: Routledge.
Butler, J. (1997) Excitable Speech: A Politics of the Performative, London: Routledge.
Cameron, D. (1995) Verbal Hygiene, London: Routledge.
Cameron, D. (1997) ‘Performing gender identity: young men's talk and the construction of heterosexual masculinity’, pp. 86–107, in Johnson, S. and Meinhoff, U. eds. Language and Masculinity, Oxford: Blackwell.
Cameron, D. (1998a) ‘Is there any ketchup, Vera? Gender, power and pragmatics’, Discourse and Society, 9/4, 435–55.
Cameron, D. ed. (1998b) The Feminist Critique of Language: A Reader, 2nd edn, London: Routledge.
Cartland, B. (1962/2008) Etiquette Handbook: A Guide to Good Behaviour from the Boudoir to the Boardroom, London: Random House Books.
Chouliaraki, L. and Fairclough, N. (1999) Discourse in Late Modernity: Rethinking Critical Discourse Analysis, Edinburgh: Edinburgh University Press.
Christie, C. ed. (1989) ‘Politeness and power’, special issue of Multilingua, 23/(1–2), 74–89.
Christie, C. (2013) ‘The relevance of taboo language: an analysis of the indexical value of swearing’, Journal of Pragmatics, 58, 152–69.
Clark, J. (2011) ‘“No like proper North”: redrawing the boundaries in an emergent CoP’, pp. 109–32, in Linguistic Politeness Research Group eds. Discursive Approaches to Politeness, Berlin: De Gruyter/Mouton.
Coates, J. and Cameron, D. eds. (1988) Women in Their Speech Communities, London: Longman.
Cohen, R. (1987) ‘Problems of intercultural communication in Egyptian-American diplomatic relations’, International Journal of Intercultural Relations, 11, 29–47.
Cook, H.M. (2012) ‘A response to “against the social constructionist account of Japanese politeness”’, Journal of Politeness Research, 8/2, 269–76.
Coren, G. (2012) ‘Pass the Port’, pp. 133–47, in Waitrose, , ed. How Rude: Modern Manners Defined, Waitrose: Bracknell.
Coulmas, F. (1992) ‘Linguistic etiquette in Japanese society’, pp. 298–323, in Watts, R., Ide, S. and Ehlich, K. eds. Politeness in Language: Studies in Its History, Theory and Practice, Berlin and New York: Mouton de Gruyter.
Coupland, N., Giles, H. and Wiemann, J. (1991) ‘Talk as “problem” and communication as “miscommunication”: an integrative analysis’, in Coupland, N., Giles, H. and Wiemann, J. eds. “Miscommunication” and Problematic Talk, London: Sage.
Culpeper, J. (1996) ‘Towards an anatomy of impoliteness’, Journal of Pragmatics, 25, 349–67.
Culpeper, J. (2001) Language and Characterisation: People in Plays and Other Texts, Cambridge: Cambridge University Press.
Culpeper, J. (2005) ‘Impoliteness and the weakest link’, Journal of Politeness Research, 1/(1), 35–72.
Culpeper, J. (2011a) Impoliteness: Using Language to Cause Offence, Cambridge: Cambridge University Press.
Culpeper, J. (2011b) ‘“It's not what you said, it's how you said it”: prosody and impoliteness’, pp. 57–85, in Linguistic Politeness Research Group eds. Discursive Approaches to Politeness, Berlin: De Gruyter/Mouton.
Culpeper, J., Bousfield, D. and Wichmann, A. (2003) ‘Impoliteness revisited’, Journal of Pragmatics, 35, (10–11), 1545–79.
Culpeper, J. and Kadar, D. eds. (2010) Historical Im/Politeness, Bern: Peter Lang.
Culpeper, J. and Demmen, J. (2011) ‘19th century politeness: negative politeness, conventional indirect requests and the rise of the individual self’, Journal of Historical Pragmatics, 1/2, 49–81.
Culpeper, J., Haugh, M. and Kadar, D. eds. (2017 forthcoming) Handbook of (Im)Politeness Research, London: Palgrave.
The Daily Telegraph (2013) ‘How English are you? Take the test’, The Daily Telegraph, 18 October.
Damen, L. (1987) Culture Learning, Reading: Addison Wesley.
Danblon, E., deClerck, B. and van Noppen, J.-P. (2005) ‘Politeness in Belgium’, pp. 45–57, in Hickey, L. and Stewart, M. eds. Politeness in Europe, Clevedon: Multilingual Matters.
Davies, B. (2011) ‘Discursive histories, personalist ideology and judging intent: analysing the metalinguistic discussion of Tony Blair's “slave trade apology”’, pp. 189–219, in Linguistic Politeness Research Group eds. Discursive Approaches to Politeness, Berlin: De Gruyter/Mouton.
Debrett's, (2008) Everyday Etiquette (published on-line).
