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2 - Who Makes the Rules?

from Part I - A Lawless Internet

Published online by Cambridge University Press:  22 June 2019

Nicolas P. Suzor
Affiliation:
Queensland University of Technology School of Law and Digital Media Research Centre
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Summary

In 2009, Facebook CEO Mark Zuckerberg announced that the massive social network would become more democratic. Responding to criticism over controversial changes to its privacy policy, Zuckerberg pledged that from then on Facebook users would have direct input on the development of the site’s terms of service. These terms were “the governing document” for Facebook users across the world, Zuckerberg said; “Given its importance, we need to make sure the terms reflect the principles and values of the people using the service.”1 Facebook committed to ensuring that users would be consulted on any changes to its rules and that the company would in future defer to the popular will of its users through a new voting process.

Type
Chapter
Information
Lawless
The Secret Rules That Govern Our Digital Lives
, pp. 10 - 24
Publisher: Cambridge University Press
Print publication year: 2019

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