Deutscher, G. (2011) Through the Language Glass: How Words Colour Your World, London: Heinemann.
Deutscher, S. (2005) The Unfolding of Language: An Evolutionary Tour through Mankind's Greatest Invention, New York: Metropolitan Books.
Diamond, J. (1996) Status and Power in Verbal Interaction: A Study of Discourse in a Close-Knit Social Network, Amsterdam/Philadelphia: John Benjamins.
Dodsworth, R. (2011) ‘Social class’, pp. 192–207, in Wodak, R., Johnstone, B. and Kerswill, P. eds. The Sage Handbook of Sociolinguistics, London: Sage.
Duranti, A. (1992) ‘Language in context and language as context: the Samoan respect vocabulary’, pp. 77–101, in Duranti, A. and Goodwin, C. eds. Rethinking Context: Language as an Interactive Phenomenon, Cambridge: Cambridge University Press.
Eckert, P. (1989) ‘The whole woman: sex and gender differences in variation’, Language Variation and Change, 1, 245–67.
Eckert, P. (2000) Linguistic Variation as Social Practice, Oxford: Blackwell.
Eckert, P. and McConnell-Ginet, S. (1998) ‘Communities of practice: where language, gender and power all live’, pp. 484–94, in Coates, J. ed. Language and Gender: A Reader, Oxford: Blackwell.
Eckert, P. and McConnell-Ginet, S. (1999) ‘New generalisations and explanations in language and gender research’, Language in Society, 28/2, 185–203.
Eckert, P. and McConnell-Ginet, S. (2003) Language and Gender, Cambridge: Cambridge University Press.
Edwards, V. (1988) ‘The speech of British Black women in Dudley, West Midlands’, pp. 33–51, in Coates, J. and Cameron, D. eds. Women in Their Speech Communities, Harlow: Longman.
Eelen, G. (2001) Critique of Politeness Theories, Manchester: St Jeromes Press.
Ehlich, K. (1992) ‘On the historicity of politeness’, pp. 71–108, in Watts, R., Ide, S. and Ehlich, K. eds. Politeness in Language: Studies in Its History, Theory and Practice, Berlin and New York: Mouton de Gruyter.
Fairclough, N. (1989) Language and Power, Harlow: Longman.
Fairclough, N. (1992) Discourse and Social Change, London: Polity.
Fairclough, N. (1995) Critical Discourse Analysis: The Critical Study of Language, Harlow: Longman.
Fairclough, I. and Fairclough, N. (2012) Political Discourse Analysis, London: Routledge.
Fitzmaurice, S. (2010) ‘Changes in the meanings of politeness in 18th century English: discourse analysis and historical evidence’, pp. 87–115, in Culpeper, J. and Kadar, D. eds. Historical Im/Politeness, Bern: Peter Lang.
Foley, W. (1997) Anthropological Linguistics, Oxford: Blackwell.
Foucault, M. (1972) The Archaeology of Knowledge, London: Tavistock.
Foucault, M. (1978) History of Sexuality: An Introduction, Vol. I, Harmondsworth: Penguin.
Foucault, M. (1981) ‘The order of discourse’, pp. 231–51, in Young, R. ed. Untying the Text: A Poststructuralist Reader, London: Routledge & Kegan Paul.
Fukushima, S. (2000) Requests and Culture: Politeness in British English and Japanese, Bern: Peter Lang.
Grainger, K. (2002) ‘Politeness or impoliteness? Verbal play on the hospital ward’. In English Studies: Working Papers on the Web, www/shu.ac.uk/wpw.wpw.htm.
Grainger, K. (2011) ‘1st order and 2nd order politeness: institutional and intercultural contexts’, pp. 167–88, in Linguistic Politeness Research Group eds. Discursive Approaches to Politeness, Berlin: De Gruyter/Mouton.
Grainger, K. and Mills, S. (2015) Directness and Indirectness, London: Palgrave.
Gregory, I. (2001a) ‘Nation on a short fuse’, p. 1, in Courtesy Call: The Magazine of the Campaign for Courtesy (Summer) Newcastle: Polite Society.
Gregory, I. (2001b) ‘First name “vulgarity”’, p. 2, in Courtesy Call: The Magazine of the Campaign for Courtesy (May) Newcastle: Polite Society.
Gregory, I. (2001c) ‘The new barbarians’, p. 4, in Courtesy Call: The Magazine of the Campaign for Courtesy (May) Newcastle: Polite Society.
Griffiths, P., Norman, W., O'Sullivan, C. and Rushinara, A. (2011) Charm Offensive: Cultivating Civility in 21st century Britain, London: The Young Foundation.
Grimshaw, A. ed. (1990a) Conflict Talk: Sociolinguistic Investigations of Arguments in Conversations, Cambridge: Cambridge University Press.
Grimshaw, A. (1990b) ‘Research on conflict talk’, pp. 15–31, in Grimshaw, A. ed. Conflict Talk: Sociolinguistic Investigations of Arguments in Conversations, Cambridge: Cambridge University Press.
Gunthner, S. (2000) ‘Argumentation and resulting problems in the negotiation of rapport in a German-Chinese conversation’, pp. 217–39, in Spencer-Oatey, H. ed. Culturally Speaking: Managing Rapport through Talk across Cultures, London: Continuum.
Harness Goodwin, M. (1998) ‘Games of stance: conflict and footing in hopscotch’, pp. 22–45, in Hoyle, S. and Adger, C. eds. Kids Talk: Strategic Language Use in Later Childhood, Oxford and New York: Oxford University Press.
Harness Goodwin, M. (2001) ‘Organising participation in cross-sex jump rope: situating gender differences within longitudinal studies of activities’, Research on Language and Social Interaction, 34/1, 75–106.
Harris, S. (2011) ‘The limits of politeness revisited: courtroom discourse as a case in point’, pp. 86–108, in Linguistic Politeness Research Group eds. Discursive Approaches to Politeness, Berlin: De Gruyter/Mouton.
Harris Bond, M., Zegarac, V. and Spencer-Oatey, H. (2000) ‘Culture as an explanatory variable: problems and possibilities’, pp. 47–76, in Spencer-Oatey, H. ed. Culturally Speaking: Managing Rapport through Talk across Cultures, London: Continuum.
Hasegawa, Y. (2012) ‘Against the social constructionist account of Japanese politeness’, Journal of Politeness Research, 8/2, 245–68.
Haugh, M. (2011) ‘Epilogue: culture and norms in politeness research’, pp. 252–64, in Kadar, D. and Mills, S. eds. East Asian Politeness, Cambridge: Cambridge University Press.
Haugh, M. (2015) Im/Politeness Implicatures, Berlin: Mouton.
Haugh, M. and Bousfield, D. (2012) ‘Mock impoliteness, jocular mockery and jocular abuse in Australian and British English’, Journal of Pragmatics, 44/9, 1099–114.
Haugh, M. and Schneider, K. (2012) ‘Introduction’, special issue on Im/politeness across Englishes, Journal of Pragmatics, 44, 1017–21.
Hickey, L. and Stewart, M. (2005) Politeness in Europe, Clevedon: Multilingual Matters.
Hill, J. (2008) Everyday Language of White Racism, Chichester: Wiley Blackwell.
Hitchings, H. (2013) Sorry! The English and Their Manners, London: John Murray.
Hofstede, G. (1984) Culture's Consequences: International Differences in Work-related Values, London: Sage.
Holmes, J. (1995) Women, Men and Politeness, London: Longman.
Holmes, J., Marra, M. and Vine, B. (2012) ‘Politeness and impoliteness in ethnic varieties of New Zealand English’, Journal of Pragmatics, 44, 1063–76.
Holmes, J. and Meyerhoff, M. (1999) ‘The community of practice: theories and methodologies in language and gender research’, Language in Society, 28/2, 173–85.
House, J. (2000) ‘Understanding misunderstanding: a pragmatic-discourse approach to analysing mismanaged rapport in talk across cultures’, pp. 145–64, in Spencer-Oatey, H. ed. Culturally Speaking: Managing Rapport through Talk across Cultures, London: Continuum.
House, J. (2005) ‘Politeness in German: politeness in GERMAN?’, pp. 13–28, in Hickey, L. and Stewart, M. eds. Politeness in Europe, Clevedon: Multilingual Matters.
Hunt, T. (2016) ‘Rural idiocy vs urban civility’, The Guardian, 12 March, 19.
Ide, S. (1989) ‘Formal forms and discernment: two neglected aspects of linguistic politeness’, Multilingua, 8 (2–3), 223–48.
Ide, S., Hill, B., Carnes, Y., Ogino, T. and Kawasaki, A. (1992) ‘The concept of politeness: an empirical study of American English and Japanese’, pp. 281–297, in Watts, R., Ide, S. and Ehlich, K. eds. Politeness in Language: Studies in Its History, Theory and Practice, Berlin and New York: Mouton de Gruyter.
Inoue, M. (2004) ‘Gender, language and modernity: toward an effective history of “Japanese women's language’, pp. 57–75, in Okamoto, S. and Shibamoto-Smith, J. eds. Japanese, Language, Gender and Ideology: Cultural Models and Real People, Oxford: Oxford University Press.
James, D. (1996) ‘Women, men and prestige speech forms: a critical review’, pp. 98–125, in Bergvall, V., Bing, J. and Freed, A. eds. Rethinking Language and Gender Research: Theory and Practice, London: Longman.
Jandt, F. (2007) An Introduction to Intercultural Communication: Identities in a Global Community, 5th edn, London: Sage.
Janny, R. and Arndt, H. (1992) ‘Intracultural tact versus intercultural tact’, pp. 21–42, in Watts, R., Ide, S. and Ehlich, K. eds. Politeness in Language: Studies in Its History, Theory and Practice, Berlin and New York: Mouton de Gruyter.
Jary, M. (1998) ‘Relevance theory and the communication of politeness’, Journal of Pragmatics, 30, 1–19.
Jones, O. (2012) Chavs: The Demonization of the Working Class, London: Verso.
Jones, L. and Mills, S. (2018) Queering Representation: Language Gender and Sexuality, Cambridge: Cambridge University Press.
Joyce, P. ed. (1995) Class, Oxford: Oxford University Press.
Jucker, A. (1988) ‘The relevance of politeness’, Multilingua, 7/4, 375–84.
Jucker, A. (2010) ‘In curteisie was set ful muche hir lest: politeness in Middle English’, pp. 175–200, in Culpeper, J. and Kadar, D. eds. Historical Im/Politeness, Bern: Peter Lang.
Kadar, D. and Culpeper, J. (2010) ‘Introduction’, in Culpeper, J. and Kadar, D. eds. Historical Im/Politeness, Peter Lang: Bern.
Kadar, D. and Haugh, M. (2013) Understanding Politeness, Cambridge: Cambridge University Press.
Kadar, D. and Mills, S. eds. (2011) Politeness in East Asia, Cambridge: Cambridge University Press.
Kadar, D. and Mills, S. (2013) ‘Rethinking discernment and volition’, Journal of Politeness Research, 9/2, 133–58.
Kadar, D. and Pan, Y. (2011) ‘Politeness in China’, pp. 125–47, in Kadar, D. and Mills, S. eds. East Asian Politeness, Cambridge: Cambridge University Press.
Kallan, J. (2005) ‘Politeness in Ireland: “In Ireland, it's done without being said”’, pp. 130–44, in Hickey, L. and Stewart, M. eds. Politeness in Europe, Clevedon: Multilingual Matters.
Kaspar, G. (2006) ‘Introduction: special issue on discursive politeness’, Multilingua, 25, 243–8.
Kasper, G. (2000) ‘Data collection in pragmatics research’, pp. 316–41, in Spencer-Oatey, H. ed. Culturally Speaking: Managing Rapport through Talk across Cultures, London: Continuum.
Keinpointner, M. (1997) ‘Varieties of rudeness: types and functions of impolite utterances’, Functions of Language, 4/2, 251–87.
Kerbrat-Orecchioni, C. (2005) ‘Politeness in French: how to buy bread politely’, pp. 28–44, in Hickey, L. and Stewart, M. eds. Politeness in Europe, Clevedon: Multilingual Matters.
Kerkam, Z. (2017) Indirectness and Directness in English and Arabic, PhD thesis, Sheffield: Sheffield Hallam University.
Kerswill, P. (2015) ‘London Metropolitan English’, talk given at Sheffield University, Language Variation Seminar.
Kharraki, A. (2001) ‘Moroccan sex-based linguistic difference in bargaining’, Discourse and Society, 12/5, 615–32.
Kim, A. H.-O. (2011) ‘Politeness in Korea’, pp. 176–207, in Kadar, D. and Mills, S. eds. Politeness in East Asia, Cambridge: Cambridge University Press.
De Klerk, V. (1997) ‘The role of expletives in the construction of masculinity’, pp. 144–59, in Johnson, S. and Meinhof, U. eds. Language and Masculinity, Oxford: Blackwell.
Koenig, R. (2007) ‘A rude awakening’, The Daily Mail, 17 February, 46–7.
Kristjansson, K. (2013) ‘Review of Karen Stohr's on manners’, Ethics, 3 October/23, 214–17.
Lakoff, R. (2005) ‘Civility and its discontents: or, getting in your face’, pp. 23–45, in Lakoff, R. and Ide, S. eds. Broadening the Horizons of Linguistic Politeness, Philadelphia: John Benjamins.
Lakoff, R. and Ide, S. eds. (2005) Broadening the Horizons of Linguistic Politeness, Philadelphia: John Benjamins.
Langford, P. (1989) A Polite and Commercial People: England, pp. 1727–83, Oxford: Oxford University Press.
Leap, W. ed. (1995) Beyond the Lavender Lexicon: authenticity, Imagination and Appropriation in Lesbian and Gay Languages, Luxembourg: Gordon & Breach.
Linguistic Politeness Research Group ed. (2011) Discursive Approaches to Politeness, Berlin: Mouton.
Livia, A. and Hall, K. eds. (1997) Queerly Phrased: Language Gender and Sexuality, New York and Oxford: Oxford University Press.
Locher, M. (2004) Power and Politeness in Action: Disagreements in Oral Communication, Berlin: De Gruyter.
Locher, M. (2011) ‘Polite behaviour within relational work: the discursive approach to politeness’, Multilingua, 25, 249–67.
Locher, M. and Watts, R. (2005) ‘Politeness theory and relational work’, Journal of Politeness Research, 1/1, 9–34.
Locher, M. and Watts, R. (2008) ‘Relational work and impoliteness’, pp. 77–99, in Bousfield, D. and Locher, M. eds. Impoliteness in Language, Berlin and New York: Mouton de Gruyter.
Lunsing, W. and Maree, C. (2004) ‘Shifting speakers: negotiating reference in relation to sexuality and gender’, pp. 92–109, in Okamoto, S. and Shibamoto-Smith, J. eds. Japanese, Language, Gender and Ideology: Cultural Models and Real People, Oxford: Oxford University Press.
Maconie, S. (2008) Pies and Prejudice: In Search of the North, London: Ebury Press.
Manke, M. (1997) Classroom Power Relations: Understanding Student Teacher Interaction, New Jersey and London: Lawrence Erlbaum Associates.
Mao, L. (1994) ‘Beyond politeness theory: face revisited and renewed’, Journal of Pragmatics, 21/5, 451–86.
Marquez-Reiter, R. (2000) Linguistic Politeness in Britain and Uruguay, Amsterdam: John Benjamins.
Martin, J. (2005) Miss Manners’ Guide to Excruciatingly Correct Behaviour, New York and London: Norton.
Matsumoto, Y. (1989) ‘Politeness as conversational universals: observations from Japanese’, Multilingua, 8/2–3, 207–21.
Matsumoto, Y. (2004) ‘Alternative femininity: personae of middle aged mothers’, pp. 240–55, in Okamoto, S. and Shibamoto-Smith, J. eds. Japanese, Language, Gender and Ideology: Cultural Models and Real People, Oxford: Oxford University Press.
McCartney, J. (2013) ‘Etiquette can't manage our mobile addiction’, The Daily Telegraph, September 7.
McKenzie, L. (2015) Getting By: Estates, Class in Culture in Austerity Britain, Bristol: Policy Press.
Milani, T. ed. (2015) Language and Masculinities: Performances, Intersections, Dislocations, London: Routledge.
Miller, L. (2004) ‘“You are doing burikko”: censoring/scrutinising artifices of cute femininity in Japanese’, pp. 148–65, in Okamoto, S. and Shibamoto-Smith, J. eds. Japanese, Language, Gender and Ideology: Cultural Models and Real People, Oxford: Oxford University Press.
Millie, A. (2009) Securing Respect: Behavioural Expectations and Anti-social Behaviour in the UK, London: Policy Press.
Mills, S. (2002) ‘Rethinking politeness, impoliteness and gender identity’, pp. 24–35, in Litoselliti, L. and Sunderland, J. eds. Discourse Analysis and Gender Identity, Amsterdam: John Benjamins.
Mills, S. (2003a) Discourses of Difference: Women's Travel Writing and Colonialism, London: Routledge (reprinted).
Mills, S. (2003b) Gender and Politeness, Cambridge: Cambridge University Press.
Mills, S. (2004) ‘Class, gender and politeness’, Multilingua, special issue on Politeness and Power, 2, 56–71.
Mills, S. (2005a) Gender and Colonial Space, Manchester: Manchester University Press.
Mills, S. (2005b) ‘Gender and impoliteness’, Journal of Politeness Research, 1/2, 58–73.
Mills, S. (2008) Language and Sexism, Cambridge: Cambridge University Press.
Mills, S. (2009) ‘Impoliteness at a cultural level’, Journal of Pragmatics, 41, 1047–60.
Mills, S. (2011a) ‘Discursive approaches to politeness and impoliteness’, pp. 19–57, in Linguistic Politeness Research Group eds. Discursive Approaches to Politeness, Berlin: Mouton de Gruyter.
Mills, S. (2011b) ‘Communities of practice and politeness’ pp. 85–94, in Davies, B. Haugh, M. and Merrison, A. eds. Situated Politeness, London and New York: Continuum.
Mills, S. (2011c) Gender Matters, London: Equinox.
Mills, S. and Kadar, D. (2011) ‘Politeness and culture’, pp. 21–44, in Kadar, D. and Mills, S. eds. East Asian Politeness, Cambridge: Cambridge University Press.
Mills, S. and Mullany, L. (2011) Language, Gender and Feminism, London: Routledge.
Mills, S. (2014) ‘Politeness and relationships’, pp. 558–73, in Stockwell, P. and Whiteley, S. eds. Cambridge Handbook of Stylistics, Cambridge: Cambridge University Press.
Mills, S. (2015a) ‘Language, culture and politeness’, pp. 355–80, in Sharifian, F. ed. The Routledge Handbook and Language and Culture, London: Routledge.
Mills, S. and Lewis, R. eds. (2003) Feminist Post-Colonial Theory: An Anthology, Edinburgh: Edinburgh University Press.
Mitchell, N. and Haugh, M. (2015) ‘Agency, accountability and evaluations of impoliteness’, Journal of Politeness Research, 11/2, 207–39.
Miyakazi, A. (2004) ‘Japanese junior high school girls' and boys' 1st person pronoun use and their social world’, pp. 256–74, in Okamoto, S. and Shibamoto-Smith, J. eds. Japanese, Language, Gender and Ideology: Cultural Models and Real People, Oxford: Oxford University Press.
Mugford, G. (2011) ‘That's not very polite: discursive struggle and situated politeness in the Mexican-English language classroom’, pp. 53–72, in Davies, B., Haugh, M. and Merrison, A. eds. Situated Politeness, London: Continuum.
Mugglestone, L. (2007) Talking Proper: The Rise and Fall of the English Accent as a Social Symbol, Oxford: Oxford University Press.
Mullany, L. (2011) ‘Frontstage and backstage: Gordon Brown the “bigoted women” and impoliteness in the 2010 General Election’, pp. 133–65, in Linguistic Politeness Research Group eds. Discursive Approaches to Politeness, Berlin: De Gruyter/Mouton.
Nakamura, M. (2004) ‘“Let's dress a little girlishly or conquer short pants”: constructed gendered communities in fashion magazines for young people’, pp. 131–47, in Okamoto, S. and Shibamoto-Smith, J. eds. Japanese, Language, Gender and Ideology: Cultural Models and Real People, Oxford: Oxford University Press.
Ochs, E. (1991) ‘Misunderstanding children’, pp. 132–50, in Coupland, N., Giles, H. and Wiemann, J. eds. “Miscommunication” and Problematic Talk, London: Sage.
Ochs, E. (1992) ‘Indexing gender’, pp. 335–59, in Duranti, A. and Goodwin, C. eds. Rethinking Context: Language as an Interactive Phenomenon, Cambridge: Cambridge University Press.
O'Driscoll, J. (2010) ‘Epilogue’, pp. 265–87, in Culpeper, J. and Kadar, D. eds. Historical Im/Politeness, Bern: Peter Lang.
Ohara, Y. (2004) ‘Prosody and gender in workplace interaction: exploring constraints and resources in the use of Japanese’, pp. 222–39, in Okamoto, S. and Shibamoto-Smith, J. eds. Japanese, Language, Gender and Ideology: Cultural Models and Real People, Oxford: Oxford University Press.
Okamoto, S. (2004) ‘Ideology in linguistic practice and analysis: gender and politeness in Japanese revisited’, pp. 38–56, in Okamoto, S. and Shibamoto-Smith, J. eds. Japanese, Language, Gender and Ideology: Cultural Models and Real People, Oxford: Oxford University Press.
Okamoto, S. and Shibamoto-Smith, J. (2004) ‘Introduction’, pp. 3–20, in Okamoto, S. and Shibamoto-Smith, J. eds. Japanese, Language, Gender and Ideology: Cultural Models and Real People, Oxford: Oxford University Press.
Packer, A. (1997) How Rude! The Teenagers’ Guide to Good Manners, Proper Behavior and Not Grossing People Out, Minneapolis, MN: Free Spirit Publishing.
Pan, Y. (2000) Politeness in Chinese Face to Face Interactions, Sanford: Ablex.
Pan, Y. (2011) ‘Methodological issues in East Asian politeness research’, pp. 71–98, in Kadar, D. and Mills, S. eds. East Asian Politeness, Cambridge: Cambridge University Press.
Pan, Y. and Kadar, D. (2011) Politeness in Historical and Contemporary Chinese, London: Continuum.
Pavlidou, T. (2000) ‘Telephone conversations in Greek and German: attending to the relationship aspect of communication’, pp. 121–40, in Spencer-Oatey, H. ed. Culturally Speaking: Managing Rapport through Talk across Cultures, London: Continuum.
Philipson, A. (2013) ‘Translation table explaining the truth behind English politeness becomes internet hit’, The Daily Telegraph, 13 September, 12–13.
Pinker, S. (2011) The Better Angels of Our Nature: The Decline of Violence, London: Penguin.
Pizziconi, B. (2007) ‘The lexical mapping of politeness in British English and Japanese’, Journal of Politeness Research, 3/2, 207–43.
Pizziconi, B. (2011) ‘Honorifics: the cultural specific of a universal mechanism in Japanese’, pp. 45–70, in Kadar, D. and Mills, S. eds. East Asian Politeness, Cambridge: Cambridge University Press.
Pizziconi, B. and Christie, C. (2017 forthcoming) ‘Indexicality and (im)politeness’, in Culpeper, J. ed. Handbook of Im/Politeness, London: Palgrave.
Price, M. (2012) ‘You're Fired! Business etiquette’, pp. 191–205, in How Rude: Modern Manners Defined, London: Waitrose.
Prynne, M. (2013) ‘Top five ways British tourists offend the locals’, The Daily Telegraph, online, 10 October.
Rainey, S. (2013) ‘Debrett's teaches how to meet, greet … and tweet’, The Daily Telegraph, 6 September.
Rampton, B. (2006) Language in Late Modernity: Interaction in an urban school, Cambridge: Cambridge University Press.
Rice, O. (2012) How Rude! Modern Manners Defined, London: Waitrose.
Savage, M. (2013) ‘Class and social change in Britain’, paper given to the Language Class and Education conference, London: King's College.
Savage, M. (2015) Social Class in the 21st Century, London: Pelican/Penguin.
Savage, M., Devine, F., Cunningham, N., Friedman, S., Laurison, D., Miles, A., Snee, H. and Taylor, M. (2015) ‘On social class: Anno 2014’ Sociology, 49/6, 1011–30.
Savage, M., Devine, F., Cunningham, N., Taylor, M., Li, Y., Hjelbrekke, J., Le Roux, B., Freidman, S. and Miles, A. (2013) ‘A new model of social classes? Findings from the BBC's Great British Class Survey’, Sociology, 47/2, 219–50.
Schneider, K. (2012) ‘Appropriate behaviour across varieties of English’, Journal of Pragmatics, 44, 1022–37.
Sennett, R. (2003) Respect: The Formation of Character in a World of Inequality, London: Penguin.
Shibamoto-Smith, J. (2004) ‘Language and gender in the (heterosexual) romance: “reading” the ideal hero/ine through lovers' dialogues in Japanese romance fictions’, pp. 113–30, in Okamoto, S. and Shibamoto-Smith, J. eds. Japanese, Language, Gender and Ideology: Cultural Models and Real People, Oxford: Oxford University Press.
Scollon, R. and Scollon, S.W. (1995/2001) Intercultural Communication: A Discourse Approach, Oxford: Blackwell.
Scott, J. (1990) Domination and the Arts of Resistance: Hidden Transcripts, New Haven and London: Yale University Press.
Sifianou, M. (1992) Politeness Phenomena in England and Greece, Oxford: Clarendon.
Skeggs, B. (1997) Formations of Class and Gender: Becoming Respectable, London: Sage.
Smyth, J. and Wrigley, T. (2013) Living on the Edge: Rethinking Poverty, Class and Schooling, New York: Peter Lang.
Snell, J. (2010) From sociolinguistic variation to socially strategic stylisation, Journal of Sociolinguistics, 14/5, 618–44.
Snell, J. (2013a) ‘Language variation and class’, paper given to the Language Class and Education conference, London: King's College.
Snell, J. (2013b) ‘Dialect, interaction and class positioning at school: from deficit to difference to repertoire’, Language and Education, 27/2, 110–28.
Spencer Oatey, H. (2000a) Culturally Speaking: Culture, Communication and Politeness Theory, London: Continuum.
Spencer-Oatey, H. (2000b) ‘Rapport Management: a framework for analysis’, pp. 11–46, in Spencer-Oatey, H. ed. Culturally Speaking: Managing Rapport through Talk across Cultures, London: Continuum.
Spencer-Oatey, H. ed. (2008) Culturally Speaking: Culture Communication and Politeness Theory, London: Continuum (first edition 2000 and second edition 2008).
Spencer-Oatey, H. and Jianyu, X. (2000) ‘A problematic Chinese business visit to Britain: issues of face’, pp. 272–88, in Spencer-Oatey, H. ed. Culturally Speaking: Managing Rapport through Talk across Cultures, London: Continuum.
Spencer-Oatey, H., Ng, P. and Li, D. (2000) ‘Responding to compliments: British and Chinese evaluative judgements’, pp. 98–120, in Spencer-Oatey, H. ed. Culturally Speaking: Managing Rapport through Talk across Cultures, London: Continuum.
Sperber, D. and Wilson, D. (1986) Relevance: Communication and Cognition, Oxford: Blackwell.
Stadler, S. (2011) ‘Intercultural communication and East Asian politeness’, pp. 98–124, in Kadar, D. and Mills, S. eds. East Asian Politeness, Cambridge: Cambridge University Press.
Stewart, M. (2005) ‘Politeness in Britain: It's only a suggestion’, pp. 116–30, in Hickey, L. and Stewart, M. eds. Politeness in Europe, Clevedon: Multilingual Matters.
Sunaoshi, Y. (2004) ‘Farm women's professional discourse in Ibaraki’, pp. 184–204, in Okamoto, S. and Shibamoto-Smith, J. eds. Japanese, Language, Gender and Ideology: Cultural Models and Real People, Oxford: Oxford University Press.
Taylor, T. (1992) Mutual Misunderstanding: Scepticism and the Theorising of Language and Interpretation, London: Routledge.
Temple, R. (2015) Very British Problems: Making Life Awkward for Ourselves, One Rainy Day At a Time, London: Sphere.
Terkourafi, M. (2011) ‘From politeness1 to politeness2: tracking norms of im/politeness across time and space’, Journal of Politeness Research, 7/2, 159–85.
Thompson, E.P. (1980/f.pub.1963) The Making of the English Working Class, London: Penguin.
Thornborrow, J. (2002) Power Talk: Language and Interaction in Institutional Discourse, Harlow: Longman.
Triandis, H., Bontempo, R., Villareal, M., Asai, M. and Lucca, N. (1988) ‘Individualism and collectivism: cross-cultural perspectives on self-in-group relationships’, Journal of Personality and Social Psychology, 54/2 323–38.
Triandis, H., McCusker, C., Hui, H. (1990) ‘Multimethod problems of individualism and collectivism’, Journal of Personality and Social Psychology, 59/5, 1006–375.
Trudgill, P. (1972) ‘Sex, covert prestige and linguistic change in the urban British dialect of Norwich’, Language in Society, 1, 179–95.
Trump, S. and Dunbar, P. (2011) ‘Carolyn Bourne, the mother in law from hell, hits back’, The Daily Telegraph, 9 July.
Truss, L. (2005) Talk to the Hand: The Utter Bloody Rudeness of Everyday Life (or Six Good Reasons to Stay Home and Bolt the Door), New York: Gotham Books.
Tyers, A. (2013) ‘Why you should (almost) always give up your seat on the Tube’, The Daily Telegraph, 26 September.
Tyler, I. (2008) ‘Chav Mum, chav scum’, Feminist Media Studies, 8/1, 17–34.
Volosinov, V. (1973) Marxism and the Philosophy of Language, trans. Matejka, L. and Titunik, I., New York: Seminar Press.
Walsh, C. (2001) Gender and Discourse: Language and Power in Politics, the Church and Organisations, Harlow: Longman Pearson.
Washi, R. (2004) ‘Japanese feminine speech, and language policy in the World War 2 era’ pp. 76–91, in Okamoto, S. and Shibamoto-Smith, J. eds. Japanese, Language, Gender and Ideology: Cultural Models and Real People, Oxford: Oxford University Press.
Watts, R. (1992) ‘Linguistic politeness and politic verbal behaviour’, pp. 43–70, in Watts, R., Ide, S. and Ehlich, K. eds. Politeness in Language: Studies in Its History, Theory and Practice, Berlin and New York: Mouton de Gruyter.
Watts, R. (2003) Politeness, Cambridge: Cambridge University Press.
Watts, R., Ide, S. and Ehlich, K. (1992) ‘Introduction’ pp. 1–21, in Watts, R., Ide, S. and Ehlich, K. eds. Politeness in Language: Studies in Its History, Theory and Practice, Berlin and New York: Mouton de Gruyter.
Wenger, E. (1998) Communities of Practice, Cambridge: Cambridge University Press.
Werkhofer, K. (1992) ‘Traditional and model view: the social constitution of the power of politeness’, pp. 155–99, in Watts, R., Ide, S. and Ehlich, K. eds. Politeness in Language: Studies in Its History, Theory and Practice, Berlin and New York: Mouton de Gruyter.
West, C. and Frankel, F. (1991) ‘Miscommunication in medicine’, in Coupland, N., Giles, H. and Wiemann, J. eds. ‘Miscommunication’ and Problematic Talk, London: Sage.
Wierzbicka, A. (1999) Emotions across Languages and Cultures: Diversity and Universals, Cambridge: Cambridge University Press.
Wodak, R., de Cilla, R., Reisigl, M. and Liebhart, K. (1999), The Discursive Construction of National Identity, Edinburgh: Edinburgh University Press.
Yedes, J. (1996) ‘Playful teasing: kiddin’ on the square’, Discourse and Society, 7/3, 417–38.
Ylanne-McEwen, and Coupland, N. (2000) ‘Accommodation theory: a conceptual resource for intercultural sociolinguistics’, pp. 191–216, in Spencer-Oatey, H. ed. Culturally Speaking: Managing Rapport through Talk across Cultures, London: Continuum.
Yukagawa, S. and Saito, M. (2004) ‘Cultural ideologies in Japanese language and gender studies’, pp. 23–37, in Okamoto, S. and Shibamoto-Smith, J. eds. Japanese, Language, Gender and Ideology: Cultural Models and Real People, Oxford: Oxford University Press.
Zegarac, V. and Pennington, M. (2000) ‘Pragmatic transfer in intercultural communication’, pp. 165–90, in Spencer-Oatey, H. ed. Culturally Speaking: Managing Rapport through Talk across Cultures, London: Continuum.
Zimman, L., David, J. and Raclaw, J. eds. (2014) Queer Excursions: Retheorising Binaries in Language, Gender and Sexuality, Oxford: Oxford University Press.